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BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
ENHANCE, SCALE AND ACCELERATE HUMAN
EXPERTISE WITH AUGMENTED INTELLIGENCE
March 2017
Neil MovoldFounder & CEO
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
“The real productivity benefits of AI will not be simply a factor of automating existing processes.
The arrival of AI will engender entirely new, unknown possibilities for humans and what they can achieve.
It is this new configuration of humans working alongside intelligent machines that will be the source of sustained competitive advantage.”
“We need to invest in [AI] technology, but
the real opportunity is to invest in people.”
Chris Brauer, Director of Innovation at Goldsmiths, University of London
Paul Daugherty, CTO at Accenture
Easier way to improve efficiency and productivity
“… cognitive technology will serve a critical role in augmenting the humans it supports. This
augmented intelligence will create unparalleled opportunities to draw out the full capacity and potential of the human spirit…”
Chris Cancialosi,Managing Partner at gothamCulture
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Our purpose
To help organisations
maximize business value
by harnessing new and existing
knowledge and insights from
all of their data
as a strategic asset
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Why we are different
“It Googles for things you wouldn’t have thought to Google”
by using contextual intelligence to recognize yourcontext and then thinking
'outside the box'
to see what you can't see, find connections youhadn't thought of, and help you discover the
actionable insights you need
in a way never possible before
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
The benefit – a new partnership
Creating a new partnershipbetween people and intelligent
computers that
enhances,
scales and
accelerates humanexpertise
to bring step level changes in costsaving advantages in time and
money to the organisation
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
New partnership – helping make humans super!
Looks like a tool but acts like an Assistant
Bringing the ability to mimic the human brain, to learn, to understand in context
Engaging in a conversation: “Have you considered this?”
Historical systems were designed to answer a simple question that we posed directly
Uncovering relationships across all datasources
Understanding and filtering by context to find patterns in the data that you didn’t know
existed, new perspectives - the surprises!
Constantly learning
From new information and new interactions – as you use the system, it gets better
Source: Augmenting Human Intelligence, Dr. John Kelly
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Why now? Increasing lack of insight at work!
35% of the top 5,000 global companies
regularly fail to make insightful decisions about significant changes in their business and markets (source: Gartner)
65% executives agree increasingly complexbusiness environment has made it more difficult to base decisions on purely “functional” factors such as cost, quality or efficiency (source: gyro/FORTUNE Knowledge Group)
61% executives agree when making decisions,
human insights must precede hard analytics (source: gyro/FORTUNE Knowledge Group)
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Gap between business value, cost & risk of data over time
Only 20% to 30% of all data created is every used,
creating huge risk over time as stakeholderdisconnects across silos undermine the data’s value
Context & Findability are key!
time
Risk
IT Cost
Messaging
Financials
HR
Sales/Customer
R&D
Office Docs
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
BUSINESS CRITICAL DATA
REDUNDANT, OBSOLETE AND TRIVIAL, OR ROT DATA
DARK DATA, LURKING FAR BENEATH THE LINE OF SIGHT
AND INCREASING
Veritas: The Databerg Report 2016
Don’t forget the value existing in dark data!
52%
48%
15%
World’s information will grow by 800% in the next 5 years and 80% of that data will be mostly unstructured dark data
Source: Gartner
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
BUSINESS data
MACHINE data
HUMAN data
10x faster
growth than traditional
business data
Why is processing human data different?
Human data is mostly unstructured dark datamade up of ideas, is diverse and has context
Ideas don’t exactly match like structured data does as they generally have distance
Human information is not static – it’s dynamic and
lives everywhere
Traditional approaches (e.g. BI, analytics) fail to process this valuable data
cognitive approaches are needed
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Our approach – it’s time to evolve not just replace
If you want to teach people a new way of thinking, don’t bother trying to teach them. Instead give them a tool the use of which will lead to new ways of thinking.
Buckminster Fuller
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Human / Intelligent Computer partnership
leads toGrowing strategic knowledge assets +
smarter expertsleads to
Smarter business + thinking business
= actionable insights in minutes/hours rather than days/weeks!
Our approach – discovering actionable insights in minutes/hours
1. Assistant vs Tool
2. Conversation: Have
you considered this?
3. Contextually based
Iterative Learning Journey
Rich Knowledge Structures
(new & existing)
Actionable Insights
1
3
4
Cognitive Fabric
ALL Data (structured, semi-
structured, dark data)
2
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Combining and recombining our knowledgewith others in differing situational contexts,
co-creates new learning objects
and insights by
adapting diversity of ideas and
perspectives,
seeding and accelerating ongoing knowledgegrowth, understanding and awareness
Collective intelligence + co-creation of value
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
A cloud-based intelligent cognitive
fabric that sits alongside existing systems
Empowers and grows rich knowledgestructures as a strategic asset
Shared adaptive capacity creates newlearning partnerships that find, activate
and cultivate human expertise, capabilityand potential
Increasing the return on
human data creation even well after theauthor has moved on
Our approach – an evolving cloud-based cognitive fabric
structured / unstructured
internal & external content
INHERENTLYEXPANDABLE
NATURE
SOCIAL CAPITAL
AMPLIFIED REALTIME FLOW
DISTRIBUTEDSENSEMAKING
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Our approach – intuitively engaging the cognitive fabric
An intuitive human-like interaction with the cognitive fabric providing a reciprocal relationshipcontributing to each other’s workload - each receiving something beneficial in return
Intuitive Conversation + Visual Thinking + Contextual Intelligence
Future direction -Video and speech
interaction
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
BusinessOutcomes
DataAnalytics
CognitiveContent Search
Corpus of Records
Unstructured
Info Mgt &DataGov
Systems of Records
Structured
CollectiveIntelligence
CognitiveEngagement
Our approach – engaging higher in the value pyramid
DATA CONTENT
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Summary - bridging gap of humans and intelligent computers
AUTOMATED &
VISUALISED
MANUAL
INFORMATION
CAPTURE
• Natural language
• Machine learning
• Pattern identification
• Eliminating bias
• Endless capacity
• Problem Solving
• Imagination
• Common sense
• Perspective
• Creativity
Enhancing new and existing systems with the cognitive fabric
necessary to enable better thinking and decision making by
using contextual intelligence - combining cognitive computingand human reasoning
Cognitive Fabric
Appendix – supporting information
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Search is great for findingfacts, but lacks contextual
awareness
anything that is not a dolphin
You’ll need to
bless your lucky starsfor this one, using existing systems and approaches!
Who can identify the cause of slower than expected growth in sales during the past 2 quarters given the macro-economic changes affecting our different lines of business?
Search alone isn’t enough!
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
What you really need is knowledge
and suggestions you can act on
• from intelligent systems
• and from people you trust
• when you need them
• specific to your complex needs
Intelligent computers + trusted humans
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Without context, words and actions have no meaning at all
Context provides deeper situationalawareness driving insight into
actions
Clutter to meaning, search to discovery, hard taxonomies to
more organic synthesis –
context humanizes data!
But context matters…
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
And perspectives matter too!
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Adapting knowledge for new contexts & insights
Approaching context with intent to
extract applicable knowledge and costeffectively transfer it to any different
or future situational contexts ondemand
New context
?
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Our approach – a cognitive fabric with unique convergence
Combining the strengths of
four core areas of being Human and
Intelligent Machines
Collaborative, co-creativelearning and discovery in context
uncovers the learning process, notmanages it
Surfaces hard data from soft interactionssuch as search, collaboration,
annotation, and curation
Learning CognitiveComputing
SocialNetwork Science
Social
Self-Directed
Visual Thinking
Sensemaking
Ideation
Critical Thinking
ExperientialLinked Data
Big Data
Context Enhanced Services
Structured Data
Unstructured Data
Semi-structured Data
Graph Theory
Inferential Modelling
Data Mining
Social Structures
Statistical Mechanics
Collaboration
Collective Intelligence
Co-Creation
Trust Relationships
Gamification
Curation
Influence
INHERENTLYEXPANDABLE
NATURE
SOCIAL CAPITAL
AMPLIFIED REALTIME
FLOW
DISTRIBUTEDSENSEMAKING
Reasoning
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Training the cognitive fabric with a boundless scarce resource
Context specific user-generated
knowledge graphs are used to
continuously train and evolve thecognitive fabric’s intelligence and
growing corpus of enterpriseknowledge and know-how
Embracing global participation to
apply expertise and knowledge in
ways that increase in value over time
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
“I feel my brain working in different ways as I was forming connections between the knowledge I created.” Christine, PhD candidate, English
“I liked seeing visual evidence of how my ideas were evolving, and how the concepts related to each other.” Michael, PhD candidate
“It Googles for the things I wouldn’t have thought to Google.” Lucy, Corporate Researcher
By the numbers
Source: research group of 300+ university students across Canada, USA and New Zealand
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Critical Thinking
Innovation
CommunicationProblem Solving
CollaborationCreativity
Sense-Making
Social Intelligence
Trans-disciplinary
CrossCultural
Competency
Novel andAdaptiveThinking
Contextual IntelligenceDigital services that use beneficial, contextualunderstanding and intelligent decisions to
make lives easier, faster and more fun
21st Century Learning Skills
21st Century Work Skills
We are enriching human life by empowering the connected world by upskilling the ability to
advance all critical thinking and apply previously unforeseen insights
InsightNG vision - enrich human life with 21st Century skills
BETTER THINKING. BETTER DECISIONS. BETTER WORLD.
Enabling for the needs of 21st Century Skills
Providing a dynamic, co-creative enabling environment for
learner-centric, self-directed, self-constructed learning that
aligns with the global need for 21st-Century Skills
Source: World Economic Forum 2016
Neil Movold - Founder & CEO | +64 21 749 898 | [email protected]