Cutting edge strategies to lead successfully mobility’s projects

Cutting-Edge Strategies to lead successfully Mobility’s projects . Agustín Argelich © 2013 All rights reserved. [email protected] Tel. +34 93 415 12 35 - 1 -

Member of

Cutting-Edge Strategies to

lead successfully Mobility’s

projects

Independent Information & Communications Technologies and Management Consultants

London, February 18th 2.013

Foto Estrategia

Building the future

mailto:[email protected]


Member of

Which is the challenge we are facing?

Which strategies (best leadership practices) can

we apply?



Member of Mobility is the “fall of the wall” in enterprise communications

No more borders, no more geographical

limits in your network

Voice, data, video and control signals.

Wireless high capacity data networks

High capacity network ports are available everywhere



Member of Work on a network

Rigid organizations have no future in a changing world.

Learning organization

Multinational and multidisciplinary teams



Member of

Tri-dimensional and polyhedric reality.

Work on a project basis



Member of

Be efficient, my friend

A person, machine, or organization that is efficient does a job well and successfully, without wasting time or energy.

Collins Cobuild Essential English Dictionary

How can efficient processes be implemented?

Which strategies can we apply?



Member of The party is over

The ancient regime is disappearing



Member of

Which are the other factors that drive the current

situation? Technological evolution – The

IP world

Economic Crisis is only one factor

Social and demographic changes



Member of Demographic considerations

They have always been living with what we (adults) call “new

technologies.”

Probably, it is the first time in human

history that new generations, our teenagers, are

more innovative and dynamic than

enterprises.

Many directors ask their kids about IT.



Member of History lessons learned

Don’t ignore the nature of things.

Use the right technology.

The Polish Pomorska Cavalry, ignoring the nature of our tanks, had charged them with swords and lances and had suffered tremendous losses.

General Heinz Guderian, commander of the 19th Corps.



Member of Objective - Retos

UC2: Unified Communications and Collaboration

Use the right tool

What are the right tools?

Social networks

Use the right technology

IP Telecom networks

Mobility



Member of

Innovation is a new way of doing

something.

The innovation dilemma

Evolution versus Revolution

Taking risks is inevitable.



Member of

Barriers to overcome

Why it is so complex to innovate in any

consolidated organization?



Member of Why is so difficult to

implement any change?



Member of



Member of Why is so difficult to

implement any change?

“Humans only change when we really admit

the consequences of not doing it”

It’s more comfortable to do nothing



Member of

Our mind is tremendously powerful

Discouragement can lead to a collapse.

Positive thoughts create a physical state much better

than negative ones.

Dr. Alonso announced: “Neurons regenerate”



Member of

Communications GAP

IT Departments and End Users use different frequencies.

Human communications are not easy

Tune in. Adapt your language



Member of

1. DNA 2. By strategy 3. Special

circumstances or situation

You can learn how to determine why your interlocutor is an impossible person.



Member of

1. Builders 2. Destroyers 3. Vegetables

Indentify all the players.

1. Winners 2. Loosers 3. Followers

1. Make things happen 2. Wonder what has happened 3. Watch things happen

Any person involved is important for the success of the project.



Member of

Identify all the players & their roles

Decision Makers

Influencers

Approvers

Advisors

Information Providers

Value Orientation

Value Orientation

Value Orientation

Value Orientation

Value Orientation

Enemy?

Who is an

enemy or friend?

Neutral?

Friend?

Enemy?

Friend?

The

Project…!

Value driver of the competition?



Member of

You not only can, you must, choose your attitude

Aptitudes and

Attitudes

Leadership helps others to choose the right attitude



Member of

Best practices in Innovation Leadership

How lead the transformation process to

a networked organization ?



Member of Authoritas versus Potestas

Use soft power. Leadership is

an art.

Hard power

must be the last option.



Member of

Do you have enough

authority?

The winner has won

before the battle begins



Member of

Empathize

Try to understand their position(s)



Member of Disciplined Collaboration

Undisciplined Collaboration

Disciplined Collaboration

Centralized Autonomy

(silos)

Performance from decentralized work

Performance

from

collaboration

Low

Low

High

High



Member of How do you feel?

Aligned or alienated

Leadership is to help others understand

why it is clever to be aligned with project

objectives



Member of

Saber elegir los socios adecuados

Contratos de sumisión o acuerdos Ganar / Ganar

Encourage your team to be proactive.

First habit of efficient people.



Member of Desire to excel

Promote the right attitudes



Member of

Quality Assurance



Member of

Best practices in project management

Avoid any conflict of interest between

project management and systems integrators

Internationals and Independent

consultants should join the project

management team focusing their

collaboration on quality assurance

task

Requirements

Fees

Investments

Design and Quality assurance

ConsultantsEngineers

Project management

Systems integrators

VendorsBuilders

Contractors

OwnerSponsor

Promoter



Member of

Bad practices in project

management

Quality assurance

not guaranteed

Requirements

Fees

Investments

ConsultantsEngineers

Project management

Systems integrators

VendorsBuilders

Contractors

OwnerSponsor

Promoter



Member of

Complete Network Life Services

Ongoing Management

Operational Expenses Mngt.

Implementation Procurement

Design

Needs Analysis

We align our services with the life cycle of the networks.

5 steps methodology to guarantee successful

projects

We are always

helping you.



Member of Test, Test, Test.

Lab test

Field test

All project team including end users must be

involved in all the quality assurance process



Member of

IT department relations with end users are difficult worldwide.

IT department must change

No end user will change

Improve your internal marketing



Member of

Don’t think they are stupid.

Don’t forget who is your client/ end

user



Member of Improve your communications skills.

•Technicians have to improve their communication skills. •Be careful with e-mail. •Building human relations takes time. •Networking. •Interdependence.



Member of

Use the right Communication Media

Source: Phil Edholm (Avaya Inc.) Concepts for the future of real time collaboration. STC Conference Orlando October 2.011



Member of Video age

12%

35%53%

Kinesthetic

Audio

Visual

You CANNOT renounce your most important communication channel.

Persuasion channels

Human communications are not easy.

High-capacity IP networks allow video transmission.

“The world runs through visual communication.”

John Chambers, CISCO CEO, Barcelona Mobile Global Congress, February 2008



Member of

MODEL DEFINITION

Introduction

Source: Phil Edholm (Avaya Inc.) Concepts for the future of real time collaboration. STC Conference Orlando October 2.011



Member of Listen

Try to understand before being understood



Member of Ask Ask about their needs

and expectations.

How can you and the new technologies help

them?

Right design. Simple user interface.

How can I help you ?



Member of Spend your time with the workforce.



Member of

Be always available to:

Answer any question Provide support Explain good and bad news



Member of Who is your sponsor?

BOD might be compromised in any business transformation process.

Invite directors to attend project meetings and training sessions.



Member of Who is your sponsor?

Promote the right attitudes



Member of

Sell the project to your organization and they will

change themselves



Member of Internal Marketing Selling the project

• All the organization (staff) must be involved in an

innovation process beginning with directors.

• Directors also need education and training.

• All persons are influential. Peer marketing

• Make sure the other decision-makers are on board

• Client/end-user marketing

• “Win” the clients

• Technical marketing.

• Address concerns. Where is the pain?



Member of Client & End-user Marketing

• Engage users from the start

• Create an advisory panel

• Set expectations

• Update frequently

• Ask for input

• Hold discussions

• Solicit concerns



Member of

Networking – Interdependence

If you are interdependent, you are efficient.

(Stephen Covey)

Business is networking.

Live is networking.

Live is networking, a network

of personal and business

relationships and contacts that

provide great fluidity and

efficiency through advanced

electronic networking.



Member of The User’s Terminal The type of terminal shows personal status.

Be careful with envy.



Member of Meetings

•Prepare the agenda. •Write the minutes. •Large meetings are dangerous. •Prepare the key meetings in advance with one-to-one contacts.



Member of Ski Slalom Strategy

Turn before you arrive at the gate.

Solve the problems before they arrive, in advance.



Member of Training is key

Project Manager must lead the training process



Member of Training needs budget and time.

How many times is there not

enough budget for training?

How many vendors

do you know who say our products are user-friendly and

training isn’t necessary?



Member of

DO NOT finish with training

Begin with training, education an

internal selling

Training is an on-going process,

running in parallel with project

implementation

It’s not only about teaching how to use a new

gadget, it’s about convincing the customer

of the advantages and reasons why they

have to use it.



Member of

It’s not only about teaching how to

use a new gadget it’s about

convincing them of the advantages

and reasons why they have to use

it.



Member of

Personalize the training

Small groups. Specific training for each type of users. Train trainers who train end users.

Regular re-training



Member of Is e-learning an option?

Important Hard $ savings • Travel expenses.

• Time traveling • Balance between professional and personal live



Member of

Applying the correct project

methodology, training is never a

problem, flows easy because new

tools and processes will help the

workforce to be more efficient



Member of Inauguration

Celebrate

the success



Member of Inauguration

Directors must

launch the new era


http://bztv.typepad.com/.shared/image.html?/photos/uncategorized/1961__127__the_inauguration_of_john_fitz.jpg


Member of

There is no finish

line

Always be running



Member of

The circle of

life



Member of The cycle of life

Question

Think

Look for

Design

Compare

Made a Decision

Act Analyze results

Adjust

Begin again.



Member of

Excellent organizations don’t believe in excellence – only in constant improvement and constant change" Tom Peters



Member of

A 19-year successful project

Mercabarna IP Campus Network

800 businesses in 90 hectares

One of the most important international distribution centers for fresh

products

Without a doubt, the success of Mercabarna is also due to its continuous investment in

telecommunications, making it a state-of-the-art industrial estate with regard to technology.

Main figures

• 1 GB Internet connection

• 120 Wi-Fi antennas

• 450 business data connections at 100 and 1,000 MB

• 350 VLANS

• 2,200 fixed telephony extensions

• Pool of 1,100 cellular phones integrated into the fixed telephone network

• 160 IP video cameras

Home of the fruit and vegetable, fish and flower wholesale markets as well as the abattoir.

Supplies over 10 million people directly.

Mercabarna Telecom Network is a reference worldwide.

MB telecom network is not only a state-of-the-art, IP converged network (voice, data, video, and control) in a large private campus with multi-business users, it is also significant for its financial and ongoing management models.

19 years of permanent improvement and evolution, always open to cooperate with all the players.



Member of

Top Ten Best practices in

innovation processes leadership

Involve all members of the organization in the any innovation process at early stages. Influencers must be the first on board

Sell the project.

Listen. Ask about problems. Spend time with them. Do their work. Learn about their pain.

Do a simple and good design. Design phase is very important.

Solve problems, build agreements always before these issues arrive to a meeting. Be careful with large meetings.

Prioritize one to one contacts. Be careful with e-mail. Call them. Better video call them. Improve your communications skills. Wine helps.

Test, Test, Test. Lab test. Field test. Pilot test. Quality assurance

Begin with training and education. Training is an on-going process.

Fine tuning. Take care of the details.

Hot line. They always need to find support.

After the completion of a new project, celebrate you get the goal, take a short rest and begin again.



Member of The future of IT

Leadership

Technology Strategy

The IT manager has to lead the transformation

process to an intelligent organization

Business Engineering



Member of

The Human Factor

Cutting-Edge

Strategies to lead

successfully

Mobility’s projects

=



Member of

Building a team

Become a Leader



Member of

Always go forward and never turn

back …. Fr. Junipero Serra , Catalan

Franciscan monk, founder of California

Photo: US Capitol



Member of

Let’s know your opinion, comment or suggestion



Member of

The Key of Success

People are the key



Member of

As Gaudi imagined Barcelona’s new

cathedral, …

… imagine your own future.

The power of imagination

See you next week in

Barcelona Mobile World Congress



Member of

Let us create wealth together.

Shaping the future …

… by improving your networks and

communications, you will …

Improve your life.

Improve your society.

Improve your business.



Member of Agustín Argelich

Telecom Engineer (12/1986) www.salle.url.edu

European Engineer (no. 12,868 ES) www.feani.org

Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee www.stcconsultants.org

Founder. Director. Principal Consultant. ARGELICH INGENIEROS. Independent Telecom Consultancy and Engineering Company

Member of COITT www.coitt.es

Member of IEEE www.ieee.org

Member of Cercle del Coneixament www.cperc.net

Founded the Company in 1992

20 years in telecom project management

Previous professional experience:

Barcelona '92 Olympic Organizing Committee (04/1990 to 10/1992). Technology Director IX Paralympic Games Barcelona '92. Telecom Controller during Olympic Games.

Ascó Nuclear Power Plant (03/1988 to 03/1990). Telecom Manager

Spanish Air Force. USA and Spanish Common Air Base in Saragossa (03/1987 to 02/1988). Lieutenant


http://www.salle.url.edu/







http://www.feani.org/





http://www.stcconsultants.org/





http://www.coitt.es/





http://www.ieee.org/





http://www.cperc.net/






Member of Argelich Networks

Argelich is an independent engineering company and

consultancy in telecommunications and high-

technology systems.

Life is networking

It specializes in the design and

technical as well as financial

management of large corporate

voice, data and video networks.

More than 25 years of experience

in developing innovative

projects.

International experience

Member of the Society of Telecommunications Consultants



Member of Independent Consultancy

Services • Feasibility studies.

• Negotiate agreements between end user and the Facility Manager.

• Look for international funds.

• Design and re-design financial models.

• Prepare technical specifications. Network design. Write request for proposal

• Select systems integrators. Public tender process. Propose and negotiate contracts.

• Project management of implementation phase. Acceptance test.

• Select network manager. Public tender process. Propose and negotiate contracts.

• Select carriers. Fixed and wireless (mobile).

• Ongoing network management supervision.

• Propose new investments and projects. Discuss with carriers and network manager.



Member of

Contact Data

Rambla de Catalunya, 112

08008 Barcelona, Spain

Tel. + 34 93 415 12 35

Fax + 34 93 217 42 98

E-mail: [email protected]

www.argelich.com


http://www.argelich.com/



