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How to make a phone call with
potential sponsor
it’s not what you say , it’s how you say it.
Psychological preparation before you make the call.
First words to talk
• Sir. With you (your name) (your position) of the Company (Company name).
• Is it possible to get a few minutes of your time?
Must happen before the call
• Prepare yourself well , organize your ideas
Things must happen during a call
Greeting by time call
Speak politely and quiet voice.
You must be honest.
Always listen first
Take notes during the call
To reach maximum benefit in the shortest possible time.
Things shouldn’t happen before a call
should not happen
Sitting in a place with noise
Things should not happenBefore the call
Contact at times can be not suitable times for the client, such as: (breaks / after the completion of the work / late night or the early morning)
10 : 12
Shouldn’t happen during a call
Should not happen / during the call
•Use words blind (LOL,Eshta,Basha ….. Etc )
Should not happen / during the call
. Eat or drink during a call
Should not happen / during the call
•Talk quickly
•Talk nervously
Should not happen / during the call
•Boycott Speaking person
Should not happen / during the call
Repeating more than once.
The voicePerson who you're talking to on the telephone does not look at you do not see the shape of your face until all up to you is just your voice.
Always remember
•Your voice is your weapon
Contacting the company
• You :hello ,can I talk to Mr ….. The mktg manger
• Operator :ok , but can I know the reason for calling
• You : I want to give him an offer from faculty of commerce
• Operator : (he may say ok or ) about what ?
• You :sponsorship offer from faculty of commerce , Cairo university
• When you reach the manger you will ask him for appointment to show him the offer ,he might ask you to send the offer via (mail ) . You will try to explain it to come and introduce it to him
• IF he said no send it first no send it after you explain some of the benefits (which might be interesting for this company ) and brief description , then call him after few days to make sure he read it and try to make new appointment
Things must happen., and things should not happen.
Things must happenBefore the call
Things should not happenBefore the call
1.Study of the product that you will display well.
1.Sitting in a place with noise2. Contact at times can be not suitable times for the client, such as: (breaks / after the completion of the work / late night or the early morning)
(During a call)
1. Greeting by time call
(Good morning –Good evening)
2. Speak politely and quiet voice.
3. You must be honest.
4. Listen well.
5. Take notes during the call
6. To reach maximum benefit in the
shortest possible time.
(During a call)
1.Use words blind.2. Eat or drink during a call.3. Talk quickly.4. Talk nervously.5. Boycott Speaking client.6. Repeating more than once.
Thank you