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This slideshow describes the structure and tools to be used in a workshop aimed at (re)starting / (re)booting product management in a company that finds itself in a "stuck" state as regards product evolution. This is particularly relevant to get things going again fast.
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Licensed under Creative Commons license by Business Quests.www.businessquests.com
Workshop prep – Getting Product management going again with scrum
26-MAR-2008
Specs & mocks for product workshop
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Current state & desired state of participants & the product management
Participants are… Stuck Out of motivation Without purpose Lacking time Lacking drive Without a big picture
Product management is… Without product vision Not structured Lacking methodology At standstill in a rapidly
shifting market Without product owner
Participants should… Help restart the engine Understand outlines of
scrum through participation Think evolution is positive Feel engaged, energized &
eager Say they want to participate Take responsibility for
sprint backlog items PM should…
Have a methodology: scrum Have a product owner Get a sprint backlog to get
it structured & moving
Current state Desired state(at the end of the workshop)
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Other outcomes targeted
Participants understanding the scrum process in practice Agreement to run a sprint on cranking-up product
management Participation to daily stand-ups Commitment to taking action items and delivering on them Commitment to identifying obstacles all the way
A “sprint backlog” with Draft product vision to be worked out Product backlog list to be created (i.e. list of items prioritized &
analyzed for business value) as input to the Company’s scrum Tech status of existing products (completion status, issues,
non-functional requirements, infrastructure aspects…) Processed list of competitive offerings (ranked, assessed…) Identification of resources to be allocated to the Company
scrum
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Workshop’s scrum board (start)
Workshop backlog
Sprint backlog In progress Done
DeferredObstacles
1 2 3 4
11
Introduction1
Product status3
Options & solutions2
Meta-analysis: scrum!3
PM sprint definition4
Wrap up1
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Workshop’s scrum board(start of stage 1: introduction)
Workshop backlog
Sprint backlog In progress Done
DeferredObstacles
1 2 3 4
11
Introduction1
Product status3
Options & solutions2
Meta-analysis: scrum!3
PM sprint definition4
Wrap up1
Little what
Why
How
What if
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Sprint backlog – stage 1(15 min max)
Little what on the meeting “This is a meeting about the Company’s products and product
management with all required participants to move forward.” Why of the meeting: why does the meeting make sense for
participants Influence company’s fate Be part of the solution Let yourself be heard Contribute the perspective of your areas of responsibility
How will the meeting work? Outline of agenda Explanation of how the meeting’s scrum board works Housekeeping rules (no mobiles, no disruptions, no laptops…) Outline of roles: time keeper, notes taker, process keeper (= Alain)
What if the meeting achieves its purpose? Single most valuable contribution to the business in months Getting out of the dead-end / stuck state Build a better work experience for all Deliver and WOW the market
Introduction1
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Workshop’s scrum board(start of stage 2: product status)
Workshop backlog
Sprint backlog In progress Done
DeferredObstacles
1 2 3 4
11
Product status3
Options & solutions2
Meta-analysis: scrum!3
PM sprint definition4
Wrap up1
Blue hat
White hat
Yellow hat
Black hat
Little what
Why
How
What if
Red hat
Blue hat
Introduction1
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Sprint backlog – stage 2(45 min max)
Blue hat (3 min) Focus of session is on products & product management Rule 1: everyone in same thinking mode at the same time Rule 2: participate, participate, participate Rule 3: respect rules 1 and 2
White hat: what are the facts about products & PM? (5 min) Yellow hat (10 min) : what are the opportunities on products
& PM? Black hat (5 min): what are the risks / obstacles? Red hat (2 min): how do you feel? (NO JUSTIFICATION –
JUST PURE EMOTION) Blue hat (5 min) : Summarize product & PM status in terms
of Facts Challenge Use of stuff produced as input to action & next steps = shit can
be manure: it all depends how one sees things
Product status3
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Workshop’s scrum board(start of stage 3: options & solutions)
Workshop backlog
Sprint backlog In progress Done
DeferredObstacles
1 2 3 4
11
Options & solutions2
Meta-analysis: scrum!3
PM sprint definition4
Wrap up1
Blue hat
Green hat
Yellow hat
Black hat
Intro sprint items
Red hat
Blue hat
Product status sprint items
Introduction1
Product status3
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Sprint backlog – stage 3(30 min max)
Blue hat (3 min) “The focus of this step is to generate solutions, options, ideas
to address the challenge and get the Company’s products & PM moving again”
The rules of the green hat are… Green hat (15 min)
List ideas Provocative operations
Yellow hat (5 min): what opportunities do these options collectively open up?
Black hat (3 min): what risks & obstacles do we face? (to be included in workshop’s list of impediments!)
Red hat (1 min): how do we feel about our options? Blue hat (3 min)
Sum-up risks & opportunities as well as emotional status “We have quite a few options to pursue, some of which can
(and should) be done right now” = next step!
Options & solutions2
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Workshop’s scrum board(start of stage 4: PM sprint definition)
Workshop backlog
Sprint backlog In progress Done
DeferredObstacles
1 2 3 4
11
Meta-analysis: scrum!3
PM sprint definition4
Wrap up1
“Process backlog” items
Estimation
Available workforce
Minimal critical mass of items
Intro sprint items
Get people to grab items
Options & sol. sprint items
Introduction1
Product status sprint items
Product status3
Options & solutions2
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PM sprint definition4
Sprint backlog – stage 4(60 min max)
Selection of items to be included in “process backlog” (= backlog of process that has the goal of rebooting product management)
Estimation of workload (guide people very assertively) Relative estimation of “story points” Agreement on workload value of 1 story point
Estimation of available workforce “Work to be done by people around the table” Each to say how much time they can devote to work
Definition of minimal amount of story points to have in first “process” sprint NB: logic reversed compared to standard way because we know there
is a minimal critical amount to be accomplished If that leads to a sprint longer than 2 weeks, list as impediment and get
people freed-up to do that piece of work Let people take responsibility (step not over until that is done) &
outline the rules of daily stand-ups (even remote) + set future date for presenting deliverables (NB: take safety margin)
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Workshop’s scrum board(start of stage 5: Meta-analysis)
Workshop backlog
Sprint backlog In progress Done
DeferredObstacles
1 2 3 4
11
Meta-analysis: scrum!3
Wrap up1
Focus of this section
Quick pres. Of scrum
Workshop so far is scrum!
Outline how of scrum
Intro sprint items
Q&A
Options & sol. sprint items
PM sprint def. sprint items
Introduction1
Options & solutions2
PM sprint definition4
Product status sprint items
Product status3
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Meta-analysis: scrum!2
Sprint backlog – stage 5(45 min max)
Focus section: this section of the workshop is to tell you about a new methodology we will use
Quick presentation of scrum No history lesson – just principles Agile Manifesto Iteration loops Roles, ceremonies & artifacts
Show that participants just went through a scrum process Outline how scrum will be used…
In this context to help crank-up product work For actual work on the product backlog
Q&A
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Workshop’s scrum board(start of stage 6: Wrap-up)
Workshop backlog
Sprint backlog In progress Done
DeferredObstacles
1 2 3 4
11
Wrap up1
Focus of this section
Quick pres. Of scrum
Workshop so far is scrum!
Outline how of scrum
Q&A
Intro sprint items
Options & sol. sprint itemsPM sprint def.
sprint items
Introduction1
Options & solutions2 PM sprint
definition4
Product status sprint items
Product status3
Meta-analysis sprint items
Meta-analysis: scrum!3
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Wrap up1
Sprint backlog – stage 6(30 min max)
Sum-up What were the goals of the workshop Which stages were accomplished Key outcomes of the process Commitments of participants Clear / act on any deferred items Review & decide about impediments
Bridge to the future Recap sprint backlog for the upcoming first cycle Set first stand-up meeting two business days after workshop GO!
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Workshop’s scrum board(END of stage 6: Wrap-up)
Workshop backlog
Sprint backlog In progress Done
DeferredObstacles
1 2 3 4
11 DONE!
Intro sprint items
Options & sol. sprint itemsPM sprint def.
sprint items
Introduction1
Options & solutions2 PM sprint
definition4
Product status sprint items
Product status3
Meta-analysis sprint items
Meta-analysis: scrum!3 Wrap-up sprint
itemsWrap up
1
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Resources / methods / capabilities used to structure this workshop
Disciplines Neuro-Linguistic programming Scrum De Bono’s Six Thinking Hats
Capabilities Structuring workshops & trainings Facilitation Setting well-formed goals
Bibliography & online resources http://www.glogerconsulting.de/downloads/Gloger_TototaScrum-17070
6.pdf http://www.blackmarble.co.uk/ConferencePapers/DDD6%20Presentatio
n%20-%20An%20Introduction%20to%20Scrum.ppt Henrik Kniberg, Scrum and XP from the Trenches, 2007 Leading NLP training institute: http://www.ressources.be Robert Dilts, Neuro-Linguistic Programming: Volume I (The Study of
the Structure of Subjective Experience), 1980 Robert Dilts, From Coach to Awakener, 2003 Edward De Bono, Six Thinking Hats, 2000 Tad James & David Shepard, Presenting Magically: Transforming Your
Stage Presence with NLP, 2001
