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With ClientConnect from TundraLogic, you\'ll never let have to let another client slip away. By taking advantage of our automated call out service you can control how and when you connect with your customers.
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ClientConnectConnecting with your clients
Don’t just talk a good game, have a great game plan
CLIENTCONNECT CONNECTS!
Connecting with your insureds via text, voice, email, video conferencing, Facebook or Twitter is the best way to keep your insureds with your company.
CLIENTCONNECT INTEGRATED
Any method that you wish to use to connect with your insureds, brokers or agents is within the realm of ClientConnect.
CLIENTCONNECT DATA CALLS
Other companies setup and leave, TundraLogic is with you for the life of the project. We don’t want the program to meet expectations; we want to crush them.
• An easy-to-use system to reach your clients quickly and effectively
• Multi-pronged approach to services– Our main services are automated calling and texting
• Payment reminders• Cancellations• Welcome messages
– Secondary services are email and video conferencing API• Email policy documents (it’s green!) and bill reminders• Video conferencing with insureds on your website
What is ClientConnectThe Action Hero way to connect with your Clients
• Tundra creates an API with your IT team• A daily load of target policies is gathered• An MP3 or text script is created with options on how
to direct the call• Before the call is placed the API is queried to make
sure the client is still a candidate for the call• ClientConnect calls the maximum number of clients
that your call center can handle every 7 minutes during your hours of operation
How does ClientConnect workSheer Awesomeness with a splash of Ninja
• Clients will reinstate quicker– We see an average of 15-20% higher
reinstatement for cancel days 1-7– Quicker reinstatement = Higher
Earned Premium
How Is ClientConnect MeasuredWe use cash as a yardstick!
• Clients reinstate more than last year– Gaining a client back that you would
have lost is NEW REVENUE
• 28¢ per connected call– As low as 20¢ with volume discount– No charge for No answer
• 8¢ per transfer– Into your call center, IVR or bill pay system
• 10¢ per text• All of our pricing is predicated on a per minute
average charge.• If you can get your customer service down to a
science, we can go lower.
What Does ClientConnect CostSuper Powered ROI
• Call TundraLogic @ 888.470.0367• We work with your IT team for a 10 day end to end
API setup for the data calls– Or, you can send us a flat file load per day but lose the
benefit of some data analytics
• Make sure your call center is ready to be busy!• Record your sound bites for the calls and choose
your payment choices• See incremental revenue by end of first week
What’s NextWe’re Here To Make Calls And Chew Bubble Gum……And We Are All Out Of Bubble Gum
Should you have questions please contact Crosby Allison or Michael Kassing @ TundraLogic!
Phone: [email protected]@tundralogic.com
Points Of ContactYes, Michael Will Answer His Phone In The Middle Of The Night- 916.595.0008
