Welcome

Why going GREEN with IP makes cents$$

Agenda

• Introductions and Overview

• CTS Capabilities

• The Charge to IP

• What it means to be Green

• IP Applications

• Wrap up & Discussion

Goals for this morning

• Educate

• Learn from one another

• Clarify what you’ve heard

Thriving in a Competitive World

• To succeed, businesses must be responsive to customer needs and changing markets

• Technology plays a larger role than ever before in positioning businesses for success

• Need to make the best use of technology to stay competitive, businesses need:

ROI / Value

High quality

Quick response

Reliable partner

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Key System

PBX

The Charge Towards Convergence

Why Chesapeake Telephone Systems?

Our Core Competency is Phones!

• We’re celebrating our 25th Anniversary! • We’ll be there as you grow• Sold over 5,000 customers• Experienced professionals based in the

Baltimore-Washington Corridor• Local leader in IP deployment –Since 2002• Focused on service after delivery• The CTS Mission

…Keeping you connected & informed!

What are your Business Challenges?

What Does it mean to be GREEN?

• Recycle Paper/Ink cartridges

• Reduce Carbon Footprint

• Purchase Green Credits

• Only use renewable resources

• Use Non Toxic materials

• Be a vegetarian

What is LEED?

The Leadership in Energy and Environmental Design (LEED) Green

Building Rating System encourages and accelerates global adoption of sustainable green building and development practices

through the creation and implementation of universally understood and accepted tools

and performance criteria.

Does it make Sense to go Green?

Can you justify the cost vs the benefits?

Cost Justify Going Green?

• Highlander Hybrid Starting $34,700 27 City / 25 Hwy

• Highlander Gas Starting $25,705 20 City/ 27 Hwy

• $9.000 Cost to go Green

• Breakeven Mileage 347,222

Cost Justify Going Green

• Local Business wanted to be “Green Certified”

• Company Revenue $9.5M

• Cost of Certification $435,000

• Revenue Uplift from Cert. Uknown.

It’s an IP world

• Federal gov’t now defines all jobs as teleworkers.

• Virginia has grant money set aside to fund Phone Systems supporting Teleworking

• www.teleworkexchange.com• Balance Work and family life

– www.msnbc.msn.com/id/17632179/

Cost Savings and Business Process Driving IP

Adoption

Common infrastructure for voice, data & video

Reduce costs associated with network connectivity, wiring, management, moves/adds/changes

Seamless, low-cost networking between any location

Branch offices, home, hotel or client location

Access to any information that resides on the IP network

Messaging, email, databases, internet

Collaboration between any users connected to the network

Voice, messaging, video, chat, file exchange

Physical Structure of IP

QOS within your LAN

V LAN 1

V LAN 2

Data traffic

Voice Traffic

Cost Savings from IP Physical Structure

• Single Cable drop $98 savings per drop

• Single Switch $2600 Savings

• Less Rack Space

• Less power consumption

• Less HVAC requirements

IP Simplicity

• Self Administration– Saves on Service calls

• Browser based feature programming– Does not require advanced degree

• Phones find themselves– Pick up and move

• Main Office, remote office , home, cell– Calls can easily find you

IP Applications and ROI

• Multi site

• Teleworker

• Hot Desking

• Mobility

• CTI integration

• Presence and Availability

Multi Site

Public or Private Network

HQ

Branch

Branch

Branch

Multi Site with IP

WANWAN

Multiple Locations – But “One” Office

Branch

Branch

BranchHQ

•Hot Desking•Presence & Availability• Page across network

Multi Site IP Cost Savings & Benefits

• No cost for Intra Company calling –Est $2,000 annual

• Centralized Voicemail for single message delivery – Efficiency gain

• Centralized attendant – and reallocation of personnel resources; $30K/site annually.

“The partners had a meeting recently and saw on the balance sheet the ‘phone expenses’ was 50% less in the past year due to the many changes we have made. This was a $100K and doesn’t include the reduction in staff which has also been 50%. …we need less manpower to cover the circuits….The manpower savings is probably worth another $100K. … Thank you for your help in getting us here.”

-Nancy GarrettSaiontz, Kirk and Miles

This is why!

Teleworker/Hotdesking

Public Internet

Office

Broadband Connection DSL or Cable

Broadband Connection DSL / T-1

Teleworking & HotDesking

• Teleworking : Using a broadband connection to remotely connect back to the Office IP PBX and work from anywhere.

• HotDesking : ability to reassign any extension on the network to your ext with personalized Keys

Benefits of IP Teleworking/Hotdesking

• Expand Market Presence without High start up costs

• Reduce office space requirements.

• Increased Productivity

• Retain key personnel

• Offers flexibility to workforce

• Reduced labor costs

• First Call Resolution

Cost Savings of IP Teleworking/Hotdesk

• Start up office cost savings $100K

• Office space Savings $3450/ employee

• Cost to Ramp New Employee $10K

• Decrease in lost productivity

Why go Green with IP?

• Improve workflow & productivity• Reduce operating and network expenses• Improve customer response and service quality• Speed up transactions• Facilitate collaboration, regardless of distance • Rely on automation and self-service to conserve resources• Provide business continuity and security• Speed time to market

The competitive need to improve business operations

Before IP

After IP