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Business Review

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An often overlooked part of the business planning process is the business review. This presentation contains a series of question that that can be used to improve your next business plan. So, before you dive into financial planning, step back and consider what's happened in the last year. Use the resulting insights to improve your next business plan.

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Page 1: Business Review

© 2009 James Hipkin

Business Review Made Simple

Looking back helps you plan forward

Page 2: Business Review

© 2009 James Hipkin

Business Review• Short answers — 5 to 10 seconds to read

• Be honest and objective

• Review responses for consistency

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Page 3: Business Review

© 2009 James Hipkin

Business Review• Why have you been successful?

- Objective

‣ two to three points

- Subjective

‣ two to three points

3

Page 4: Business Review

© 2009 James Hipkin

Business Review• Why have you been successful?

Write a broad summary statement

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Page 5: Business Review

© 2009 James Hipkin

Business Review• What have been and will be your most

successful products?

- list them

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Page 6: Business Review

© 2009 James Hipkin

Business Review• Why have your products been successful?

- Focus on customer benefits — how they solve customers’ problems

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Page 7: Business Review

© 2009 James Hipkin

Business Review• Who have been and who will be your

best customers?

- Don’t just provide characteristics

- Also provide motivations

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Page 8: Business Review

© 2009 James Hipkin

Business Review• What's their problem and how does your

product or service solve it?

- Dig into why they need your products

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Page 9: Business Review

© 2009 James Hipkin

Business Review• Who have been and who will be your

competition?

- List top competitors only

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Page 10: Business Review

© 2009 James Hipkin

Business Review• Why would your best customer

choose them?

- What’s their benefit / offer

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Page 11: Business Review

© 2009 James Hipkin

Business Review• What are your quantitative business goals

in the next 2 to 3 years and in 5 years?

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Page 12: Business Review

© 2009 James Hipkin

Business Review• What are your qualitative business goals

in the next 2 to 3 years and in 5 years?

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Page 13: Business Review

© 2009 James Hipkin

Business Review• What are the key internal issues that

impact your business?

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- Today

‣ two to three points

- Tomorrow

‣ two to three points

Page 14: Business Review

© 2009 James Hipkin

Business Review• What are the key external issues that

impact your business?

14

- Today

‣ two to three points

- Tomorrow

‣ two to three points

Page 15: Business Review

© 2009 James Hipkin

Business Review• Considering your responses, describe how

your business must change to achieve its goals.

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Page 16: Business Review

© 2009 James Hipkin

Summary• Write a Positioning statement based on the

previous work

- For ... target audience, Name provides ... key differentiating benefit, resulting in ... business outcome

• Write a tag line, a short summary statement of positioning

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Page 17: Business Review

© 2009 James Hipkin

Thank YouFor more information contact

James Hipkin or go to Hipkin’s Hip Shots