Human Resource Community P

Copyright Global Management Laboratory Inc. All Rights Reserved

Human Resource Community

Nguyen Trong Quy

Global Management Laboratory

Copy rights 2008, Global Management Laboratory Vietnam all rights reserved

#1801, 18th floor 34T building, Hoan Dao Thuy Street, Hanoi, VietnamTel: +844.221 0159, FAX: +844. 221 0160, E-mail: [email protected], Web: http://www.gmlvn.com

Purpose

For GMLVN• Create opportunities to provide HRM

workshop annually • Create opportunities to introduce GMLVN’

service to customers• Increase sales

Human Resource Community will be founded by GMLVN with 3 purposes and multiple value to customers as bellowed:

For customers• Build up business relationship with other

companies• Sharing experience, knowledge with others

members• Improve working place in daily practice• Get support of HRM and labor consultancy

from GMLVN in daily work• Improve ability of “Recruitment, HRD,

Assignment, Evaluation, Compensation”



Human Resource Community - Overview

Activity Implementation

Evaluation Adjustment

Presentation Presentation

Select topic to discuss

Select topic to discuss

Target Target

Discuss planDiscuss plan

Implement solution in daily practice

Implement solution in daily practice

Analyze current situation

Analyze current situation

Discuss in group about ideal image

Discuss in group about ideal image

Tasks and actions toward target

Tasks and actions toward target

Proper solution to problem

Proper solution to problem

The most SUG topics The most SUG topics

The target must be SMART enough

The target must be SMART enough

Milestone to catch up plan

Milestone to catch up plan

Proper actions to be made

Proper actions to be made

Define topics to implement in group

Define topics to implement in group

Define target Define target

Re-define actions, tasks toward target

Re-define actions, tasks toward target

GMLVN gives support of HRM and labor law consultingGMLVN gives support of HRM and labor law consulting



Eg. Value & Investment

Value

Investment

•300usd/person/year•30 – 50 members

Member fee

300

travel330

Salary480

travel330

Salary480

1.110

$...?

•Build up business relationship with other companies

•Sharing experience, knowledge with others members

•Improve working place in daily practice

•Get support of HRM and labor consultancy from GMLVN in daily work

•Improve ability of “Recruitment, HRD, Assignment, Evaluation, Compensation”

•Build up business relationship with other companies

•Sharing experience, knowledge with others members

•Improve working place in daily practice

•Get support of HRM and labor consultancy from GMLVN in daily work

•Improve ability of “Recruitment, HRD, Assignment, Evaluation, Compensation”



Level up HRM

Items

RecruitmentRecruitment

Training / Development

Training / Development

AssignmentAssignment

EvaluationEvaluation

CompensationCompensation

Standard

Set up standardFollow standard

Set up standardFollow standard

Regulation, attitude/behavior, safety, 5S teamwork

Regulation, attitude/behavior, safety, 5S teamwork

Job & PerformanceJob & Performance

Completion Completion

Payroll, award systemPayroll, award system

Lab

or la

w

Challenge

Standard to be adjusted periodically

Standard to be adjusted periodically

Set up training system (OJT, Off-JT, OCT)

Set up training system (OJT, Off-JT, OCT)

Job Rotation (JR – part of company)

Job Rotation (JR – part of company)

Ability, attitude/behavior

Ability, attitude/behavior

Payroll, award systems to be proposed

Payroll, award systems to be proposed

Lab

or la

w +

1

Ideal

Always meet human resource demand

Always meet human resource demand

Maintain and develop OJT, Off-JT, OCT system

Maintain and develop OJT, Off-JT, OCT system

Job Rotation (JR – company wide)

Job Rotation (JR – company wide)

36003600

Maintain salary, award system competitive

Maintain salary, award system competitive

Lab

or la

w +

2

Motivation Identify, develop talents Good working environment

Copyright Global Management Laboratory Inc. All Rights Reserved

Human Resource Management Ability for

Production Manager



Topic 1

Manager’s role and responsibility Ideal manager Management Ability Manager’s leadership

•Management Ability•Leadership Model 4H

Manager Workshop

ObjectivesDeploy company direction to each sections, and lead divisions toward achieving goal

Days(Sample)

3 days

Participants Manager PlaceCompany Site

Topic Content Tool etc. Hours Request

Topic 2

Demonstrate Company Philosophy Company Philosophy Philosophy demonstration examples Talk philosophy in out own words

2H

Topic 3

Manager’s way of doing work Manager’s way of doing work Way of work to be shared with members Manager’s day to day management

Cap-Do 、 PDCADST － PDCA1 sheet best, 1 hour best3 Real, VisualizationCustomer point of view３ S 、 Exemption Mgmt

4H

Topic 4

Direction Deployment Basics of direction deployment Brake down direction Develop action plan

Direction DeploymentPDCA Chart

3H

Topic 5

Create Better Place to Work Day to day demonstration of ideal behavior of

manager Better Place to Work

Good CommunicationGood InstructionRecognition and Appraisal

3H



Topic 1

Manufacturing Management Basics Manufacturing management basics Management resources in manufacturing Team leader’s role and responsibility

QCDMS(E)４ M

Team Leader Workshop

ObjectiveDevelop members, and achieve and improve day to day production and quality goal

Days(Sample)

３日間

Participants Team Leaders PlaceCompany Site

Topic Contents Tool etc. Hours Request

Topic 2

Team leader’s leadership Expectation to team leaders 12 roles and responsibility Team leader’s leadership

Safety, Quality etc. Leadership modelShared leadership

Topic 3 Communication

Better communication Conflict management

Communication skillMutual Understanding

Topic 4

Job Instruction Leader’s role is to develop people Job Instruction （ TWI-JI) Develop training plan

TWI-JITraining Plan Chart

Topic 5

Quality Management and Improvement Quality management PDCA management and quality improvement Quality maintenance and management Team leader’s quality management role and QC

tools

TQMPDCAControl ItemsQC StoryQC Tools



Topic 1 Teamwork

Basic rules to work in team Benefits of team work

TeamworkDiscussion rules

Fundamental Workshop -1

ObjectiveAs an employee follow regulations and standards, and achieving own target

Days(Sample)

3 days

Participants Workers, Team leaders PlaceCompany Site

Topic Contents Tool, etc Hours Request

Topic 2

Regulation and Manner Regulation and Manner Importance of regulation and manner Follow regulation and manner

Regulation, Manner, Behavior

Topic 3

Way of Doing Work Points in doing work PDCA PDCA operation

PDCAStandard

Topic 4 Improve Effectiveness and Efficiency

Importance of effectiveness and efficiency Steps of improvement

5W2HKAIZEN

Topic 5

Company growth and Individual Development

Work for your self Challenge with Target Workshop1 summary



Topic 1

Mind Set to Work 5 mind sets (Activeness, Ideas etc.) 3 responsibility (Accomplish tasks, Be flexible to

accomplish etc.)

Reaching Out


Objective As a member of the team, contribute to team’s goalDays

(Sample)2 days

Participants Workers, Team Leaders PlaceCompany Site


Topic 2

Human Relationship Good human relationship (working relation,

personal relation) Respect individuals

Respect Individuals

Topic 3

Propose Ideas Steps to propose ideas Points of view to find ideas How to proceed discussion

Muri, Muda, MuraQC Story

Topic 4

Self Development Self Development Importance of self development Learning opportunities



Topic 1

Company Mission and Employee Contribution Company’s goal and organization Expectation to employee Company growth and individual development

Company ResourcesBusiness Functions


ObjectiveAs a core member of the team, lead the team toward achieving goal

Days (Sample)

3 days

Participants Workers, Team Leaders PlaceCompany Site


Topic 2

Target Setting and Planning Company goal and team goal Steps for target setting and planning Individual achievement and team achievement

SMART5W2H

Topic 3

Communication Difficulties in communication Better communication Communication skills

2 way communicationCommunication skill

Topic 4

Joy of Work Self Actualization Maslow’s hierarchy of needs Workplace for joy of work

Hierarchy of Maslow

Topic 5

Utilize Strong Points and Personality Strong Points and Personality Identify our strong points and personality Respect others



Geography



Schedule

Describe status Describe status

Tasks Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Set up targetSet up target

Discuss solutionDiscuss solution

Plan solutionPlan solution

Implement planImplement plan

Report (presentation)Report (presentation)M

arke

ting

2009