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Engineering another opportunity in the world of BPO: Engineering process outsourcing is likely to leap frog India's leadership in outsourcing to an indomitable position - Kazim Ali Khan Site Head Bengaluru and Head Account Management - Ma Foi Management Consultants Limited
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Taking POLE position
The world of ESOKazim Ali Khan Ma Foi
Engineering …An industry called as ESO
YOU NEED TO KNOW…
From the context From the context ……
1.1. The Italian word "ingeniator" means "the ingenious one," and whoThe Italian word "ingeniator" means "the ingenious one," and who else but else but
Leonardo Leonardo DaDa Vinci could be called the "Ingegnere Generale"? Vinci could be called the "Ingegnere Generale"?
2.2. For a long time, the word engineer was most associa ted with the For a long time, the word engineer was most associa ted with the military military
engineer, or someone who constructed war machines engineer, or someone who constructed war machines
3.3. France boasts the first school of engineering, the National SchoFrance boasts the first school of engineering, the National Scho ol of Bridges and ol of Bridges and
Highways, established in 1747, which trained civil engineers whoHighways, established in 1747, which trained civil engineers who built structures built structures
such as sewer and water systems, railroads and even cities such as sewer and water systems, railroads and even cities
4.4. Civil engineering evolved hand in hand with mechani cal engineeriCivil engineering evolved hand in hand with mechani cal engineeri ng, which ng, which
looked at all types of machinerylooked at all types of machinery
Landscape DesigningLandscape DesigningDesign Build Design Build
TeamsTeamsInteriorInterior
DesigningDesigning
Building Building
Information ModeInformation Mode
Project Project ManagementManagement
Energy Energy ModelingModeling
Structural Structural DesignDesign ArchitectureArchitecture
Engineering
ConstructionConstruction
MAKING POSSIBLEMAKING POSSIBLE ……..
SEIZING OPPORTUNITY
Engineering Services ApplicationEngineering Services Application
Product Engineering
Product Engineering
DE
MA
ND
SU
PP
LY
IndustrialConstruction
IndustrialConstruction
Power & Control systems
Power & Control systems
UtilitiesUtilities
Enterprise Asset
Management
Enterprise Asset
Management
MaintenanceMaintenance
AerospaceAnd
Defence
AerospaceAnd
Defence
Electronics And
Telecommunication
Electronics And
Telecommunication
ProcessEngineering
ProcessEngineering
Plant Automation
Plant Automation
Automotive
Aerospace
Hi tech/ Telecom
Product & Component Design
Process EngineeringPlant Design
Plant Maintenance and Operations
Construction and Industrial Machinery
ES and ScopeES and Scope ……
Major Engineering Process Major Engineering Process ApplicationsApplications
DocumentationDocumentation
Engineering Change OrderEngineering Change Order
2d/3d Modeling2d/3d Modeling
ConversionsConversions
Core DesignCore Design
••PLM SolutionsPLM Solutions••Product RedesignProduct Redesign
Reverse EngineeringReverse Engineering
High End Engineering High End Engineering Testing and AnalysisTesting and Analysis
Embedded Software Embedded Software DevelopmentDevelopment
ES Value ChainES Value Chain ……
•Design Analysis•Testing and Simulations
•Design Analysis•Testing and Simulations
Plant engg - plant layout, plant design, material flow simulation and process optimization
R&D Concentration on High Tech IndustriesAutomotive & aerospace sectors
Key services in Embedded/ Electronic System Chip De sign, Mechatronics, board design, testing and Prototyping
Existing ES MarketExisting ES Market ……
Embedded & Electronic segment – Communications (Largest customer)
Global ESO - IndiaGlobal ESO Global ESO -- IndiaIndia
Corporations
Direct Stake Holders
Rapid Changes in Business and Technology
Business Business ParadigmsParadigms
In In Engineering Engineering
Services Services
Baby boomers retiring!
Governmental Organizations
Private Stakeholders
mySAP ERP
SkillsIndirect Stake holdersContemporary Industry Practise
Innovation and Productivity Improvement
Project and Knowledge Management
Global Project Teams
Service Providers & NGOs
Global ES.. constituentsGlobal ES.. constituents
Emerging ParadigmEmerging Paradigm
ESO ESO –– IndiaIndia
1.1. Global ESO market is estimated $40B by 2015Global ESO market is estimated $40B by 2015
2.2. Opportunity for India Opportunity for India –– Automotive, Aerospace and hiAutomotive, Aerospace and hi --tech industrytech industry
3.3. Indian competitive services include CAM, CAE etc., while verticaIndian competitive services include CAM, CAE etc., while vertica l l
specific engineering services offer PLCM, Respecific engineering services offer PLCM, Re --engineering and engineering and
design change management design change management
4.4. ESO is one such segment that is fast catching their attention ESO is one such segment that is fast catching their attention
�� 55% of the market is controlled by IT service provi ders, 55% of the market is controlled by IT service provi ders,
�� 40% is with captives and the rest is catered by the niche player40% is with captives and the rest is catered by the niche player s s
ESO - India
5. Major thrust – ES as a segment in multi-disciplinary viz., automotive, aerospace, high-tech/telecom, utilities and constru ction/industrial
6. ^60% is aerospace, auto and telecom
7. Concerns – IP, lack of resources, domain knowledge, lack of understanding what really works with outsourcing
8. Domain knowledge, process expertise, flexibility ar ound businessmodels, long-term scaling engagements and ability t o weave into a customer’s product development program life cycle
9. Engineering sourcing is a high potential area of fo cus
Opportunity landscapeOpportunity landscape
time
cash flow
ImproveEfficiency
AccelerateTime-to-Benefit
Reduce InitialInvestments
LeverageLandscape
Telecom Switch DesignTelecom Switch Design
AerospaceAerospace
Aircraft EngineAircraft Engine
Complete end to end Complete end to end Product DesignProduct Design
DraftingDrafting
Product DefinitionProduct Definition
Technical PublishingTechnical Publishing
Process ExpertiseProcess Expertise
Opportunity landscapeOpportunity landscape
Apart from modeling and detailingApart from modeling and detailing
1.1. Knowledge based engineeringKnowledge based engineering
2.2. Digital manufacturingDigital manufacturing
3.3. Product Lifecycle mgtProduct Lifecycle mgt
4.4. Technical publicationTechnical publication
5.5. Sourcing and manufacturing servicesSourcing and manufacturing services
6.6. Plant solutionsPlant solutions
7.7. Integrated Asset mgtIntegrated Asset mgt
8.8. Remote monitoring an diagnostics and geospatial sol utions Remote monitoring an diagnostics and geospatial sol utions
4Spend on
Engineering
services is
under pressure
to produce
increasing
returns
• Grow Capacity
• Provide Direct Support to Customers
• Simpler to manage
• Reduce Cost
• Get High Quality Talent
• Cut Time
• Access to new markets
DriversDrivers
Factors Factors –– Critical SuccessCritical Success ……
Managing Teams
Complexity due to deliverables
High Iteration
Measuring Productivity Difficult
Very High Domain Knowledge
High Degree of Knowledge transfer
Higher Transition costs
Customer Cost Exit High
Functional Needs
Systems Economics
Careful Careful PlanningPlanning
Provider Provider SelectionSelection
TransitionTransitionManagementManagement
CommitmentCommitmentFrom From
StrategicStrategicLeadershipLeadership
ChallengesChallenges ……
1.1. IP protection orientationIP protection orientation
2.2. Technical/domain expertiseTechnical/domain expertise
3.3. Advanced technology and infrastructureAdvanced technology and infrastructure
4.4. Product development/process innovation expertiseProduct development/process innovation expertise
5.5. SectorSector --specific engagement/business modelsspecific engagement/business models
6.6. Complex project management knowComplex project management know --how how
Future ahead
1. ES – Not just about creating digital models and drawings 2. India with manufacturing industry – automotive, aerospace, mining
and construction3. Develop IP in some core areas 4. Global markets stabilized and R&D spends are boosters5. Focusing on innovations – automotive platform development,
energy efficient/climate change solutions 6. Provide ‘design-cum-manufacturing’ offerings7. Nuclear deals, advancement in aerospace industry and defense
sectors sparks8. Value arbitrage – competitive products, quick time to market,
innovation and high value work
Pro
fit
0
TimeVolume
Pri
ce
Base Business
Buyers Sellers
Price
Cost
$/U
nit
Post-Launch
Q2 Q4 Q6 Q8 Q10
Revenue
Cost
$/P
roje
ct
Project TypeKey AssetKey Asset
Other Forms
BaseBusiness
Spin-Outs
Value Arbitrage Criticality of WorkProcess standardization
Increased ownership
Time to market process Great Efficiency Client focus Choosing Right Service Provider
Other Components
ESO ESO –– In perspective In perspective
High DegreeHigh Degree CommitmentCommitment
High High Customer CostCustomer Cost
Very HighVery High
Highly IterativeHighly Iterative
Domain KnowledgeDomain Knowledge
StandardsStandards
Large NumberLarge Number
High DegreeHigh Degree
PlayersPlayers
Knowledge TransferKnowledge Transfer
FactorsFactorsMagnitudeMagnitude
ESO ESO –– In perspective In perspective
CASE IN POINT
AEROSPACE & AUTO INDUSTRY
ES ES -- Auto SectorAuto Sector ……
ES ES -- Aerospace IndustryAerospace Industry ……
Workforce Size & Availability
Geopolitical Factors
Training & Education
Government Policy &
Regulation
Attractive Sources
Engineering Services
Need for Alliances
Competitiveness
Language and
Cultural Compatibility
Work force
Cost
Threat Level
Highest
Medium
Low
Lowest
LANDSCAPING LANDSCAPING …….TALENT.TALENT
Physical Infrastructure
Domain and Industry Expertise
Engineering Infrastructure
National Aerospace Policy
Stick to Commitments
Create Pool of Tools
Public Awareness
Events and activities to Promote the
Aerospace Sector
Easy Access to Companies
Outside India
High Domain Knowledge
Going up the Value Chain
Curriculum Revamp
� Driven by offset environment
� Expanding Domestic Market
� Demand for high end sophisticated machinery
� Special Purpose Machines
� Cutting Machines
� Spark erosion Machines
� Chemical etching and Bending machines
Major Industry; Major Industry;
Aerospace & Aerospace &
AutomotiveAutomotive
Creating Creating -- EcosystemEcosystem
FEW THOUGHTS FEW THOUGHTS ……
1.1. Making policy formulation, reMaking policy formulation, re --hauling engineering education, filip to institutes like IIT hauling engineering education, filip to institutes like IIT
etc., is key for engineering developmentetc., is key for engineering development
2.2. Use talent that drives Use talent that drives –– DRDO, HAL, NAL, BEL and other defense PSUs leadersh ips for DRDO, HAL, NAL, BEL and other defense PSUs leadersh ips for
policy formulationpolicy formulation
3.3. Engaging aerospace specialists from western countri es Engaging aerospace specialists from western countri es
4.4. Development of aerospace engineers and database of relevant peoDevelopment of aerospace engineers and database of relevant peo ple ple –– thru PPP thru PPP
5.5. Industry regulator and attention by industry Industry regulator and attention by industry forafora like like NasscomNasscom , CII etc , CII etc
6.6. Creating a pool of tools and equipments that can be used, laboraCreating a pool of tools and equipments that can be used, labora tories, wind tunnels tories, wind tunnels
and lightning strike facilities, simulation environ ments etcand lightning strike facilities, simulation environ ments etc
7.7. Finally fly more and airlines should make flying ea sier on the pFinally fly more and airlines should make flying ea sier on the p ocket and the mind to ocket and the mind to
enable this enable this
Appreciate YOUR TIME!