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how to make your fashion brand lawfully omnichannel? PURE London, 26 July 2016 E-commerce & brick & mortar:

How to make your fashion brand lawfully omnichannel?

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Page 1: How to make your fashion brand lawfully omnichannel?

how to make your fashion brand lawfully omnichannel?

PURE London, 26 July 2016

E-commerce & brick & mortar:

Page 2: How to make your fashion brand lawfully omnichannel?

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What is omnichannel?

How to lawfully make your fashion brand omnichannel?

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New EU consumer contracts legislation: are you compliant?

How to lawfully make your fashion brand omnichannel?

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Transposition of Directive 2011/83/EU on consumer rights: by 13 June 2014!!

Achieving a real business-to-consumer (B2C) internal market, striking the right balance between a high level of consumer protection & competitiveness of businesses.

How to lawfully make your fashion brand omnichannel?

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10 most important changes for consumers buying online1. Elimination of hidden charges and costs on the

internet2. Increased price transparency3. Banning pre-ticked boxes on websites4. 14 days to change your mind on a purchase5. Better refund rights6. Introduction of a EU-wide model withdrawal form7. Eliminating surcharges for the use of credit cards

and hotlines8. Clearer information on who pays for returning

goods9. Better consumer protection in relation to digital

products10.Common rules for businesses will make it easier

for them to trade all over EuropeHow to lawfully make your fashion brand omnichannel?

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Practical implications of the new EU consumer contracts regulations for the fashion sector

Cancellation rights in the fashion world: how to deal with these when selling on consignment?

Sales at fashion fairs: off-premises or on-premises sales?

Cross-border fashion sales: do the regulations apply if consumer outside the EU or if fashion dealer is outside the EU?

How to lawfully make your fashion brand omnichannel?

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New EU consumer contracts legislation: are you compliant?

How to lawfully make your fashion brand omnichannel?

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Introduction of EU regulation 524/2013 on online dispute resolution for consumer disputes: by 9 January 2016!!• Online dispute

resolution platform

• Fashion businesses engaging in online sales or service contracts with consumers must provide consumers with accessible electronic link to ODR platform on their websites

How to lawfully make your fashion brand omnichannel?

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Privacy and cookies policy: a must-have for any fashion brand with a presence online

How to lawfully make your fashion brand omnichannel?

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Privacy and cookies policies for fashion brands

• EU framework

• Social media and data collection: what obligations for fashion brands?

• Enforcement of e-privacy directive by data protection authorities: not a joke!

• Opt-in for cookies

• The issue with safe harbour

How to lawfully make your fashion brand omnichannel?

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E-commerce & brick & mortar: how to make your fashion brand lawfully omnichannel?

Annabelle GaubertiCrefovi founding [email protected]@Crefovi on Twitter

How to lawfully make your fashion brand omnichannel?