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Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Small Business Year End Sprint Power Briefing Tom Cirner – Small Business Account Manager Steve Cameron – Small Business Account Manager Keila Marshall – SB Virtual Account Manager

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Page 1: Cisco small business year end sprint web ex   version 3

Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.

CiscoSmall BusinessYear End SprintPower BriefingTom Cirner – Small Business Account Manager

Steve Cameron – Small Business Account Manager

Keila Marshall – SB Virtual Account Manager

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Cisco Small Business

US Small Business - Central

Todd Swikle

Manager,Partner OpsCentral AreaChicago, IL

Tom CirnerSBAMMI & No OHCleveland, OH

Amy HershmanSBAMIndianaIndianapolis, IN

Tim MoranSBAMWIChicago, IL

Steve CameronSBAMSOH-KYLouisville, KY

Colleen MilksSBAMILChicago, IL

TBHSBAMKS/NEOverland Park, KS

Lindsay CallahanSBAMMO/IASt. Louis, MO

ND

SD

KS MO

IA

MN

MI

IL

WI

KY

OHINNE

Meg McGonigleSBAMNorth StarBloomington, MN

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

Cisco Small Business

Agenda – Power Briefing

• Important Programs and Promotions

• Training

• Demonstration Tools

• Flip Video and $500 Marketing Voucher!

$10 Gift Cards for Amazon and Apple

Trivia - Use the Chat Window. No Google!!

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

Cisco Small Business

Fast Track 2 for Partners

Provide the right price upfront

Simplify the promotions & incentives

Provide tools to give quotes and close deals quickly

Visibility into product availability

Make it Easier to Close Deals & Drive Revenue

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

Cisco Small Business

Fast Track 2 for Partners

Simplified, dynamic pricing on key product families

Reseller and end user offers

Partner rewards and incentives

Products built for mid market and small

Published suggested reseller pricing and availability by country

Faster time to sell and quote

Compelling customer “reasons to buy”

Increased customer demand

Features Benefits

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Cisco Confidential 6© 2010 Cisco and/or its affiliates. All rights reserved.

Broad Category of Product Families

Catalyst 3750, 3750E and 3750X Series

Catalyst 3560, 3560E and 3560X Series

Catalyst 2960 and 2960S Series

Small Business 300, 500 & ESW Series

Small Business 200 Series

Small Business 100 Series

Switching

2900 ISR Series

1900 ISR Series

800 Series

Small Business Secure Routing 500 Series

Small Business Gateways

RoutersASA 5505, 5510 & 5520 Series

Small Business SA500 Series

Network Security

2100 Series Controllers/ ISR Controller Modules

1240 Series Access Points

1130 Series Access Points

1040 Series Access Points

Small Business Access Points

Wireless LAN

Small Business UC500 Series Voice Systems

Small Business CP500 Series IP Phones

Small Business SPA 300 & 500 Series IP Phones

Small Business Voice Gateways & ATA’s

VOIP/Unified Communications

GBIC and SFP Transceiver Modules

Small Business IP Video Surveillance

Small Business Network Storage

Small Business Metro Ethernet Switches

Accessories

Others

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

Cisco Small Business

Cisco Sales Promotionshttp://www.cisco.com/web/partners/sell/promotions/fast_track.html#~4

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Cisco Small Business

Fast Track 2 Price Catalog

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

Cisco Small BusinessQ211 Fast Track 2 AcceleratorUpto Incremental 10% Discount

SBTG - Managed Switches + Security Appliances

SRW2024-K9

SRW2024P-K9

SRW224G4-K9

SRW224G4P-K9

SA520-K9

SA520W-K9

SA540-K9

SA520-WEB-BUN3-K9

SA520-GW25-BUN3-K9

SA520W-WEB-BUN3-K9

NEW 300 Series

Security

http://www.cisco.com/web/partners/sell/smb/programs_and_promotions/index.html#~tab-2

Effective Dates: Nov 1 – Jan 28

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

Cisco Small Business

Cisco Stimulus Rebate Program

•Opportunity to boost business before the end of the year

•Potentially lucrative tax breaks for your customers

•Available until December 31, 2010 for US only

•www.ciscostimulus.com

•For taxable years beginning in 2010, 100% of new equipment and

software purchases up to $500,000 can be expensed immediately

•End user messages: •NOW is the time to make the technology purchases you’ve been putting off, learn

of new 2010 tax laws that could provide you a write off on this years taxes

•Receive up to $900 cash back when you trade-in your existing networking

products for Cisco products

•Become more efficient, secure your most important data, and future-proof your

business network with Cisco

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

Cisco Small Business

Small Business Jobs & Credit Act

• Provides business owners additional tax deduction and depreciation opportunities through December 31, 2010.

• The Tax Code Section 179 deduction for qualified equipment has recently been increased to $500,000. This means businesses can write off up to $500,000 of qualified equipment within the 2010 tax year.

• Equipment must be placed in service by December 31, 2010.

• $1 buyout leases and EFAs qualify for Section 179 benefits.

• Qualified equipment under Section 179 includes:

Equipment (machines, etc.) purchased for business use

Computers and computer software (off the shelf)

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

Cisco Small Business

Cisco Stimulus Rebate Programwww.ciscostimulus.com

Ends January 31, 2011!

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Cisco Confidential 13© 2010 Cisco and/or its affiliates. All rights reserved.

Program SKUs Switching

WS-C3750G-24TS-E1UWS-C2960G-48TC-L

WS-C2960-48TC-L

WS-C2960-48TT-L

WS-C3560G-24PS-S

WS-C2960-24TC-L

SRW248G4

SRW248G4-K9-NA

WS-C2960-48PST-L

WS-C3560G-48TS-S

WS-C3560G-48PS-S

Routing

CISCO881-K9

CISCO881-SEC-K9

CISCO1911/K9

CISCO881G-G-K9

CISCO881G-K9

CISCO881G-S-K9

CISCO881G-V-K9

CISCO881GW-GN-A-K9

CISCO881GW-GN-A-K9

CISCO881GW-GN-E-K9

CISCO888GW-GN-A-K9

CISCO881-K9

CISCO881-SEC-K9

Security

ASA5510-SEC-BUN-K9

ASA5510-BUN-K9

ASA5505-SEC-BUN-K9

ASA5505-BUN-K9

ASA5510-SEC-BUN-K9

ASA5510-BUN-K9

ASA5505-SEC-BUN-K9

Program SKUsCisco Small Business

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Cisco Confidential 14© 2010 Cisco and/or its affiliates. All rights reserved.

Rebate Amount SKU LIST List Price

$100.00   SRW248G4-K9-NA $ 480.00   ASA5505-BUN-K9 $ 595.00   CISCO881-K9 $ 649.00   CISCO881-SEC-K9 $ 799.00

$250.00 CISCO1811/K9 $ 1,295.00   WS-C2960-24TC-L $ 1,295.00   SRW2048-K9-NA $ 1,356.00

CISCO881G-G-K9 $ 1,499.00   CISCO881G-K9 $ 1,499.00   CISCO881G-S-K9 $ 1,499.00   CISCO881G-V-K9 $ 1,499.00

 $350.00 ASA5505-SEC-BUN-K9 $ 1,695.00   CISCO881GW-GN-A-K9 $ 1,849.00   CISCO881GW-GN-A-K9 $ 1,849.00 CISCO881GW-GN-E-K9 $ 1,849.00   CISCO888GW-GN-A-K9 $ 1,999.00   WS-C2960-48TC-L $ 2,495.00   WS-C2960-48TT-L $ 2,495.00

 $500.00 WS-C3560G-24PS-S $ 3,245.00   ASA5510-BUN-K9 $ 3,495.00   WS-C3560-48PS-S $ 3,767.00

$700.00 ASA5510-SEC-BUN-K9 $ 4,495.00   WS-C2960-48PST-L $ 4,495.00   WS-C3560G-48TS-S $ 4,637.00

$900.00  WS-C3560G-48PS-S $ 5,507.00   WS-C2960G-48TC-L $ 5,995.00   WS-C3750G-24TS-E1U $ 6,374.00

Rebate AmountsRebate AmountsCisco Small Business

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Cisco Confidential 15© 2010 Cisco and/or its affiliates. All rights reserved.

Competition Trade-in

Routing Switching Security

HP 2500 - 2800 Dlink DES 3010 – 3100, DGS1016 -1108

SonicWall

3Com 4200-4500 Netgear JGS, GS105, FS108

EdgeWater 4500/200 3Com, 2824, 2816, 3c16470, 3C16

Zyxel P260 HP 2500 – 2800, 1400-24G

NetGear FVS3186

ADTRAN A900

Cisco Small Business

Competitive Trade-In

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Cisco Confidential 16© 2010 Cisco and/or its affiliates. All rights reserved.

Partner Rewards Points (PRP)http://www.cisco.com/web/partners/sell/promotions/rewards.html

DOUBLE reward points every time partners sell eligible Cisco fast track 2 products(available 11/15/10 – 1/28/11)

20,000 reward points for every approved Cash Maximizer end-user trade-in rebate completed by a partner (available 11/22/10 – 1/28/11)

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

Cisco Small Business

Example• WS-C2960-48PST-L - In Top 5 Products in Great Lakes

Catalyst 2960 48 10/100 PoE + 2 1000BT + 2SFP LAN Base Image

• List Price $4495

• Suggested Reseller Price for Fast Track 2 - $2571 (42% Discount)

• Customer Rebate - $700

• AM PRP Points – 2700 Double it! ----- 5400

• SE PRP Points – 2700 Double it! ----- 5400

• Company PRP Points – 1400 Double it!----- 2800

• Because of customer rebate – 20,000 PRP Points for the AM!

• Total PRP Points for AM - 25,400

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

Cisco Small Business

PRP – Really Good Stuff!

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

Cisco Small BusinessQ211 Cash Now PromotionBuy 3, get the 4th one FREE

Access Points

WAP4410N

Video Surveillance

PVC2300

WVC2300

Phones

SPA525G2

e.g. Buy 3 Access Points, get a 4th one for FREE

http://www.cisco.com/web/partners/sell/smb/programs_and_promotions/index.html#~tab-2

Effective Dates: Nov 1 – Jan 28

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

Cisco Small Business

• Trade-In Rebate: Up to $1,250/ phone system, $10/phone• Purchase new Cisco SBCS. Trade-In old phone system• Can be combined with Cisco Capital• Eligible for PDF rebates

• Competitive Focus: All non-Cisco phone systems

• Target Partners: All SB Specialized Cisco Partners

• Promotional Period: September 1, 2010 – January 29, 2011

• Theaters: US & Canada

www.ciscochangeyourvoice.com

Change Your VoicePromotion Outline

Convert Competitive Purchasers to Cisco Small Business

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Cisco Confidential 21© 2010 Cisco and/or its affiliates. All rights reserved.

Change Your VoiceRebate Details

Trade-Up to Cisco Smart Business Communications System

Cisco Product Purchased(Trade-To Product)

Trade-In Product Rebate*

Cisco UC560 Any non-Cisco, non-Linksys voice system $1,250

Cisco UC540 Any non-Cisco, non-Linksys voice system $1,000

Cisco SPA500 phone(purchased with UC540/560)

Any non-Cisco, non-Linksys phone $10

* Rebates are offered on a one-for-one basis

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

Cisco Small Business

Designed to help migrate new and existing customers to Cisco Collaboration and contact center from competitive legacy solutions.

• You should leverage this program when selling: CME, CMBE and CM (not UC500).

• Baseline discount of 55% to distribution off list on Avaya, Nortel, or Siemens or legacy PBX

Additional 5% if replacing 50% of competitor’s user base

Additional 4% for CUWL

Total possible discount = 64% off to distribution

• Learn more: http://www.cisco.com/web/partners/sell/technology/collaboration/collaboration_breakaway.html

• NOTE: There are specific SKUs that are eligible for this promotion so be sure to review the Eligible SKU list to ensure your BOM is covered.

• You will still use the CCW tool to submit the application and for this promotion. You can find instructions here [Presentation] [WebEx Recording]:

Cisco PromotionCollaboration Breakaway

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

Cisco Small Business

Opportunity Incentive Program (OIP)

• *Deal Registration and Approval required

• Total deal is at least $10,000 (hardware)

•Reward and protection to partners for bringing new deals to Cisco

•Partner is a Certified Cisco reseller (Select or higher)

•Discounts are up to 47% off “traditional” Cisco hardware and 22% off SMARTnet

•Deals are registered in the Cisco Commerce Workspace (www.cisco.com/go/commerceworkspace)

•Discuss your opportunities with your SBAM!

www.cisco.com/go/oip

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

Cisco Small Business

OIP Details www.cisco.com/go/oip/

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Cisco Confidential 25© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Capital

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

Cisco Small Business0% Financing on UC540 and 560 Series

36 Month Lease @ 0% Finance Rate Customer owns the solution at the end of the 36-month

term Must include Cisco’s UC540 or UC560 series SKU along

with Small Business Service (3% offer must include UC520 along with Small Business Services as well)

Deal size is: $1,000 to $75,000 per customer Available for U.S. small sized business customers only Available through a Cisco SBAM or certified Cisco Smart

Business Communications System partner only Available through January 29, 2011

Three year, 0% financing on UC540 and UC560 solutionsYou can also take advantage of 3% financing on UC520 solutions, same rules and restrictions apply.

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27

Cisco Small Business

3% Financing for SMB customers

36-month lease Good with all Cisco hardware, software, and bundled

services (non-Cisco hardware is not eligible)

Available for US small and medium-sized business customers only (excludes enterprise, service provider, and public sector customers)

Deal size is: $1,000 - $150,000 per customer Three years of Cisco SMARTnet® Service at 3% Offer available through January 29, 2011

Three year, 3% Financing for US Small and Mid-sized customers

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

Cisco Small Business

Get the benefit of turning a large, up-front investment into affordable monthly or periodic payments with this special offer from Cisco Capital*:

•3-month, interest-free payment deferral

•Good with all Cisco hardware, software, and bundled services

•Applies to all $1-out and FMV financing ($30M limit per customer)

•Deferral period included within term

•U.S. and Canada customers eligible

•Available through July 30, 2011

Enjoy 3 Months with No Payments and No Interest

www.ciscocapital.com

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29

Cisco Small Business

Now you can migrate your customer’s legacy voice solutions with rates as low as 0%.

• 0% for 2 yrs; 1% for 3 yrs; 2% for 4 yrs; 3% for 5 yrs

• Rates apply to full payout agreements and FMV leases

• Offer only applies once customer has qualified for Cisco’s Collaboration Breakaway program (program deal ID# is required)

• Eligible Cisco voice technology equipment must comprise at least 50% of the total Cisco Product Bill of Materials

• Minimum solution size of $25,000

• Applicable to only the following competitors’ products: US – Siemens and Avaya (including both Avaya and Nortel branded equipment); Canada – Mitel and Avaya (including both Avaya and Nortel branded equipment)

• No Cisco DSA is required

• Available through July 30, 2011

For Use with Cisco and Partner Teams Only – Do Not Share with Customers

Cisco CapitalCollaboration Breakaway

www.ciscocapital.com

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30

Cisco Small Business

Trivia

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31

Cisco Small Business

Christmas Trivia

The Grinch is as cuddly as a _________________

Porcupine

Cactus

Pillow

Worm

Cow

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32

Cisco Small Business

Christmas Trivia

The Grinch is as cuddly as a _________________

Porcupine

Cactus

Pillow

Worm

Cow

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Cisco Confidential 33© 2010 Cisco and/or its affiliates. All rights reserved.

CiscoSmall BusinessTraining

Keila Marshall – Small Business Virtual Account Manager

Page 34: Cisco small business year end sprint web ex   version 3

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34

Cisco Small Business

National Webcast Series

Register for upcoming webcasts: www.cisco.com/go/smallbizsales

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35

Cisco Small Business

December WebcastsOne Cisco – Positioning Cisco Switches December 1, 2010 – 1:00 PM EST

Good Morning Techies - C-Series December 2, 2010 – 1:00 PM EST

 Welcome to Cisco! New Partner on-boarding December 8, 2010- 1:00 PM EST

 Good Morning Techies – Global Demo Platform December 9, 2010 – 1:00 PM EST

 Demo Days – Cisco SBCS December 14, 2010 – 1:00 PM EST

 One Cisco – Cisco Capital December 15, 2010 – 1:00 PM EST

 Good Morning Techies – Smart Designs: Video Surveillance December 16, 2010 – 1:00 PM EST

 

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36

Cisco Small BusinessNational Webcast Series Promotion

Q1 Cisco Small Business National Webcast Promotion*.

Register to earn valuable gift cards from your favorite stores.

To earn your $10 card:

1) Attend the “LIVE” webcast

2) Correctly answer the bonus question in the follow-up survey

3) Choose a Starbucks, Best Buy or Exxon Mobil gift card

 

There is no limit to the number of gift cards you can collect, so register for all webcasts that are relevant to your business: www.cisco.com/go/smallbizsales

*Promotion available to US and Canada Partners only.

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37

Cisco Small Business

Cisco Small Business Training Videos

http://www.ciscosmallbusinesstraining.com/

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38

Cisco Small Business

The Process: Training VoD’s

Create a profile and passwordReturning users just re authenticate!

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39

Cisco Small Business

Step 1: Watch a Video

Simply click on Watch a video to proceed

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40

Cisco Small Business

Step 2: Take the QuizIf you have already taken a quiz and passed your

status changes. A score of 7 correct, of out 10 earns the rep $25

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41

Cisco Small Business

Step 3: Sell a ProductClick the link to see which

products qualify

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42

Cisco Small Business

Step 4: Upload the POP

Sell a qualifying product within 30 days of passing the quiz, and earn an additional $25. Once uploaded, your

status changes.

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43

Cisco Small Business

Trivia

Page 44: Cisco small business year end sprint web ex   version 3

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44

Cisco Small Business

Christmas Trivia

What is the name of the rabbit in the magic hat in Frosty the Snowman?

Frisky

Hocus Pocus

Chrystal

Herbie

Hoppy

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45

Cisco Small Business

Christmas Trivia

What is the name of the rabbit in the magic hat in Frosty the Snowman?

Frisky

Hocus Pocus

Chrystal

Herbie

Hoppy

Page 46: Cisco small business year end sprint web ex   version 3

Cisco Confidential 46© 2010 Cisco and/or its affiliates. All rights reserved.

Global Demonstration PlatformSteve Cameron

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47

Cisco Small Business

Agenda

Global Demonstration Platform Overview

User Experience

Benefits

Resources

Access Options

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48

Cisco Small Business

Global Demonstration Platform (GDP)What is it?

Platform to deliver demonstrations• Field Sales Offices• Customer Briefing Centers• Customer Site• Partner Site• Remotely via WebEx

For Channel Partners to deliver demonstrations of Cisco Solutions• With Little or No Endpoint Equipment• Around the clock scheduling using a web-based interface• Scripted, easy to use• Reset for every session

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49

Cisco Small Business

Centers

(FDC, CBC, EBC)

Global Demonstration Platform AccessThe demo you need, where you need it

CMOIndustry Solutions

GDP US Data CenterDemonstration Equipment

GDP UK Data CenterDemonstration Equipment

Future DemoContent Partners

Remote(Software VPN, endpoint kit)

Virtual(Remote+WebEx)

Centers(CBC, EBC, FDC)

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50

Cisco Small Business

Access with Cisco Software VPN Client• Components

Cisco Software VPN Client

Demo Remote software VPN profiles

IPSec over TCP

IPSec over UDP

• Functionality

Uses IPSec over TCP or IPSec over UDP

Up to five software VPN connections can be supported simultaneously

Up to four software VPN connections can be supported simultaneously if the

GDP Remote Endpoint Kit is used

User can install and use applications on the laptop (example: Cisco IP Communicator)

• Get started by visiting www.cisco.com/go/demo

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51

Cisco Small Business

Access with GDP Remote Endpoint Kit• Components

Cisco 1861W router

Cisco Unified IP Phones: 7975, 2 x 7965, 7921

Setup documentation

• Functionality

Uses IPSec over TCP or IPSec over UDP

Multiple laptops supported (user-provided)

Cisco Unified IP Phones supported

Cisco Unified Video Advantage supported (user-provided)

User-provided equipment (IP phones) is allowed but not supported

User can install and use applications on their laptop (example: Cisco IP Communicator)

• How to Get Started

Refer to the documentation available on www.cisco.com/go/demo for more information

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52

Cisco Small Business

How to Build a Kit – Channel Partners• Remote Endpoint Kits are optional and work with all demos

• Contact your Cisco CAM to get training on the program

• To build your own kit

Review the bill of materials and purchase the necessary components

Download the router configuration and script

Download and follow the Build Guide to image the Cisco 1861W Router

• All information available on www.cisco.com/go/demo

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53

Cisco Small Business

GDP Remote Endpoint Kit BOMVendor Product Description Qty

Cisco C1861W-SRST-C-F/K9 1861,WLAN,8-usrSRST/CME,CUE,4FXS,4FXO,8xPOE,SP Svcs,HWICslot 1

CAB-ACAC Power Cord (North America), C13, NEMA 5-15P, 2.1m

1CAB-ACU AC Power Cord (UK), C13, NEMA 5-15P, 2.1m 1CAB-ACE AC Power Cord (CE), C13, NEMA 5-15P, 2.1m 1S186UAISK9-12424T Cisco 1861 IOS SPSK9-AISK9 FEAT SET FACTORY UPG 1MEM1860-128CF 128MB CF for 1861 1AIR-ANT2422DB-R 2.4-GHz 2.2 dBi Dipole Antenna RP-TNC Black Qty 1 1PWR-1860-220W 1861 Desk Top Power Adapter 100-240VAC 1

Cisco CP-7975G Cisco Unified IP Phone 7975, Gig Ethernet, Color 1SW-CCM-UL-7975 CUCM 3.x/4.x RTU license for single IP Phone 7975 1

Cisco CP-7965G Cisco Unified IP Phone 7965, Gig Ethernet, Color 2SW-CCM-UL-7965 CUCM 3.x or 4.x RTU lic. for single IP Phone 7965 2

Cisco CP-7921G-A-K9 Cisco 7921G FCC; CM/CME UL Reqd; Batt/PS Not Incl 1CP-7921G-W-K9 Cisco 7921G Rest of World; CM/CME UL Reqd; Batt/PS Not Incl 1SW-CCM-UL-7921G Communication Manager 4.x License for single Cisco 7921G 1CP-7921G-SW-K9-A Cisco 7921G Software, Rest of World 1CP-PWR-7921G-NA= Cisco 7921G Power Supply 1

CP-BATT-7921G-STD= Cisco 7921G Battery, Standard 1

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Cisco Small Business

Global Demonstration Platform BenefitsEnables account teams to focus on the customer, not building demonstrations

Demonstration Relevance – Show wide variety of scripted, Cisco messaged solutions using little or no endpoint equipment

Virtual Demo Delivery – Unique demo delivery options for account teams and customers using virtual experts.

Multiplier Effect – Cisco field and partners drive business through the same suite of demo capabilities.

Improved Productivity – Reliable, easy-to-use, supported, demo system available today. Spend less time building demo and more time with customer.

Mobile Demo Delivery – Deliver demonstrations at Cisco site, customer site, or other location with high speed internet access

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Cisco Small BusinessGDP Remote Demonstrations

Demonstrations Developer Access Endpoints

Unified Computing System v1 SAVBU, GCD Remote Virtual NoneUCS Manager Simulator SAVBU, GCD Remote Virtual None

Demonstrations Developer Access Endpoints

Unified Communications 7.1 GCD Remote Virtual OptionalUnified Communications 7.1 with Microsoft GCD Remote Virtual OptionalUnified Communications Express 7.1 GCD Remote Virtual OptionalUnified Contact Center Express 7.0 GCD Remote Virtual OptionalUC 8.0 Sandbox GCD Remote Virtual Optional

Demonstrations Developer Access Endpoints

Cisco Security Agent 6.0 GCD Remote Virtual NoneCisco Security Agent 6.0 - Data Loss Prevention (DLP) GCD Remote Virtual NoneCisco Security Manager 3.2.2 GCD Remote Virtual NoneVideo Surveillance Manager 4.2-6.2 and IP Camera PSBU Remote Virtual None

Collaboration

Borderless Networks

Data Center and Virtualization

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56

Cisco Small Business

GDP Remote User Experience

Need a demo?

Go to Cisco.com/go/demo

Provide feedback

Metrics

Schedule demonstration

Deliver demonstration

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57

Cisco Small Business

Learn More

Good Morning TechiesGlobal Demo Platform December 9th 1:00 PM EST

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Cisco Confidential 58© 2010 Cisco and/or its affiliates. All rights reserved.

CVent CalendarSteve Cameron

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Cisco Small Business

Cisco Event CalendarCVent Calendar

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60

Cisco Small Business

Trivia

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61

Cisco Small Business

Christmas Trivia

In Christmas Story, what gift did Ralphie's mom give to his dad for Christmas?

Bowling Ball

Cologne

Tie

Leg Lamp

Dog

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 62

Cisco Small Business

Christmas Trivia

In Christmas Story, what gift did Ralphie's mom give to his dad for Christmas?

Bowling Ball

Cologne

Tie

Leg Lamp

Dog

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63

Cisco Small Business

Trivia

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 64

Cisco Small Business

Christmas Trivia

What is the busiest shopping day of the year?

Friday before Christmas

Sunday before Christmas

Friday after Thanksgiving

Good Friday

Day before Mother’s Day

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 65

Cisco Small Business

Christmas Trivia

What is the busiest shopping day of the year?

Friday before Christmas

Sunday before Christmas

Friday after Thanksgiving

Good Friday

Day before Mother’s Day

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 66

Cisco Small Business

Summary• Get your customers to make purchases now!

Fantastic promotions!

Cisco Capital!

Better for them! Better for you!

• Take advantage of great training resources!Attend the SB Webcasts!

Watch Small Business Training Videos!

Earn easy $ and rewards!

• Leverage the internal resources to demo customers

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 67

Cisco Small Business

Merry Christmas! Happy New Year!Happy Holidays!

We Can’t Do It Without You!