Software-driven Software Builders Digital paradigm to engage with employees

Sanjeev Sisodiya

MARCH 2015

Our business: Building software for our customers

Business

of

software

Software

driven

business

Employees expect a digital work environment.

Engaging the Born Digital

Digital Workplace @ Persistent: An Intranet to Get Work Done Quickly

Persistent Intranet featured by Nielsen Norman Group as a leading example of a task-focused portal, one that is not just designed mobile-first, but also one that can scale down to the essence of what the user needs to get done.

Digital Workplace @ Persistent: An Intranet to Get Work Done Quickly

Mobile-first Intranet designed

for task-focused apps

Digital Workplace @ Persistent: An Intranet to Get Work Done Quickly

To Get Work Done Quickly, we have..

• A mobile-first intranet accessed from anywhere

• Rich enterprise search gives access to anything

• A freelancing portal to get work done from anyone

• Learning platform to build on-job skills anytime

Digital Workplace @ Persistent: An example of an App

Performance Assessments

Made Fun and Collaborative

Gamifying and crowd-sourcing appraisals using eMee

• every employee has a virtual avatar

• personal profile to show off certifications, followers, interest areas

• performance notes and rewards represented as virtual gifts, and used

to decorate the employee’s virtual world

• supports approval workflows & role-based access control

• can include reprimands!

• includes social goals, linking to company and team goals and vision

• integrated with KRA, goals and appraisal system including existing

performance and training management systems

Every employee has a virtual avatar

Persistent

Performance notes and rewards used to decorate the employee’s virtual world

Persistent

Social goals link to company and team goals and vision

Persistent

Showcase certifications or skills in the employee’s virtual world

Persistent

Being digitally inclusive: A simpler, non-fussy UI for the not-so-digital

For the more conservative, a simpler, non-fussy UI is also available!

Mood indicator as a feature to drive proactive employee engagement

Helps the employee get work done quickly. The organization works better.

The crowd-sourced appraisal has enabled the company to abolish

end of year appraisals with around 325,000 CPA (continuous

performance appraisal) entries captured and as a result, over 28,000

person hours per year saved

Attrition has been lower by 300 basis points over 12 months

87% of survey respondents: eMee CPA better than Annual Appraisals

Involve All

Stakeholders

Think Vision:

Build to a

Roadmap

Build

Incrementally

& Iteratively

Focus on User

Experience

Leverage

Disruptive

Technology

Build a Digital

Team

Digital transformation

is a journey, and not

a destination!

The Persistent digital approach to engage with employees

Focusing on the How of Digital, the Why is ObviousExperience | Platforms | Agile

Thank You