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Lean Six Sigma White Belt Training
View the interactive version of this White Belt Training at: http://wb.goleansixsigma.com
White Belt: Learning Objectives
• After completing this Training, you will be able to:
• List the basic concepts and principles that underlie Lean Six Sigma improvement methods
• Describe the history of Lean and Six Sigma
• Distinguish between Lean and Six Sigma
• List the benefits of using Lean Six Sigma
• Define the Roles involved in Lean Six Sigma
• Recognize the 8 Wastes of processes
White Belt Modules
There are 4 modules in this course:
Introduction To Lean Six Sigma Roles The 8 Wastes DMAIC
Overview
What Is Lean Six Sigma?
Lean Six Sigma is a combination of two powerful methods:
Lean and Six Sigma.
• A Lean Process:
• Is faster
• Is more efficient and economical
• Delivers satisfactory quality
What Is A Lean Process?
What Is A Six Sigma Process?
A Six Sigma process has a 99.99966% defect-free rate.
This is equivalent to 3.4 DPMO (defects per million opportunities), or a single defect for every 294,000 units. How small does this look? The chart illustrates 1 defect in 294,000 units with powers of magnifications:
Where Did Lean Six Sigma Come From?
• Developed in the 1940s at Toyota • Taiichi Ohno: EVP Production Engineer • Toyota Production System (TPS) • TPS known as Lean in the USA
• Developed in the early 80s at Motorola • Bill Smith: Engineer • 1988: Malcolm Baldridge Quality Award • 1990: Mikel Harry starts Six Sigma Academy
Why Do Organizations Use Lean Six Sigma?
1. Lean Six Sigma Benefit: Increase Revenue
2. Lean Six Sigma Benefit: Decrease Costs
3. Lean Six Sigma Benefit: Increase Efficiency
4. Lean Six Sigma Benefit: Effective People
• Belt levels came from Karate
• Different belts indicate different levels of expertise
Lean Six Sigma Belt Levels
• Has overall understanding of Lean Six Sigma concepts
• Able to report process issues to Yellow Belts, Green Belts, Black Belts
• Able to use basic Lean Six Sigma vocabulary terms
White Belts
• Has a basic understanding of Lean Six Sigma concepts
• Receives additional just-in-time Lean Six Sigma training from Green Belts and Black Belts for projects
Yellow Belts
• Work as managers, process owners, technical experts, or in administrative functions
• Responsible for initiating and managing Lean Six Sigma Projects within their primary function
• Work closely with Black Belts and are trained in many of the same ways as Black Belts, but in less detail
Green Belts
• Trained in advanced Lean Six Sigma tools and methodology
• Hold full-time positions in Lean Six Sigma organizations
• Train, lead, and support Lean Six Sigma Teams, Green Belts, and Yellow Belts
• Function in multiple roles for Lean Six Sigma project teams: coach, mentor, teacher, leader, content expert
Black Belts
• Supported by Black Belts
• Usually a full-time position
• Work with executive management to select projects, align with company strategy, assist removal of barriers, and identify gaps
• Function in multiple roles for Lean Six Sigma implementation: coach, mentor, teacher, project leader, and content expert
Master Black Belts
• Have a general understanding of Lean Six Sigma
• Help select, support, and promote projects to completion
• Provide resources for project teams and removes barriers beyond team’s control
• Essential to smoothing the way to a culture of process improvement
Champions
What Is Waste?
• Waste is:
• “muda” in Japanese
• a strain on an organization’s time and resources
• doesn’t add value for the customer
• The more you can reduce Waste, the better
Seeing With New Eyes
“The real voyage of discovery consists not in seeking new lands but seeing with new eyes.” - Marcel Proust
Learning To See With New Eyes
• Process improvement requires us to look at our processes in a new way
• Organizations that use Lean Six Sigma have different conversations
• Is it OK to challenge the status quo
• Asking “Why” is not reacted to defensively
• An example of this new view of work is The 8 Wastes tool
The 8 Wastes
Here is a chart of the 8 Wastes:
• A trick to memorize them is the acronym, “DOWNTIME.”
Once Waste Is Identified
• What do you do?
• How can you:
• Eliminate?
• Simplify?
• Streamline?
• Minimize?
Why DMAIC?• DMAIC is a methodology for root cause analysis
• DMAIC should be used when:
• there is a problem and the root cause is unknown
• the stakes are high and we need to be absolutely sure the solution fixes the problem
• a problem exists, solutions have been tried, but the root cause is still unknown
• DMAIC should not be used when there are some problems where the root cause and solution are already known
• DMAIC is the Six Sigma methodology to conduct root cause analysis
• Define the problem, process, and customer(s) of the process
• Measure baseline measurements to characterize the problem or current state
• Analyze the process; Collect and analyze casual data to determine the root causes of Defects
• Improve solutions to remove/reduce sources of the problem. Confirm improvement w/ data
• Control by maintaining the gains with documentation and monitoring the improved process
DMAIC Methodology
Start Improving Today.View the interactive version of this White Belt Training at:
http://wb.goleansixsigma.com
Register For Your Lean Six Sigma White Belt Certification