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…what does it mean for you? c Fandango Group 2008 Using Web 2.0 power for small tourism agencies

Content Convergence 2008

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Using Web 2.0 power for small tourism agencies

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Page 1: Content Convergence 2008

…what does it mean for you?

c Fandango Group 2008

Using Web 2.0 power for small tourism agencies

Page 2: Content Convergence 2008

Introduction

Who?

What?

Group intros

©Fandango Group 2008

Page 3: Content Convergence 2008

Who are we?

Linda Francis, F a nda ng o G roup

Rogier Gruys, Canadian Tourism Commission

©Fandango Group 2008

Page 4: Content Convergence 2008

What are we going to do?

Linda to start Get you thinking…

Rogier next Real world examples

Cozy round table chat Brainstorm ideas Start, stop and continue

©Fandango Group 2008

Page 5: Content Convergence 2008

Group Intros?

Your Name

Your organization

What you’d like to get out of this session

©Fandango Group 2008

Page 6: Content Convergence 2008

What is Web 2.0?

What do you think it is?

©Fandango Group 2008

Page 7: Content Convergence 2008

Some ideas of Web 2.0

Source: http://www.oreilly.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html

Page 8: Content Convergence 2008

What do I think of Web 2.0?

Human nature

New ways…same stuff

Faster

Global

©Fandango Group 2008

Page 9: Content Convergence 2008

Keys for Tourism

Nice shoes

©Fandango Group 2008

Good hair

Page 10: Content Convergence 2008

Become a destination“Maven”

“The Tipping Point” by Malcom Gladwell

People always: Look for them

Come back

Trust

Decisions

©Fandango Group 2008

Page 11: Content Convergence 2008

Times…they are the same

First Nation – witnesses

Foreign Correspondents

Free Masons

©Fandango Group 2008

Page 12: Content Convergence 2008

Get yourself a CMS!

“Software as a Service” Take ownership $ on IA $ on flexible navigation $ on words and pictures Who is your market?

©Fandango Group 2008

Page 13: Content Convergence 2008

Watch for…

Very structured content Tagging

User-driven

©Fandango Group 2008

Page 14: Content Convergence 2008

Use free research sources

http://www.cmsmatrix.org/

©Fandango Group 2008

Page 15: Content Convergence 2008

Find free/useful content

Weather Feeds

Border crossing web cam

Blogs

RSS feeds

Others?

©Fandango Group 2008

Page 16: Content Convergence 2008

Times they are a changin’

Trust Opportunity as Tourism Agency Inspire, incite “bring it all together” Easy Your experiences?

©Fandango Group 2008

Page 17: Content Convergence 2008

HelloBC.com

Check out the links…

©Fandango Group 2008

Page 18: Content Convergence 2008

HelloBC.com Check out the internal links… Who’s photo?

©Fandango Group 2008

Page 19: Content Convergence 2008

Web channels

“…our expertise is creativity, and our emphasis is on enhancing and furthering our primary role and ability as a content creator and provider. We provide content on the platform and in the form that best suits our audience.”

– Robert Rabinovitch, President/CEO CBC/Radio-Canada

©Fandango Group 2008

Page 20: Content Convergence 2008

Web channels

RSS feeds You Tube Podcasts

“…our expertise is creativity, and our emphasis is on enhancing and furthering our primary role and ability as a content creator and provider. We provide content on the platform and in the form that best suits our audience.” – Robert Rabinovitch, President/CEO CBC/Radio-Canada

©Fandango Group 2008

Page 21: Content Convergence 2008

Your extended family

Tourism orgs above/below

Cooperate

Feed up and receive down

CTC – Google Appliance

Share applications

©Fandango Group 2008

Page 22: Content Convergence 2008

The Beginning

©Fandango Group 2008

Page 23: Content Convergence 2008

Lastly…

Questions?

©Fandango Group 2008