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The IT Perspective Delivering a scalable, reliable platform to support your
subscription business
Marc Aronson SVP, Engineering & Tech Ops
White Black
Humans are allergic to change.
They love to say,
"We've always done it this way."
I try to fight that.
That’s why I have a
clock on my wall that runs counter-
clockwise.
Grace Hopper
Visualizing a Nanosecond
Change is Upon Us
Adobe
In a major shi, for its business and its customers, Adobe Systems announced it no longer will sell its Crea9ve Suite so,ware as it moves instead to the $50-‐per-‐month Crea9ve Cloud and other subscrip9on plans. [May 16, 2013]
United Airlines United Airlines launched the subscrip:on plan this week, with annual rates from $349... [June 5, 2013]
UPS
Your Existing Systems Won’t Cut It
Subscrip8on prora8on
Up sell
Down sell
Freemium to premium
Product catalog structure
Buy & Deploy…
Subscrip8on lifecycle management
Payment updaters
Scalable solu8on architecture
DR & business con8nuity
Billing is Mission Cri8cal
Billing is Mission Cri8cal
Fastest .me to value
1 Lowest intrinsic project risk
2 Up levels you to providing solu8ons (vs technology) to your business partners
3
Which Brings Us Full Circle Grace Hopper
Embrace change
Build it? Buy it?
Subscribe!
Preparing for change
Meet the Panelists
Dell Alvina Antar, IT DIrector
Neopost Guillaume Chevallier Program Manager
Thomas Publishing
Hans Wald, CTO
Zuora Marc Aronson, SVP, Engineering
Xplornet Cathy MacDonald
EVP, IT
Sage Juan Rodriguez
CIO @juanmirodriguez