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#DMcreative101

Direct Mail & Cross-Media Creative

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At Canada Post, we’re rethinking direct mail, its role in the marketing mix and how it supports the broader vision of integrated marketing. The Cross-Media Campus provides training that focuses on creating powerful synergies between physical, digital, social and traditional media. Learn how to combine direct mail, email, web and other media to increase marketing ROI and effectiveness. Program Ambassador, Mark Morin is a passionate marketing communications strategist with 30+ years of hands-on experience in creating powerful, effective and results-oriented material for national and international brands. He is also one of Canada’s pioneers in relationship marketing education. Mark is president of Stratégies Marketing Direct, a relationship marketing agency focused on creating powerful, relevant B2Me marketing campaigns. Best-in-class principles for high-impact direct mail and integrated cross-media creative. KEY CONTENT • How direct mail and cross-media campaigns build the brand while they produce results • Inspiring examples from around the world • Most effective creative DM formats • Best practices in DM and cross-media creative (copy and design) • Can you do that? Creativity and DM: just how far can you go?

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Page 1: Direct Mail & Cross-Media Creative

#DMcreative101

Page 2: Direct Mail & Cross-Media Creative

ü Everyone is muted

üAudio test

üFor best results use a headphone connected to your computer

üCopy of presentation will be sent to all attendees

#DMcreative101

HOUSEKEEPING

Page 3: Direct Mail & Cross-Media Creative

#DMcreative101

QUESTION PERIOD AT END OF WEBINARQ&A

Please type your question in the

questions panel.

Twitter hashtag: #DMcreative101

or

Page 4: Direct Mail & Cross-Media Creative

#DMcreative101

THANKS TO OUR

TITLE SPONSORS

Page 5: Direct Mail & Cross-Media Creative

#DMcreative

GUEST SPEAKERMARK MORINPRESIDENTSTRATEGIES RELATIONSHIP MARKETING

Twitter: mark_morinBlog: strategies.ca/B2Me

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creativeDM & CROSS-MEDIA

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45 minutes...IN THE NEXT

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perspective

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event → process

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NEED

LEARN

CHOOSE

PREPARE

USE

DEEPEN

SHARE

DIVERSIFY

journeyTHE CUSTOMER

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awareness

action→

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CHOOSELEARN USENEED

journeyTHE CUSTOMER

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the message

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postcards

1.12% – 2.47%

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selfmailers

1.44% – 3.95%

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START

FINISH!The fact that the consumer had to keep opening to get to the final

foldouts

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2010© Strategies Marketing Direct. All Rights Reserved2010© Strategies Marketing Direct All Rights Reserved

booklets

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packages

1.44% – 3.95%

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dimensionals

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dimensionalsEXTRA

canadapost.ca

Dimensional Addressed Admail™

They try it, then they buy it.Sending samples and promotions in the mail is a powerful marketing tool because it gives consumers what they want – offers that are relevant to them, which they can try in the privacy of their home.

Build awareness of new products and services

The Dimensional Addressed Admail service has the reach to get your sample into the hands of every Canadian household or business on your mailing list. That’s a great start to building awareness.

Encourage trial and response

By targeting the groups most likely to value your offer, you can get high-potential prospects to the trial stage.

Drive intent to purchase

Linking your sample with a coupon, in-store promotion or other response tool, can help you create an intent to purchase – not just generate awareness.

Stand out. Be noticed. Get results.

The Dimensional Addressed Admail service combines the power of direct mail with the impact of product sampling to drive new sales for your business.

Cross-sell to existing customers

Use the Dimensional Addressed Admail service to introduce existing customers to new offers and build brand loyalty .

Target, test and measure

The pinpoint accuracy and timing of the Dimensional Addressed Admail service allows you to test different offers, messaging, creative or response tools to refine your direct marketing program over time.

Improve sampling ROI

With the ability to target your best prospects with the right samples, the audience will be more likely to respond.

87% of consumers respond to mail with samples.*

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A new unique way to get your mail noticedYou already use postal indicia for your Addressed Admail™ and Lettermail™ items, so why not take it to an exciting new level? Take advantage of the free Customized Postal Indicia feature from Canada Post to get your mail noticed, opened and read.

Reinforce your brand Create your own eye-catching indicia that will draw attention to your company brand, products or services, tag lines or logos.

Get your mail noticed right from the envelopeUse Customized Postal Indicia to trigger interest, make your messages stand out and communicate to your audience even before they open the envelope.

Get started today. Visit canadapost.ca/indicia or contact us at [email protected].

Canada Post Customized Postal Indicia

Strengthen customer relationshipsAdd a personal touch with Customized Postal Indicia to ensure that your mail is easily recognizable by your customers, which can help build loyalty and keep your brand top of mind.

Announce special eventsUse Customized Postal Indicia to highlight key messages and special events, such as product launches, special promotions and anniversaries.

0000000

Available in May 2013

Addressed Admail™ and Lettermail™ are trademarks of Canada Post Corporation.

your messages stand out and communicate to your audience even before they open the envelope.

JOHN JONES

MARKETING DEPT

10-123 1/2 MAIN ST NW

MONTREAL QC H3Z 2Y7

FASH

IONIST

A BOUTIQ

UE

35 B

RACO ST

OTTAW

A ON K

2L 1B

6

SPRIN

G SA

LE

0000

000

0000

000

JOHN JONES

MARKETING DEPT

10-123 1/2 MAIN ST NW

MONTREAL QC H3Z 2Y7

DÉCOR MODE MAISONNÉE

8143 BOUL DES ANGES

GATINEAU QC K1A 2L2

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0000000

JOHN JON

ES

MARKETIN

G DEPT

10-123 1

/2 MAIN

ST NW

MONTREAL

QC H3Z

2Y7

ACCÈS MOBILITÉ

942 RUE DU TERROIR

MONTRÉAL QC J7V 8P9

00000000000000

JOHN JONESMARKETING DEPT10-123 1/2 MAIN ST NWMONTREAL QC H3Z 2Y7

MOD.R.N HOME FURNISHINGS583 BANK STOTTAWA ON K1G 4T7

0000000

canadapost.ca/indiciacanadapost.ca/indicia or contact us at or contact us at

Addressed Admail

DÉCOR MODE MAISONNÉE

8143 BOUL DES ANGES

GATINEAU QC K1A 2L2

DÉCOR MODE MAISONNÉE

8143 BOUL DES ANGES

GATINEAU QC K1A 2L2

MOD.R.N HOME FURNISHINGS

0000000

JOHN JONESMARKETING DEPT10-123 1/2 MAIN ST NW

MONTREAL QC H3Z 2Y7

DAISIES FOR EMMA717 ROBIN STOTTAWA ON K1S 4L6

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Customize in three easy steps!

We know your time is valuable, which is why we’ve made Customized Postal Indicia as easy as 1-2-3.

Download the Customized Postal Indicia template at canadapost.ca/indicia.

2 Design your indicia and send it to [email protected] for approval.

3 Print indicia on your mail and deposit it for delivery.

Customize in three easy steps!

A new unique way to get your mail noticedYou already use postal indicia for your Addressed Admail™ and Lettermail™ items, so why not take it to an exciting new level? Take advantage of the free Customized Postal Indicia feature from Canada Post to get your mail noticed, opened and read.

Reinforce your brand Create your own eye-catching indicia that will draw attention to your company brand, products or services, tag lines or logos.

Get your mail noticed right from the envelopeUse Customized Postal Indicia to trigger interest, make your messages stand out and communicate to your audience even before they open the envelope.

Get started today. Visit canadapost.ca/indicia or contact us at [email protected].

Canada Post Customized Postal Indicia

Strengthen customer relationshipsAdd a personal touch with Customized Postal Indicia to ensure that your mail is easily recognizable by your customers, which can help build loyalty and keep your brand top of mind.

Announce special eventsUse Customized Postal Indicia to highlight key messages and special events, such as product launches, special promotions and anniversaries.

0000000

Available in May 2013

Addressed Admail™ and Lettermail™ are trademarks of Canada Post Corporation.

your messages stand out and communicate to your audience even before they open the envelope.

JOHN JONES

MARKETING DEPT

10-123 1/2 MAIN ST NW

MONTREAL QC H3Z 2Y7

FASH

IONIST

A BOUTIQ

UE

35 B

RACO ST

OTTAW

A ON K

2L 1B

6

SPRIN

G SA

LE

0000

000

0000

000

JOHN JONES

MARKETING DEPT

10-123 1/2 MAIN ST NW

MONTREAL QC H3Z 2Y7

DÉCOR MODE MAISONNÉE

8143 BOUL DES ANGES

GATINEAU QC K1A 2L2

0000000

0000000

JOHN JON

ES

MARKETIN

G DEPT

10-123 1

/2 MAIN

ST NW

MONTREAL

QC H3Z

2Y7

ACCÈS MOBILITÉ

942 RUE DU TERROIR

MONTRÉAL QC J7V 8P9

00000000000000

JOHN JONESMARKETING DEPT10-123 1/2 MAIN ST NWMONTREAL QC H3Z 2Y7

MOD.R.N HOME FURNISHINGS583 BANK STOTTAWA ON K1G 4T7

0000000

canadapost.ca/indiciacanadapost.ca/indicia or contact us at or contact us at

Addressed Admail

DÉCOR MODE MAISONNÉE

8143 BOUL DES ANGES

GATINEAU QC K1A 2L2

DÉCOR MODE MAISONNÉE

8143 BOUL DES ANGES

GATINEAU QC K1A 2L2

MOD.R.N HOME FURNISHINGS

0000000

JOHN JONESMARKETING DEPT10-123 1/2 MAIN ST NW

MONTREAL QC H3Z 2Y7

DAISIES FOR EMMA717 ROBIN STOTTAWA ON K1S 4L6

0000000

Customize in three easy steps!

We know your time is valuable, which is why we’ve made Customized Postal Indicia as easy as 1-2-3.

Download the Customized Postal Indicia template at canadapost.ca/indicia.

2 Design your indicia and send it to [email protected] for approval.

3 Print indicia on your mail and deposit it for delivery.

Customize in three easy steps!

indiciaCUSTOM

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YOU HAVE 3 SECONDSSIZE MATTERS

USE THE RIGHT FORMAT FOR THE JOB

DM IS A PERSONAL CONNECTION

formats

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creativity

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1. TELL A STORY2. CREATE RELEVANCE3. BUILD URGENCY4. STIMULATE INTERACTION5. TOUCH THE SENSES6. CALL TO ACTION

six keys

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tell a story

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long ↔ short

copy length

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create relevance

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WIIFM?

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benefits

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help choose

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help choose

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createurgency

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source: slopefillers.com

time ↔ quantity

images courtesy of Liftopia

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stimulateinteraction

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Quartier chance!

GrattezVOUS POURRIEZ

ÉCONOMISER 250 $

+

Vous vivez dans un

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images courtesy of Information Packaging

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Photo courtesy of Creative Marketing Solutions

Photo courtesy of Kyp Plc

QRcodes

Personal URLs

USB keys

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touch the senses

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“Greater emotional processing is facilitated by the PHYSICAL MATERIAL than the virtual.”

physicalTHE IMPACT OF Source: Millward Brown: Case Study Understanding Direct Mail with Neuroscience, 2009

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49

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callto action

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1. TELL A STORY2. CREATE RELEVANCE3. BUILD URGENCY4. STIMULATE INTERACTION5. TOUCH THE SENSES6. CALL TO ACTION

six keys

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#DMcreative101

TIME FOR YOUR QUESTIONS!Q&A

Please type your question in the

questions panel.

Twitter hashtag: #DMcreative101

or

Page 57: Direct Mail & Cross-Media Creative

#DMcreative

THANKS TO OUR

TITLE SPONSORS

Page 58: Direct Mail & Cross-Media Creative

#DMcreative101

Direct Mail & Cross Media StrategyHow to create a high-impact strategy thatdrives results for your clients:

Wed, Jun 5, 2013 12:00 PM - 1:00 PM EDT https://www2.gotomeeting.com/register/778876826

OUR NEXT WEBINAR

Page 59: Direct Mail & Cross-Media Creative