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Presentation given to the Korean Food Safety Information Centre on how global standards and a standards based cloud service can enable effective product recall between trading parties and government regulators. Effectively reducing the time to complete a recall notification to all parties from days to minutes and reducing the negative impact on unnecessary food loss.
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The Global Food Recall Challenge
August 2012 Seoul KoreaNational Food Safety Information Service
© 2011 GS1
August 2008…23 people died in Toronto
© 2011 GS1
3
2008 US based study of 212 food manufacturers highlighted Gaps….
18 days to sense & act on a recall
42 days to complete the recall
only 43% of recalled products with health & safety concerns are traced
© 2011 GS14
The Industry dilemma 4 years agoNo standards, private recall portals, contract based forms…….
© 2011 GS1
RetailerAssociationWholesaler/Distributor
SupplierCFIA
YES
NO
YES YES
Forward Product Recall Notification
Read Product Recall Notification from Wholesale/
Distributor
Recall Required?
Read Product Recall Notification from Association
Investigation Complete?
Create Distributed Product Recall
Notification
Read Product Recall Notification
Read Product Recall Notification
from Supplier
Recall Impact?
Read Product Recall Notification from Supplier and/
or CFIA
Forward Product Recall Notification
Read Product Recall Notification
from CFIA
Notify Vendor/Assocation and
General Public of Product Recall
NOTES:
- Before CFIA Investigation is completed, the Supplier may issue the recall to a specific distribution list of known wholesalers/distributors and/or retailers to whom they know the recall products were shipped
- The product recall notification is communicated by Phone/Fax/Email or In-person
- The product recall notification is communicated to the Corporate Head Office, Store, Distribution Center
- The product recall notification is communicated to the Food Safety or Product Recall Coordinator, Buyer, Store/Distribution Center Manager
Legend for Product Recall Flow:
Supplier->Retailer
CFIA or Supplier->Wholesaler/Distributor->Retailer
CFIA->Association->Retailer
CFIA->Retailer
Current Product Recall Process within Grocery
© 2011 GS1
The Way Forward
© 2011 GS17
“The Industry Solution” 1 industry portal, 1 standardized recall form and 1 process
© 2011 GS1
- Brand owner completes recall notification form (including attachments)
- All other internal recall and risk management processes remain in place
- GS1 ProductRecall enables the real-time communication of recall information to retail partners
Brand Owner Initiates
Recall
Receivers get Recall
Notification Immediately
Complements and enhances existing product recall processes by providing users;- An application developed by
industry,
for industry - Real-time information exchange- A single trusted source for product
recall data
- Receives the recall notification – including detailed product information and images, attachments, and disposal instructions – instantly and accurately.
- Receiver uses recall information to drive more effective/efficient internal processes – including the removal, disposal, and return of a recalled product.
WHERE GS1 HELPS TODAY
WE MAKE EFFECTIVE RECALL POSSIBLE
© 2011 GS1
RECEIVERS
Retailer
Broker
Food Service
Manufacturer
Wholesaler
Recall Notification Process
INITIATOR (SPONSOR)
Initiator Approver
Regulator
Recall Portal
© 2011 GS1
Easy to use and navigate
Overall progress tracking
Drop down lists to minimise data entry
Mandatory data requirements
Broad set of data to cover multiple processes
Online help, definitions and instructions
© 2011 GS1
Detailed product identifiers and traceability data
Alternate products identifiers where no barcode exists
Image of Dates, Batches, etc on label to aid identification
Detailed traceability data
© 2011 GS1
Complete recall data for receiversEasy navigation to different sections
Overall progress tracking
Images to aid product ID
Easily find what data has changed in extensions
Broad set of data to cover multiple processes
Create Print, PDF and XML Outputs
Attach useful documents
“Distribute” the recall to your own customers
© 2011 GS113
Tangible Results
The product recall service won the 2011 International award for “Innovation in Food Safety” from the IAFP – The International Association for Food Protection
The service is helping to:
- Reduce risk by ensuring compliance with regulation
- Reduce risk profile from insurance companies who can lower premiums
- Reduce risk of harm to consumers with rapid & accurate communication
- Reduce costs by making recall more effective and targeted
- Optimize asset utilization through structured processes
- Increase Revenue though improved trading partner trust
© 2011 GS114
Thank You
