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GAMIFICATION WORLD CONGRESS 2014 Orbit strategy How Zoopla uses gamification for pull marketing

How Zoopla use an orbit strategy to create a customer gravity generator

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Zoopla use an orbit strategy to get their customers to check in with their brand every week - around a leaderboard for social media marketing. This is a technique any brand large or small can use to bring customers into orbit using Leaderboarded technology as the engagement platform.

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Page 1: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

Orbit strategy How Zoopla uses gamification for pull marketing

Page 2: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

Top brands pull their customers into orbit

Page 3: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

Orbit strategy is a gravitational field that attracts customers into orbit around their brand.

Page 4: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

Keeping customers in orbit makes it easy for them to purchase

Page 5: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

For an orbit strategy you need an engagement platform to:

“engage  customers  outside  the  purchase  process  and  deliver  value  beyond  the  products  being  sold.”                        Mark  Bonchek  

Page 6: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

Zoopla Property Power 100

Page 7: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

Weekly repeat engagement

Page 8: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

Individual performance tracking

Page 9: How Zoopla use an orbit strategy to create a customer gravity generator

GAMIFICATION WORLD CONGRESS 2014

Q&A

For more details read and subscribe to the Leaderboarded Blog – http://www.leaderboarded.com/

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Thanks – @tobyberesford