Click here to load reader
Upload
michael-sherain
View
1.582
Download
0
Embed Size (px)
DESCRIPTION
Uniting acquisitions to reliably deliver peace of mind.See how FedEx's focus on reliability influences its brands, culture, operations and marketing.
Citation preview
FedEx’s Quadric
www.quadric.dk
Copyright © Quadric® 2009
FedEx’s Quadric
Reliability (peace of mind)
The “absolutely, positively” culture
The FedEx guarantee
“Reliability, speed, leadership, excellence and global reach characterize FedEx.”
Wal-Mart: "Carrier of the Year“ FORTUNE: "World's Most Admired Companies"
Wall Street Journal: Permanent Top 10 on Corporate Reputation survey BUSINESS ETHICS: "100 Best Corporate Citizens"
Logistics Management and Distribution Report: Quest for Quality Award, Best Air Carrier Business Environmental Resource Center: Pollution Prevention Business Award
Employee Services Management Association (ESM): Employer of the Year
Average Delivery Success Rate: 97% (Industry Average 91%)
Relax. It’s FedEx.
Cop
yrig
ht ©
Qua
dric
® 2
009
3
Cop
yrig
ht ©
Qua
dric
® 2
009
In the past, different companies were required for each delivery need
Company Shipping Globally
Special Freight
Custom Freight Specialists Postal Service
Letters
Printers / Copy Stores
Copied/Printed docs.
Customs Broker
Freight that needs customs declaration
Freight Company
Freight
4
Cop
yrig
ht ©
Qua
dric
® 2
009
FedEx acquired companies to provide a comprehensive solution
5
Cop
yrig
ht ©
Qua
dric
® 2
009
FedEx is now the most reliable, comprehensive solution - delivering peace of mind
Special Freight Letters Freight Copied/Printed docs Freight that needs customs declaration
Company Shipping Globally
Relax. It’s FedEx.
6
Cop
yrig
ht ©
Qua
dric
® 2
009
FedEx reinvented the delivery industry, changing the game for competitors
FedEx Revenue Growth (’98 – ’07)
0
5
10
15
20
25
30
35
40
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Bill
ion
$
FedEx Express FedEx Ground FedEx Freight FedEx Kinko's
www.quadric.dk
Copyright © Quadric® 2009