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TRENDS: #3 Business advantage grows with knowledge about people and ability to predict or change people’s behaviour. Technology is about psychology.
HUMAN FACTS: #1 Most of people know themselves only in few percent.
In consequence – we know others in few percent.
HUMAN FACTS: #2 People are people and they are different.
What is amazing, we hardly ever learn how to deal with it. Genes,temperament, personality, skills, values, modalities,
learning styles
HUMAN FACTS: #3 We – humans – have already quite impressive knowledge about how we function. Why not use it?