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2001 2031 We are here. Reflections and projections. KM over the past 15 years and the next 15 years Chris Collison, Knowledgeable Ltd @chris_collison [email protected] chriscollison.com February 25 th 2016 Henley Business School

Henley Forum - reflections and projections for Knowledge Management - Chris Collison

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Page 1: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

2001 2031

We are here.

Reflections and projections.KM over the past 15 years and the next 15 years

Chris Collison, Knowledgeable Ltd@[email protected]

February 25th 2016Henley Business School

Page 2: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Fifteen years ago

Page 3: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Fifteen years ago

Page 4: Henley Forum - reflections and projections for Knowledge Management - Chris Collison
Page 5: Henley Forum - reflections and projections for Knowledge Management - Chris Collison
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Page 10: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

KM practices flow at varying rates

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KM is influenced by confluence

Page 12: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Just in case

Just enough

Just in time

Just for me

Page 13: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Collaboration

Social Media

Sharing

Knowledge Assets

Learning Culture

Connecting people to content

Communities of Practice

Connecting people

Personal KM

Page 14: Henley Forum - reflections and projections for Knowledge Management - Chris Collison
Page 15: Henley Forum - reflections and projections for Knowledge Management - Chris Collison
Page 16: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

How timeflies…

Page 17: Henley Forum - reflections and projections for Knowledge Management - Chris Collison
Page 18: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Life in 2030 – Daily Telegraph

• http://www.telegraph.co.uk/news/worldnews/12065239/Designer-babies-flash-floods-and-AI-running-your-life-what-the-world-could-ook-like-in-2030.html

Page 19: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Life in 2030 – Sony Ericsson Employees

• https://www.youtube.com/watch?v=I9L79_xEQ-U

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Page 21: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Facebook for Work

Page 22: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Google Glass II

Page 23: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Microsoft Hololens

• https://www.youtube.com/watch?v=aThCr0PsyuA

Page 24: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Digital assistants

KM will have fully matured

Seamless virtual words

Everyone is a Knowledge Manager

Machine Learning

Ubiquitous Social

Broadcasting

Vastly improved

search

Greater impact from Open

Data

Technology more proactive

Direct input from the mind

KM resurgence

KM fragmented

Temporary Employment

Organisationsas social

structures

Conversation prized

Face-to-face still most valuable

Still addressing human nature

issues

IP becoming even more

complex

Page 25: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

In 2031, you are presenting on the last 30 years of KM.

• Your audience will be predominantly Chinese and Indian executives.

• Some will be using automated translation software.

• Some will be from the prestigious aged care, health and clean tech sectors. Others will be from the lower status (and nationalised) financial services and mining sectors.

• Approximately one third of your audience will not be humans at all but automated note-taking devices personalised to record anything you say that is of interest to their owners.

Oh, and everyone will still be complaining about SharePoint.

Matt Moore

Page 26: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

Just in case

Just enough

Just in time

Just for me

Just decided for youJust thought you should know

Just from me

Page 27: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

2001 2031

We are here.

Reflection and projections

Page 28: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

2031

Organisations will still need to learn from experience and improve.

People will still need to collaborate physically and virtually. It will become more seamless, instinctive and ubiquitous.

Knowledge and expertise will still be prized and retained - increasingly assisted by cognitive computing.

Communities & Networks will continue but change form and label. Technology will transform language barriers.

KM disciplines will still be in the DNA of Knowledge, Learning and Change. KM will be ”unbundled” and lose its label.

Enterprise social media will catch up with personal social media and blend with it. We’ll reminisce about SharePoint!

Content will be continue to be delivered to us, through different channels, including wearable and holographic forms.

What does all this mean for KM itself?

Page 29: Henley Forum - reflections and projections for Knowledge Management - Chris Collison
Page 30: Henley Forum - reflections and projections for Knowledge Management - Chris Collison

2001 2031

We are here.

What are your reflections and comments?

Chris Collison, Knowledgeable Ltd@[email protected]

February 25th 2016Henley Business School