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Creating Business Value Social Business Strategies P6 Framework

Creating Business Value Using Social Media

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Ideas on how to create multiple types of business value using social media, and what types of social projects are suitable to create what types of business value.

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Page 1: Creating Business Value Using Social Media

Creating Business Value

Social Business Strategies

P6 Framework

Page 2: Creating Business Value Using Social Media

StrategicProfitable

StrategicNot

Profitable

Not StrategicProfitable

Not StrategicNot

Profitable

Types of ValueP6 Framework

Page 3: Creating Business Value Using Social Media

Flagship Future

Fill-gap Free

Types of productsP6 Framework

Page 4: Creating Business Value Using Social Media

FlagshipExamples:

Lego ToysGodrej’s Interio

Suitable Project: Configuration

P6 Framework

Page 5: Creating Business Value Using Social Media

Fill-gapExamples:

iPAD appsDeitY apps

P6 Framework

Suitable Project: Co-creation

Page 6: Creating Business Value Using Social Media

FutureExamples:Airbus “Fly Your Ideas”BMW’s Future Mobility

P6 Framework

Suitable Project: Idea Contests

Page 7: Creating Business Value Using Social Media

Free

Examples:• Garnier’s Super Human Light

• Hall’s Breathe the Change

P6 Framework

Suitable Project: Movement

Page 8: Creating Business Value Using Social Media

Wisdom of crowds

P6 Framework

Page 9: Creating Business Value Using Social Media

Innovate

•Idea Contest•Developer Challenge

Market•Brand Promotions•Campaigns

Two purposes...

P6 Framework

Page 10: Creating Business Value Using Social Media

Innovation Example

P6 Framework

Hippo’s use of Twitter to find availability of its product in retail stores

Page 11: Creating Business Value Using Social Media

“By 2015 more than 75% of leads will be sourced through inbound channels like Social Media”

Social Media Reach

P6 Framework

Page 12: Creating Business Value Using Social Media

Marketing Example

P6 Framework

Brand Logist’s #spreadingchi promotion campaign

Page 13: Creating Business Value Using Social Media

Your ‘hot’ project ideas

Internal Priorities

External Priorities

Co-creationHot Spots

P6 Framework

Page 14: Creating Business Value Using Social Media

Starbucks’ BetaCup

P6 Framework

Page 15: Creating Business Value Using Social Media

External priorities

P6 Framework

Page 16: Creating Business Value Using Social Media

P6 Framework

Page 17: Creating Business Value Using Social Media

P6 Framework

Page 18: Creating Business Value Using Social Media

P6 Framework

Page 19: Creating Business Value Using Social Media

The key lies in

P6 Framework

Page 20: Creating Business Value Using Social Media

Paid Listening

P6 Framework

Page 21: Creating Business Value Using Social Media

Free Listening

P6 Framework

Page 22: Creating Business Value Using Social Media

Search Listening

P6 Framework

Page 23: Creating Business Value Using Social Media

P6 Framework

Presented at CII Workshops at Ernakulam & Trivandrum (July 11-12, 2013) by

Sankar, Managing Partner, Younomy

Reach: [email protected] Mobile: +919790276206www.younomy.com

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