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The only thing constant in life is change…and problems! Do you ever dread picking up the phone, opening your email, turning on the television, or accessing the Internet, for fear of what disaster, manmade or natural, you will encounter? Meeting professionals often face a plethora of problems and concerns that must be addressed in order to execute successful meetings, often in unfamiliar destinations. Trouble-shooting and facilitation of problem solving is a solid area of expertise for CVBs. Their comprehensive view of the destination, local expertise, and extensive in-market relationships make them perfect partners! Being well connected in the communities of local government, politics, and the entire hospitality network gives them the unique ability to understand the “lay of the land,” and to use their contacts in the destination to give you the means to solve any kind of problem. Learn how to tap in to the power of real solutions with real advocates on your side in any destination! After this session, you will never “go it alone again!” In this session you will learn: * How to access the ONE essential problem solving resource in any destination * How the CVB’s comprehensive view, local expertise, and extensive in-market relationships can be leveraged by you for fast results * How to FIND solutions, FORSEE future mishaps, and GET ACCURATE INFORMATION in times of real crisis * If you ever had anything go wrong with any meeting you’ve planned, you don’t want to miss the power this COMPLIMENTARY connection will give you in the future!
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Expect the BEST, Plan for the WORST!
The CVB: Your Destination Trouble Shooter
Terri RobertsTraining and Communication for
empowerMINT.comDestination Marketing Association International
an empowerMINT.com webinar Production
Ann McLeod, CEM, CAEDir. Of Meetings and Registration
SAME
Kevin Kamenzind, CMPChief Marketing Officer
Greater Phoenix CVB
Why do CVBs make perfect meeting planning partners?
• Comprehensive view of the destination
• Local expertise
• Extensive in-market relationships
1. THEY HELP YOU FIND
–Hotels and venues–Meeting services–Obscure need– Special request–Community
connections– Even $$$$?
2. THEY HELP YOU FORSEE
• Homegrown knowledge• Proactive problem
solving• CVBs as destination
educators• Impact your ability to
avoid mishaps and take advantage of hidden opportunities
3. THEY ARE THE REAL 911in times of crisis
• How will your meeting and attendees be impacted?
• Sorting out the media frenzy
• CVB access to local officials and agency representatives, and on the ground response teams
• Get trusted local advice
With over 113,000 hotels and facilities in the US… how do you navigate?
Well, there are over 880 destination expertsto help you FIND just the right FIT
and all the right answers…
Direct to the CVB ….one-stop-shop for planners:
•Planners easily search and compare meeting needs across multiple destinations.
•Planners save time and money submitting one FastTrackRFP to multiple destinations.
•Planners manage a single profile, check their histories and power shop at over 200 top cities.
CMP CREDIT
• CMP Clock Hours• This session is eligible
for .50 Clock Hours (30 minutes) in continuing education towards your CMP application or re-certification.
• This course has already been approved.
• Please print your registration confirmation as proof of attendance.
• And simply list the course on your year-end detail.
• Thank you for participating!