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About our Reports- Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions- yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation.- The analyses, statistical reports and forecasts are only based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals.- Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted.- yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted.- If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request.
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yStats.comGmbH&Co.KGBehringstr.28a,22765HamburgGermany
Phone:+49(0)40-39906850Fax:+49(0)40-39906851
E-Mail:[email protected]
Publication Date April2010
Language English
Format PDF&PowerPoint
Number of Pages/Charts 51
Covered Countries Canada,USA,Mexico,Belgium,CzechRepublic,Germany,Hungary, Italy,Netherlands,Poland,Portugal,Slovakia,Spain,Sweden,UK, China,HongKong,India,Japan,Korea,Singapore,Thailand, Australia,NewZealand
Price €2,450(excl.VAT)
Global Online Payment Methods 2010 April2010
RESEARCH ON INTERNATIONAL MARKETS
Provided by
We deliver the facts – you make the decisionsRESEARCH ON INTERNATIONAL MARKETS
April 2010
yStats.comGmbH&Co.KGBehringstr.28a,22765HamburgGermany
Phone:+49(0)40-39906850Fax:+49(0)40-39906851
E-Mail:[email protected]
Global Online Payment Methods 2010
Key Findings
Company and Product Information
Covering 24 Countries Worldwide
• IntheUS,“CreditCard”(67%)wasthepreferredpaymentmethodforholidayonlineshoppingin2009, followedby“DebitCard”(36%).
• WhileGermanmenusecreditcardsformorethan40%ofonlinepurchases,womencontinuetousethe traditionaldirectdebitmethod.
• “Sella”(31%)wasItaly’spreferredonlinepaymentcompanyin2009,followedby“Cartasi”(19%)and “PayPal”(15%).
• Furthermore,“iDeal”wasthemostacceptedpaymentmethodintheNetherlandsin2009,with89%of merchantsacceptingit.
• “MoneyTransfer”(43%)wasthepreferredpaymentmethodofB2CE-CommerceconsumersinChina in2009.
About our Reports
Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions
A list of advantages• yStats.comprovidessecondarymarketresearch:Byusingvarioussourcesofinformationweensure maximumobjectivityforallobtaineddata.Asaresultcompaniesgetapreciseandunbiasedimpressionof themarketsituation.• Theanalyses,statisticalreportsandforecastsareonlybasedonreliablesourcesincludingnationaland internationalstatisticaloffices,industryandtradeassociations,businessreports,businessandcompany databases,journals,companyregistriesandnewsportals.• OurinternationalemployeesresearchandfilterallsourcesandtranslaterelevantinformationintoEnglish. Thisensuresthatthecontentoftheoriginalstudiesiscorrectlyinterpreted.• yStats.comdeliversallresearchresultsasPowerPointfiles.Alldatacanthereforebeuseddirectlyforboard presentationsorbeindividuallyadapted.• Ifrequired,yStats.comprovidesin-depthanalysisforallresearchprojects.Simplysendusarequest.
About yStats.com
• Foundedin2005,yStats.comiscommittedtoresearchofobjective,demand-basedandup-to-datedataon marketsandcompetitorsfortopmanagersfromvariousindustriesincludingretail,homeshopping, e-commerce,telecommunications,logisticsandenergy.• HeadquarteredinHamburg,Germany,thefirmisaspecialistforsecondaryresearchwithastrong internationalfocus.• MajorclientsincludeOttoGroup,Wirecard,CreditSuisse,Deloitte,RedBull,BeiersdorfandDeutschePost.
yStats.comGmbH&Co.KGBehringstr.28a,22765HamburgGermany
Phone:+49(0)40-39906850Fax:+49(0)40-39906851
E-Mail:[email protected]
Global Online Payment Methods 2010
1. GLOBAL
• MostcommonPaymentMethodsforOnline Purchases,December2009 (by Credit Card, Debit Card, PayPal, Bank Transfer, Cash on Delivery, Money Transfer, Payment through a Convenience Store, Cash paid in Person by the Buyer, Postal Transfer, Pre-Paid Card, Cash in the Mail, Credit stored on Mobile Phone)
Table of Contents (1 of 3)
Canada
• MostcommonPaymentMethodsforOnline Purchases,December2009 (by Credit Card, PayPal, Debit Card, Cash on Delivery, Pre-Paid Card, Money Transfer, Other, Bank Transfer, Cash paid in Person by the Buyer, Cash in the Mail)
2. NORTH AMERICA
USA
• PaymentMethodsConsumersplannedtousefor HolidayOnlineShopping,in%,2009 (by Credit Card, Debit Card, PayPal, Gift Card/Gift Certificate,Billmelater,CheckoutbyAmazon, Google Checkout)• PercentageofOnlineRetailTransactionVolume, 2007-2013 (by Credit Card, Debit Card, Store-branded Credit Cards, Prepaid Card or Gift Card, Bill Me Later or SimilarCreditService,EmailPaymentAccounts)• CreditCardandDebitCardOnlineTransaction Volume(inbillions)&%oftotalOnlinePurchase Volume,2007-2013• PaymentOptionsConsumersUsedtoMakeOnline Purchases,in%ofRespondents,2009 (byMajorCreditCardUsableAnywhere,Major DebitCardUsableAnywhere,OnlinePayment Service such as PayPal or Google Checkout, Gift Card, Store-branded Credit Cards, Prepaid Card, Online Credit Service such as Bill Me Later, Store- branded debit card)
Regional
• PreferredOnlinePaymentMethodsinLatin America,in%,2008 (by Credit Card, Debit Card, Cash on Delivery, Deposit, Other)
3. LATIN AMERICA
Belgium
• PreferredPaymentMethodsofInternetPure Players,in%,2008 (by Credit Card, Bancontact/Mister, Bank Transfer, iDeal, Cash on Delivery, Buttons of Belgian Banks)
4. EUROPE
Czech Republic
• PaymentMethodspreferredbyOnlineShoppers, in%,January-February2010 (by Cash-on-Delivery, Bank Transfer, Payment Card, When collecting Goods from a Shop)
Germany
• PaymentMethodsusedinE-Commerce, in%,2009 (by Credit Card, Other)• PaymentMethodsofferedbyOnlineShops,in%, Fall2009 (byCreditCard,PayPal,Sofortüberweisung.de, Giropay, Clickandbuy, Other)
Mexico
• MostcommonlyusedPaymentMethodfor E-Commerce,in%,2006-2008 (by Credit Card, Deposit/Transfer, Cash on Delivery,AffinityCreditCard,PayPal,Other)
Sweden
• PaymentMethodsusedforOnline-Shopping, in%,2009 (by Invoice after Delivery, Direct Debit using Online Banking ID, Credit Card, Payment-on-Delivery)
UK
• OnlinePaymentWebsites,rankedbyUnique Audience(‘000),February2009 (by PayPal, WorldPay, Protx, Google Checkout, SEC Pay, Girobank Billpay, LocalBilling, SECURETRADING,NetBanx,CCBill)
yStats.comGmbH&Co.KGBehringstr.28a,22765HamburgGermany
Phone:+49(0)40-39906850Fax:+49(0)40-39906851
E-Mail:[email protected]
Global Online Payment Methods 2010
Spain
• PaymentFormsinOnlineShopping,in%,2008 (by Credit Card, Cash on Delivery, Debit Card, PayPal, Direct Debit, Other, Retailer Card)
Table of Contents (2 of 3)
Italy
• PrincipalPaymentSystemAdoptedbyInternet Shops,in%,2009 (by Sella, Cartasi, PayPal, Banca Intensa Sanpaolo,BancaAntonianaVeneta,IWBank, Unicredit Banca d’Impresa, Deutsche Bank, Monte dei Paschi)
Netherlands
• PaymentMethodsacceptedbyOnlineMerchants, in%,2008&2009 (byiDeal,AdvanceBanktransfer,CreditCard, Cash on Delivery, PayPal, Single Direct Debit, Acceptgiro,DirectDebit,DirectE-Banking)
Poland
• TopOnlinePaymentCompaniesbyInternetShop Use,in%,2008 (byPayUSA,PayPalPolska,DotpaySA,eCardSA, DialCom24Sp,FirstDataPolskaSA,Other)• AvailabilityandPopularityofPaymentMethods inInternetShops,in%,2008 (by Bank Transfer, Payment upon Delivery, Quick Internet Transfer, Cash Card, Micropayments per SMS)
Portugal
• MostwidelyusedPaymentMethods,in%, October-November2007 (by Credit Cards, Bank Transfers, Payment on Delivery, PayPal)
Slovakia
• PaymentMethodsusedforOnline-Shopping, in%,2009 (byCash-on-Delivery,Paidwhenreceiving Purchase,BankAccount)
Regional
• MostpreferredFormofOnlinePaymentMethod, in%,December2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)• ReasonsforusingCreditCardforOnline Purchases,in%,December2007• InternetPenetrationvs.CreditCardPenetration, in%,December2007• Incomevs.CreditCardPenetration,in%, December2007
5. ASIA
Hungary
• PaymentMethodsusedforPurchasesmadeat OnlineStores,in%,2008 (by Collect on Delivery, Cash on Delivery, Bank Transfer, Online Bank Card Payment, Collect on Delivery)
Hong Kong
• MostpreferredFormofOnlinePaymentMethod, December2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)
India
• MostpreferredFormofOnlinePaymentMethod, December2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)
Japan
• MostpreferredFormofOnlinePaymentMethod, December2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)
Korea
• MostpreferredFormofOnlinePaymentMethod, December2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)
Singapore
• MostpreferredFormofOnlinePaymentMethod, December2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)
Thailand
• MostpreferredFormofOnlinePaymentMethod, December2007 (by Debit Card, Credit Cards, Electronic Transfers, Others)
New Zealand
• PaymentMethods,in%,2007 (by Credit Card over the Internet, Direct Deposit intoanotherBankAccount,DirectDebitfromyour BankAccount,PrepaidCreditCardoverthe Internet, Cash on Delivery, Use Mobile Phone, Pay at a Physical Shop-Front, Cheque, Money Order, Other)
yStats.comGmbH&Co.KGBehringstr.28a,22765HamburgGermany
Phone:+49(0)40-39906850Fax:+49(0)40-39906851
E-Mail:[email protected]
Global Online Payment Methods 2010
China
• MostpreferredFormofOnlinePaymentMethod, December2007 (by Debit Card, Electronic Transfers, Credit Cards, Others)• PreferredPaymentMethodsofE-Consumers, in%,2009 (by Money Transfer, Online Payments, Cash on Delivery)
Table of Contents (3 of 3)
Australia
• MostpreferredFormofOnlinePaymentMethod, December2007 (by Credit Cards, Debit Card, Electronic Transfers, Others)• Method“everused”foronlinepurchasesvs.most preferredmethod,in%,Q42008 (by Credit Card, PayPal, Bpay, Direct Deposit, Cash on Delivery, Phone/fax cc Details, Money Order, Cheque, Pay at a Physical Shop-front, Use Mobile Phone for Payment)
6. OCEANIA / AUSTRALIA
yStats.comGmbH&Co.KGBehringstr.28a,22765HamburgGermany
Phone:+49(0)40-39906850Fax:+49(0)40-39906851
E-Mail:[email protected]
Global Online Payment Methods 2010
Samples
We deliver the facts – you make the decisionsRESEARCH ON INTERNATIONAL MARKETS
For 50% of Czech online shoppers, “Cash-on-Delivery” was the preferred payment method in January 2010.Czech Republic: Payment Methods preferred by Online Shoppers, in %, January 2010(by Cash-on-Delivery, Bank Transfer, Payment Card, When collecting Goods from a Shop)
50%Cash-on-Delivery
34%
8%Payment Card
Bank Transfer
8%
3%When collecting Goods from a Shop
Payment Card
0% 10% 20% 30% 40% 50% 60%
2121
Source: Heureka.cz, Aukro.cz, February 2010
We deliver the facts – you make the decisionsRESEARCH ON INTERNATIONAL MARKETS
“Money Transfer” (43%) was the preferred payment method of B2C E-Commerce consumers in China in 2009.China: Preferred Payment Methods of E-Consumers, in %, 2009(by Money Transfer, Online Payments, Cash on Delivery)
43,2%Money Transfer
41,8%Online Payments
34 7%C h D li 34,7%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Cash on Delivery
40
Source: CNNIC, February 2010
yStats.comGmbH&Co.KGBehringstr.28a,22765HamburgGermany
Phone:+49(0)40-39906850Fax:+49(0)40-39906851
E-Mail:[email protected]
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