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A presentation I delivered in Sharjah, UAE at the Albatha Learning Fair on January 21, 2012. Rahila Narejo.
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¡ NarejoHR, § Established 2002
§ Service Offerings
¡ Rahila Narejo § Chief Executive & Lead HR Consultant, NarejoHR (Pvt.) Ltd. § Psychobiologist, Univ. California, Los Angeles § Psychometrician, British Psychological Society § Certified Balanced Scorecard Professional, Palladium Group
§ Columnist, Workplace Sanity
Learning | Consulting | Assessment
ASK
SOLUTION PROBLEM
TELL
*
COACHING COUNSELLING
DIRECTING
-5-
Or do I need to lead them?
Do I need to manage this
person?
Perhaps I should coach
them?
Too confusing … I will just tell them what to
do, or just do it myself!
-6-
1 I am overworked
4 I will do the work myself – it will be quicker /
less hassle
5
I am now even more overworked
2 I need to delegate /
say no
3 I don’t have the time to teach someone else
Stop Directing, Start Coaching.
-8-
9 What we do and achieve is driven by how we think....
1. Connection Machine 2. No two are alike 3. Hardwires everything 4. Hardwiring drives
automatic perception 5. Difficult to deconstruct
wiring 6. Easy to create new
wiring
1. Let them do all the thinking
2. Focus on solutions
3. Listen for potential
“To tell denies or negates another’s
intelligence. To ask honours it.”
“Listening for potential is a choice in every moment.
By choosing to listen to people as successful, competent, and able to resolve their own dilemmas, guess
what’s likely to happen?
They often solve their own dilemmas...”
“One cannot teach a man anything.
One can only enable him to learn from within
himself.”