CALL ROUTING:MOVE CALLS WITH YOU

VirtualPBX call routing options are designed to give your customers the exact experience you want them to have. With so many different ways to route, the only challenge is going to be choosing the right one for your business.

• Program multiple numbers per

extension so incoming calls are

cascaded through the list until the

call is answered or goes to

voicemail.

• Telecommuting and working from

home doesn’t require constant

reconfiguring of phone to make sure

you are reached.

FOLLOW-ME CALLING

• Use only an office number anywhere an

employee travels when the number to other

locations isn’t readily available.

• Receive calls anywhere you have an

internet connection

• Mask outgoing calls with your work number,

regardless of what phone you use

• This is great for keeping personal numbers

personal

VIRTUAL EXTENSIONS

• Inbound calls to your VirtualPBX

business phone can be transferred to

anywhere in the system from specific

extensions, to ACD Queues, or even

to Voicemail

ADVANCED TRANSFERS

• Share information without having to lift a

finger. Play prerecorded information with the

option to end the call, leave a voicemail, or

return to a main menu.

MAIL ONLY EXTENSIONS

VirtualPBX identifies the area codes of

incoming calls and can direct them to the

best possible agents accordingly.

– Excellent for franchise networks with

one national number or for sales

teams with regional overages

– Call identifying and routing happens

instantaneously

GEO ROUTING

• Designate numeric entries to customize

how callers will be routed and handled

once they enter your phone system.

• By asking for product numbers, account

IDs, zip codes, or any entry that makes

sense for your business, callers reach the

appropriate destination quickly.

SELECTROUTE

Getting callers to the right

people, right away is easy and

effective with VirtualpPBX

host of routing options.

To get started today with customizing your business’s

call routing platform, get in touch with the experts at

VirtualPBX today.

1-888-825-0800