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The premier customized mobile analytics and marketing company for the hospitality industry.

Guest Perspective Inc

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Page 1: Guest Perspective Inc

The premier customized mobile analytics and marketing company for the hospitality industry.

Page 2: Guest Perspective Inc

Our business search page is as easy as 1,2,3

Page 3: Guest Perspective Inc

We enable you to develop a mobile presence for your business, receive priceless focused feedback from your

guests, develop loyalty, and grow incremental sales.

Page 4: Guest Perspective Inc

We provide you a way to empower your guests by giving them a voice.

Page 5: Guest Perspective Inc

Overall reviews are posted on our

website, and on the mobile application for other visitors to view, helping them

make dining and entertainment

decisions.

Page 6: Guest Perspective Inc

Your guest provides specific data for every survey giving you tangible information.

Page 7: Guest Perspective Inc

If the person filling out the survey doesn’t have a clear picture of their receipt we don’t accept the survey.

Page 8: Guest Perspective Inc

The guest receipts are packed with

useful information for the operators

Page 9: Guest Perspective Inc

Six easy steps to complete the survey

Each category is highlighted as they fill the survey out

Forks turn green after the guest selects a rating

Guest are able to make comments on each category

Page 10: Guest Perspective Inc

Every guest has the option to add a photo to their survey,

all photo’s are filtered to ensure appropriate content.

Page 11: Guest Perspective Inc

You control the “Thank You” offer provided for your

guests, this offer can be changed by the operator from their

private company page at anytime.

Page 12: Guest Perspective Inc

Guests are rewarded for

their feedback with a “Thank You Promotion” to be used on their next

visit.

Page 13: Guest Perspective Inc

Each person has their own personal coupon book.

STEP #1Simply click on

the “$ Coupons “ button to view

your own personal coupon

book

STEP #2Review or use

the coupons you have earned

from submitting previous surveys

Page 14: Guest Perspective Inc

Your company is allowed an unlimited number of

survey’s each month for a flat monthly fee. This fee is

less than a typical single visit from a mystery

shopper. It only takes a couple of “Thank You”

bounce back coupons being redeemed to cover your

monthly cost. After that it is all incremental sales.

Page 15: Guest Perspective Inc

In order to redeem the “Thank You”

coupon your guest must enter the amount of their

check.

Page 16: Guest Perspective Inc

Every “Thank You” coupon redemption is tracked by date and

amount for operators to gage the success of their offers.

Page 17: Guest Perspective Inc

Our website shows your

logo,address,

phone number,website link,and a brief

description of your business

Page 18: Guest Perspective Inc

Once the website visitor clicks on your business link they will see…..

Your reviews, ratings, comments, and pictures

A map of your location

“In the Neighborhood”

Business info and overall rating

Brief description of your location

Page 19: Guest Perspective Inc

Business owners are provided with their own private page that enables them the ability to analyze all of the

data collected from their surveys.

Page 20: Guest Perspective Inc

Total business data

Break the data down by staff member

Review detailed surveys

Change your offer at anytime

Track your redemption dollars by date and amount

Page 21: Guest Perspective Inc

User friendly reports to help you spot trends,

identifystrengths, and

uncover opportunities.

Print any report

Create an Adobe file to email any report

Bar or line graphs, you choose…

Page 22: Guest Perspective Inc

Each survey can be viewed

individually from the “Detailed

Surveys” tab on your private

page.

Page 23: Guest Perspective Inc

We make it easy for you to

change your “Thank You

Offer” at any time.

Page 24: Guest Perspective Inc

You can change any of your company

information at any time.

Each morning all of the previous business days surveys are automatically emailed to

whoever you determine, giving you and your management staff

incredible insight into your business from your guests.

Page 25: Guest Perspective Inc

Choose the categories that best represent your establishment

Enter a brief description of your business

Post your hours of operation

Pick the 4 categories that you would like your guests to give you

feedback on

Easily delete and add staff members

Not sure you want your reviews posted on the website, just click

the opt out button and your information will be private

Page 26: Guest Perspective Inc

Included in the new business setup and activation fee is a set of 500 or 1000 check presenter cards, providing you with a great way to inform your guests that you participate in the service.

Front

Your Logo goes here

Your Logo goes here

Back

Page 27: Guest Perspective Inc

www.gpcustomer.com