Upload
cjngpcustomer
View
340
Download
0
Embed Size (px)
DESCRIPTION
Citation preview
The premier customized mobile analytics and marketing company for the hospitality industry.
Our business search page is as easy as 1,2,3
We enable you to develop a mobile presence for your business, receive priceless focused feedback from your
guests, develop loyalty, and grow incremental sales.
We provide you a way to empower your guests by giving them a voice.
Overall reviews are posted on our
website, and on the mobile application for other visitors to view, helping them
make dining and entertainment
decisions.
Your guest provides specific data for every survey giving you tangible information.
If the person filling out the survey doesn’t have a clear picture of their receipt we don’t accept the survey.
The guest receipts are packed with
useful information for the operators
Six easy steps to complete the survey
Each category is highlighted as they fill the survey out
Forks turn green after the guest selects a rating
Guest are able to make comments on each category
Every guest has the option to add a photo to their survey,
all photo’s are filtered to ensure appropriate content.
You control the “Thank You” offer provided for your
guests, this offer can be changed by the operator from their
private company page at anytime.
Guests are rewarded for
their feedback with a “Thank You Promotion” to be used on their next
visit.
Each person has their own personal coupon book.
STEP #1Simply click on
the “$ Coupons “ button to view
your own personal coupon
book
STEP #2Review or use
the coupons you have earned
from submitting previous surveys
Your company is allowed an unlimited number of
survey’s each month for a flat monthly fee. This fee is
less than a typical single visit from a mystery
shopper. It only takes a couple of “Thank You”
bounce back coupons being redeemed to cover your
monthly cost. After that it is all incremental sales.
In order to redeem the “Thank You”
coupon your guest must enter the amount of their
check.
Every “Thank You” coupon redemption is tracked by date and
amount for operators to gage the success of their offers.
Our website shows your
logo,address,
phone number,website link,and a brief
description of your business
Once the website visitor clicks on your business link they will see…..
Your reviews, ratings, comments, and pictures
A map of your location
“In the Neighborhood”
Business info and overall rating
Brief description of your location
Business owners are provided with their own private page that enables them the ability to analyze all of the
data collected from their surveys.
Total business data
Break the data down by staff member
Review detailed surveys
Change your offer at anytime
Track your redemption dollars by date and amount
User friendly reports to help you spot trends,
identifystrengths, and
uncover opportunities.
Print any report
Create an Adobe file to email any report
Bar or line graphs, you choose…
Each survey can be viewed
individually from the “Detailed
Surveys” tab on your private
page.
We make it easy for you to
change your “Thank You
Offer” at any time.
You can change any of your company
information at any time.
Each morning all of the previous business days surveys are automatically emailed to
whoever you determine, giving you and your management staff
incredible insight into your business from your guests.
Choose the categories that best represent your establishment
Enter a brief description of your business
Post your hours of operation
Pick the 4 categories that you would like your guests to give you
feedback on
Easily delete and add staff members
Not sure you want your reviews posted on the website, just click
the opt out button and your information will be private
Included in the new business setup and activation fee is a set of 500 or 1000 check presenter cards, providing you with a great way to inform your guests that you participate in the service.
Front
Your Logo goes here
Your Logo goes here
Back
www.gpcustomer.com