27
Navigating the Future of Marketing Jonathan MacDonald

Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

Embed Size (px)

DESCRIPTION

All companies are now social, all traditional is now digital, and all digital is now mobile. This is the starting thought of Jonathan’s keynote session during the DM Summit. Discover the most important developments and trends in online (direct) marketing together with Jonathan. What is the one thing you should keep in mind in 2013 when setting up your campaigns? And where do your future challenges lie?

Citation preview

Page 1: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

Navigating the Future of Marketing Jonathan MacDonald

Page 2: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

@jmacdonald

Page 3: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing
Page 4: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 5: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 6: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

the world is digital

every media is social

all technology is mobile

Page 7: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 8: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/6. brands are shaped in public

Page 9: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

2/6. mobile is the predominant connectivity

4.2b mobile handsets in use by 3.7b people 56% of Kenyan bank accounts are mobile-only

100% of Estonia parking is bought on mobile 50% of South Koreans use mobiles as credit cards

75% of Helsinki travel tickets are bought on mobile 80%+ Haiti relief contributions via mobile

Page 10: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

3/6. randomness of consumer loyalty

Page 11: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

4/6. lower accuracy of predictions

Page 12: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

5/6. diverse and changeable segmentation

Page 13: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

6/6. consumer expectation of real-time everything

Page 14: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 15: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/3. acceptance of external opinion, outside of control

Page 16: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

2/3. compatibility across any machine & screen

Page 17: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

3/3. agility in prediction & operation

Page 18: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 19: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

social capitalism: marketing in a socially acceptable way

Page 20: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1 thought

6 high-level observations

3 high-level requirements

1 core marketing challenge

5 core action steps

Page 21: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

Page 22: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

2/5. assess levels of trust you truly have, not just based on sales figures

Page 23: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

2/5. assess levels of trust you truly have, not just based on sales figures

3/5. identify armies of fans who love what you do, regardless of influence

Page 24: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

2/5. assess levels of trust you truly have, not just based on sales figures

3/5. identify armies of fans who love what you do, regardless of influence

4/5. facilitate and reward fans as a primary activity, not just in campaign

Page 25: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

1/5. determine what the zeitgeist demands, regardless of what you provide

2/5. assess levels of trust you truly have, not just based on sales figures

3/5. identify armies of fans who love what you do, regardless of influence

4/5. facilitate and reward fans as a primary activity, not just in campaign

5/5. fuel all activity plans by these 4 components, always

Page 26: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

“the  best  way  to  predict  the  f2t2re  is  to  create  it”  

 Abraham Lincoln

Page 27: Copernica DM Summit 2012: Jonathan MacDonald - Navigating the future of marketing

thank you [email protected]