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Digital transformation Frank Schwab, January 2017 German banking industry

Digital transformation of the German banking industry, January 2017, english

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Page 1: Digital transformation of the German banking industry, January 2017, english

Digital transformation

Frank Schwab, January 2017

German banking industry

Page 2: Digital transformation of the German banking industry, January 2017, english

Year 2000

Page 3: Digital transformation of the German banking industry, January 2017, english

2002 2015

ING*DiBa benefits from 1st digital wave

Customers

1.8 millions

8.5 millionsProfits

-4 millions EUR

1,115 millions EUREmployees

914

3.749

FrankSchwabSpeaks.com Source: annual reports ING*DiBa

Page 4: Digital transformation of the German banking industry, January 2017, english

ING*DiBa – 10x business volume

2002 2015

Deposits in billion EUR

19.2

121.1

Loans in billion EUR

4.6

98.0

2002 2015FrankSchwabSpeaks.com Source: annual reports ING*DiBa

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PayPal 2x Deutsche BankMarket cap, Nov 2016 [in billion EUR]

17

Deutsche Bank

44

PayPal

Deutsche Bank PayPal

Customers 25,000,000 169,000,000

APIs 0 > 25

Employees 100,000 8,000

Page 9: Digital transformation of the German banking industry, January 2017, english

1st Welle

Page 10: Digital transformation of the German banking industry, January 2017, english

But

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No

Business model

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2017

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IBM Mainframe

Sun Server

Intel blade

Thin clients

Fat clients

AIX Server Server Farm

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Investmentneeds

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No interest rate business

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Profits

Page 20: Digital transformation of the German banking industry, January 2017, english

RolandBergerFinTech Study,March2016

Page 21: Digital transformation of the German banking industry, January 2017, english

Alipay

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2015

289millionsmobileuser/month

8.5millionsmerchants

52 ordersperuserperyear

24,000employees

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> 400 FinTechs

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Crowd

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1 million EUR in 9 minutes and 23 seconds

Page 27: Digital transformation of the German banking industry, January 2017, english

Fidor: Facebook Like Interest Rate

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Peer to peer

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Crypto

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642 currencies

703 exchanges

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10 %-8

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Blockchain

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Blockchain

time

Public register

Transaction blocks

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Smart ContractsPublic register Transaction block with

conditions

Condition

Example

Shares: dividend payment

Page 41: Digital transformation of the German banking industry, January 2017, english

Smart Contracts – Example car finance

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Page 43: Digital transformation of the German banking industry, January 2017, english

AI^

Page 44: Digital transformation of the German banking industry, January 2017, english

Amelia, Source: IPSoft

IT Service Desk Agent

SEB Bank

3 weeks

700 employees

4,000 calls

Page 45: Digital transformation of the German banking industry, January 2017, english

Roboadvisory

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Page 49: Digital transformation of the German banking industry, January 2017, english

Over rated

Gartner Hype Cycle

Page 50: Digital transformation of the German banking industry, January 2017, english
Page 51: Digital transformation of the German banking industry, January 2017, english

Over rated

Under rated

Gartner Hype Cycle

Page 52: Digital transformation of the German banking industry, January 2017, english

Mobile

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Proceses

100% STP

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< 60 seconds

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Cloud

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API

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Plattform

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All just hype?

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36

Page 74: Digital transformation of the German banking industry, January 2017, english

BPO; 396 Insurance; 1.515

FinHCIT; 2.087

FinMgmtSol; 4.173

IB / Wealth; 4.702

Banking/Lending; 9.296

Payments/Ecommerce; 13.543

36 billions USD in FinTech investments in 2016

[in million USD]

1.525 transactions

337

432

293

186

14110531

FrankSchwabSpeaks.com Source: Financial Technology Partners

Page 75: Digital transformation of the German banking industry, January 2017, english

D.A.CH FinTech scene overtook the UK - with over $1,3B investments (VC + venture debt) in 2015

2.50%

13.9%

150%

Bank

ing%

9.40%20% 0,7% 5.5%2%

Lend

ing%

358% 1% 0.5%

10% 20% 14.20% 5% 230%

49.8% 0.5%

Insurance%

1% 3.5% 7%

Investmen

t%

5.5% 10% 0.27% 2% 4%

0.6% 1.6%Blockchain%/%Other%

*%Source:%%TechFluence%

Paym

ent%

150%

Chart shows funding in € mn. Estimates based on disclosed deals only- no liability for errors.

Page 76: Digital transformation of the German banking industry, January 2017, english

Customer

paymentsSecurities

Loans

Deposits

Page 77: Digital transformation of the German banking industry, January 2017, english

PayPal further develops its business step by step

2000 2006 2010 2015

Online payments

P2P

Account

CardsLoans

POSCash

FrankSchwabSpeaks.com Source: annual reports PayPal

Page 78: Digital transformation of the German banking industry, January 2017, english

IT defines retail banking of the future

= new KPIs

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IT costs per user per year in USD200

Tier 1/2 Bank eBay

7,4

Facebook

3,8

Google

3,4

FinTech

10

FrankSchwabSpeaks.com Source: annual reports

Page 80: Digital transformation of the German banking industry, January 2017, english

Customer acquisition costs in EUR50 - 200

Traditional banks FinTech

5 - 25

Page 81: Digital transformation of the German banking industry, January 2017, english

What do German banks

do?

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CommerzbankStartup-Garage

Comdirect

Venture Capital

CommerzVentures

Main Incubator

Commerzbank

Page 84: Digital transformation of the German banking industry, January 2017, english

UniCredit / HVB

45 millions EUR invested in 2016

Page 85: Digital transformation of the German banking industry, January 2017, english

DZ Bank / German union banks: Hackathon, March 2016

Source: https://twitter.com/dzbank/status/705424223838146560/photo/1?ref_src=twsrc%5Etfw

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Quo vadis?

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2030

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Loans

Assets

Payments

Banking Services

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R I P

Page 92: Digital transformation of the German banking industry, January 2017, english

New banking products build on new technologies

Crowd P2P Crypto

Cloud API

^

AI MobileBlockchain Plattform

FrankSchwabSpeaks.com

Page 93: Digital transformation of the German banking industry, January 2017, english

Diffusion of innovation

Longer than we think

Fasterthan we

think

time

diffusion

Page 94: Digital transformation of the German banking industry, January 2017, english

Banking disruptedNew

Traditional

Ban

king

Ser

vice

NewTechnologyLegacy

Niche

Financial infrastructure provider

ErSuccessfuldisruptors

FrankSchwabSpeaks.com

Page 95: Digital transformation of the German banking industry, January 2017, english

German retail banking 2030

2015 2030

Saving banksPrivate banks Union banks FinTechs Non Banks

FrankSchwabSpeaks.com