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Change Management
Change Management
Agenda
Why is Change management importantLeadership vs Management
Change theoryMotivation
How to design change that succeeds
Outcome of today:
The most complex element in change theory!
WHY?
The technology hurricane is destroying companies and markets
How many change projects deliver the
desired results?
30%
Why change
If you are favored by Status Quo
A battle of corporate resources?
Change takes time
Extra resources?
Change has failed before
Cynicism
Change = Fear
Leadership vs Management
Leadership
Management
Meaning
Humans
Existential VacuumFuture
Setting Direction
Getting There
PlanningBudgeting
Organizing Funding
Vision
Inspiration
Relations
Motivation
Humans
When the rate of change outside exceeds the rate of change inside, the end is near Jack Welsh
Change Theory
COST OF Loss of:Profit and revenueMotivation, engagementEfficiency & effectivenessCustomer satisfactionComplianceReputation
Change create Stress
The angle of changeProject
Manager
Finance
HR
Legal
TopManagement
Middle Management
What is your angle to change?
Change Models
Unfreeze
Refreeze
Burning Platform
Establish a sense of Urgency
Form a powerful guiding coalition
Develop a vision and a strategy
Communicate the vision
Empower and remove obstacles
Plan & create short term wins
Consolidate gains
Anchor in culture
Kotter’s Change Model
People are change resistant
Kübler-Ross Change curve
Maybe people aren’t
change resistant.
Maybe they just don’t like
to be manipulate
d!
Motivation
The problem with money is that it makes you do things you don’t want to do! Wall Street, the movie
Homo Economicus
Homo Irrationalis
Appeals approved by Judges
Danziger, Levav, Avnaim-Pesso
Needs
Abraham Maslow
Purpose - Meaning
Are your best memories from times when you were in clip claps?
Purpose, Meaning or doping?
Existential Vacuum
It is not what you expect of life that is important
It is what life expects of you!Viktor E. Frankl
Change that Engage
Why
HowWhat
Your change should make the world a better
place
Make the cost of doing nothing clear
The change should benefit all stakeholders
Convince your owners of the long term
perspective
Involve stakeholders in the creation
process
Use the change to create meaning for people
Change that Engage1. Have a clear non-financial goal with the change.2. Your change should make the world a better place3. Make the cost of doing nothing clear4. The change should benefit all or most stakeholders5. Convince your owners of the long term perspective6. Involve stakeholders in the creation process7. Use the change to create meaning for people
