Culture Follows Structure - DSM Agile

C U LFOLLOWS

T U R E

S T R U C T U R E

#dsmagile @jasonlittle


LET’S START


ARE YOU READY?


SAY IT WITH ME:


B E M O R E A G I L E ! B E M O R E A G I L E ! B E M O R E A G I L E ! B E M O R E A G I L E ! B E M O R E A G I L E ! B E M O R E A G I L E ! B E M O R E A G I L E ! B E M O R E A G I L E ! B E M O R E A G I L E !

#dsmagile @jasonlittle#dsmagile @jasonlittle

BE MORE AGILE!!!

CHANGE YOUR MINDSET!!! YOU CAN’T DO AGILE, YOU

MUST BE AGILE!!!

AGILE IS ABOUT CULTURE!!!


“There are only 3 types of people in this world…”

those who do agile

those who be agile

those who think SAFe is a good idea



“There are only 3 types of people in this world…”

those who do agile

those who be agile

those who think SAFe is a good idea


MOVERS

MOVABLES

IMMOVABLES


MOVERS


MOVABLES



IMMOVABLES


THERE WILL BE NO AGILE, BOY. I SHALL ENJOY WATCHING YOU QUIT.

#dsmagile @jasonlittleW

HAT

AG

ILE

MEA

NS

TO M

E

TIME

MOVERS MOVABLES IMMOVABLES


TEAM

TEAMTEAM

TEAM

Organizational Boundary



Fighting specialization with more specialization

HR Change AgileAgile Pilot Team

Organizational Debt


Without deviations from the norm, progress isn’t possible.

Frank Zappa



official hierarchy informal hierarchy


Organizational Development 101

Verticaland

horizontalboundaries

IT BUSINESS


DEV

QA

PM

BA

Agile Pilot Team ‘agile stuff’ gets

added, organizational debt

and ‘old’ policies are kept in place

MGR

MGR

MGR

MGR

Exec

Exec

Exec


“structures are processes, systems, policies, and any visible, or invisible thing that influences behaviour”

-‐ some weirdo from Canada, eh?

#dsmagile @jasonlittleBarriers to Agility

0

15

30

45

60

2006 2007 2008 2010 2011 2012 2013 2014

Lack of Management SupportLack of SkillGeneral Resistance to ChangeFailure to Change Culture


but what can I do?



Start with a conversation about what matters


7s

McKinsey 7S Change Model

A change in one area creates a ripple effect in

all other areas.

Stolen from…um, influenced by Jay Galbraith in 1982


glabraith star

Galbraith Star Model

Created in the 1960’s after observing a

process change that didn’t work because the reward system was not aligned with the new

process.

http://www.jaygalbraith.com/services/star-model


People with skills to:

talk to customers sell stuff market stuff build stuff keep people happy

A clean break no pilot teams

no ‘value stream’ no titles/departments/guilds

A new organization within the organization built from the ground up designed to serve your customers



Put the Agile stick down…start coaching.

structure

policies

people

Who has the authority to change structure?Why would they want to do it?LISTEN to THEIR needs.Which structures conflict with each other?

Are these policies a problem, or is it your perception?Who is affected by policy changes?

Who are the “right” people to get on the bus?How should hiring practices change?What skill development is needed?


Visualize Your Change or Transformation

structure

policies

people

change now change later

Ripple effects and conflicts

What is affected?


Lean Change Management

A book that will help you experiment

your way through change.

The right way is the way that makes the most sense in your context.

leanchange.org

Business

Culture Follows Structure - DSM Agile