This article was written about Escalate Internet. Find out more about their services here: http://www.escalateinternet.com
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1. Escalate Internet Introduces Reputation Management to
Businesses Wouldn't it be great if you could find out what your
customers were saying about you and your business online? Escalate
Internet makes it possible! With new Reputation Management
capabilities, you can harness the true power of "word-ofmouth."
Escalate Internet has rolled out a new product that is critical to
the long-term success of your company. The product is called
Reputation Management and it helps you stay proactive with keeping
up with what your customers are saying about you online. "In
today's transparent, digital world, all consumers have easy access
to forums and websites that allow them to provide reviews, good and
bad, on the experience you provide them," explained a Digital Media
Consultant for Escalate Internet. "We've now made it possible for
businesses to stay on top of EVERY comment consumers make about
their experiences, allowing ownership and management to take the
necessary action steps to either thank the customer or fix an
issue." Information spreads in a viral fashion across the Internet.
With that in mind, if a consumer has a bad experience with your
company and chooses to comment about it online, those negative
words could be seen by thousands, even millions, of eyes, causing
significant damage to your overall success. However, having ready
access to this information allows you to handle the comments of
this consumer, thus enabling you to transform negative press into
something positive. "So many business owners and managers don't
know what their customers are saying about them, and our goal with
Reputation Management is to help them get a better grasp on those
comments, which will help improve business practices going
forward," Escalate Internet said. "Our software scours the entire
World Wide Web, finds comments, and gives the business an idea of
what they're doing well and what needs improved." According to
Forrester Research, almost 50% of online adults read ratings and
reviews at least once a month, and 19% post them. In addition, it's
important to realize that 70% of Americans say they consult product
reviews or consumer ratings before making a purchase, according to
Penn Schoen Berland. If potential consumers see negative reviews
with no action taken by the business to rectify them, they're more
likely to spend their money with a competitor. "We have made it our
mission to educate businesses on the power of building a web
presence, and consumer reviews are a major component of that,"
Escalate Internet stated. "We want to ensure our clients have the
most positive online image possible from front to back, and adding
Reputation Management to our product line is guaranteed to add a
new dimension to their web presence." # # # Escalate Internet
partners with your business to deliver a powerful Internet presence
designed to capture new customers at the height of their purchasing
decisions. Their dedicated consultants get to know your business
and help you obtain optimum results.