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Customer Service: Going the Extra Mile Santhanaram Jayaram

Customer Service: Going the Extra Mile

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When it comes to enhancing the customer service experience, we could consider the 10 Gems of Going the Extra Mile for Service, this presentation is an illustration of the 10 Gems.

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Page 1: Customer Service: Going the Extra Mile

Customer Service:Going the Extra Mile

Santhanaram Jayaram

Page 2: Customer Service: Going the Extra Mile

Look Good, Feel Great

Page 3: Customer Service: Going the Extra Mile

Notice your Customers

Page 4: Customer Service: Going the Extra Mile

Smile from the Heart

Page 5: Customer Service: Going the Extra Mile

Greet, Smile & Thank

Page 6: Customer Service: Going the Extra Mile

Give Customer Full Attention

Page 7: Customer Service: Going the Extra Mile

Know Your Product

Page 8: Customer Service: Going the Extra Mile

Provide Alternatives

Page 9: Customer Service: Going the Extra Mile

Choice of Words:Change Negative to

Positive

Page 10: Customer Service: Going the Extra Mile

Handling Challenging Individuals: C.L.A.P

Page 11: Customer Service: Going the Extra Mile

Thank Customer

Page 12: Customer Service: Going the Extra Mile

Visit : About.me/Santhanaram.Jayaram

Santhanaram Jayaram2be3consultancy.com