CETS 2012, Lee Johnsen, slides for Activate Your GtPS (GlobalTEAM Power Suite) & Boost Performance

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• The number of full-time employees and contractors who work remotely has increased over 800% in the past 5 years!*

• Teams with members spread across the globe

are more prevalent than ever and increasing!

• More than 50% of these teams face challenges that derail them or do not meet their objectives.**

* Nemertes Research ** Uniting the Virtual Workforce. Lojeski, Sobel & Riley. 4/08

• How can organizations improve the performance of virtual teams?

• How do organizations support virtual teams and their leaders?

• How can we leverage distance learning and performance support for global virtual teams?

World Wide International Leadership Partners (800) 804-0120 www.wwilp.com 3

1. Global Virtual Teams (GVT) are a growing trend; research suggests they’re not performing well.

2. Yet our research discovered a lack of tools that help lead and manage GVT.

3. So, we created a set of tools and assessments to help leaders and members of GVT to be more efficient and more effective.


World Wide International Leadership Partners (800) 804-0120 www.wwilp.com

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High

Low

Team Performance

Dispersion

Different Continent

MIT Sloan Management Review, Summer 2009

Same Continent

Same Country

Same Building

Same Floor

Same City Same Site

Efficiency

Effectiveness

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The Challenges of Leading the Multi-cultural Team Tom (the manager) Omar Fernando Satsiko Jocelyn

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• Which of these challenges do you see most frequently?

• What would you do if you were the leader of this team? (How would you consult with him?)

Distance

Culture Time


1. Take a few moments to reflect on Tom’s team and answer the 12 questions.

2. We’ll score and discuss the results a little later in the session.


When managed well… • Global teams significantly

outperform other teams.** • Innovation behaviors increase

by 93%.** • Job satisfaction increases by

80%.** • On-time budget performance is

increased by 50%.** ** Uniting the Virtual Workforce. Lojeski, Sobel & Riley.


Get Set

Identify team members and other

stakeholders

Develop your plan

On Your Mark

Analyze the environment

Identify outcomes

Go

Implement the plan

Confirm performance measures and track

progress

Build & solidify relationships

Synthesize

What Is World Wide International Leadership Partners?

What we offer… Global TEAM Power Suite™ (GtPS) Erasing the Distance™ Global Leadership Build-it-Shop Coaching Teams and Team

Leaders

Educational tools, assessments, and workshops for leaders of globally dispersed teams

GtPS is a set of online assessments and tools that…enable leaders of global virtual teams to…

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Address factors of time, distance and culture

Identify assumptions that could derail their global virtual teams

Understand and manage their influence and communication style

Create strategies to develop and maintain trust

Establish strong working relations with stakeholders of different cultures

Construct a successful team operating agreement

Evaluate team roadblocks

Understand cultural points of view and their implications

Apply global virtual team best practices


Two Great Truths: 1. The greater the spans of time,

distance and culture, the more complex it is for team members to work effectively together.

2. The more that team members must rely on one another to achieve results, the greater the need for trust and alignment behind team purpose.



High Complexity

Low Reliance

High Complexity

High Reliance

Low Complexity

Low Reliance

Low Complexity

High Reliance

6 5 4 3 2

1 0

Complexity = time, distance and cultural interactions

Reliance = the level of interdependence among team members

0 1 2 3 4 5 6

Reliance

Com

plex

ity


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Business Need

• Cultural Intelligence • Leadership • Organizational Processes • Communication • HR Policies • Training and Development • Competence



Get Set


stakeholders

Develop your plan

On Your Mark


Identify outcomes

Go

Implement the plan


progress


Synthesize


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Team Description Organizational Factors

Team Membership Team Communications

Team Purpose & Vision


The Completed TOA includes… • Fields populated from

previous entries • Check box items entered • Worksheets inserted



Get Set


stakeholders

Develop your plan

On Your Mark


Identify outcomes

Go

Implement the plan


progress


Synthesize


• How can your organization improve the performance of virtual teams?

• How does your organization support virtual teams and their leaders?

• How can you leverage distance learning and performance support for your global virtual teams?


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Lee S. Johnsen

World Wide International Leadership Partners www.wwilp.com

[email protected] 847-255-1031

To receive a free 14 day subscription to the Global Team Power Suite… • Drop your business card in the

container provided.

• Help yourself to a briefing paper.

• Receive an onboarding call with login information.

http://www.wwilp.com/

mailto:[email protected]