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Business process outsourcing promotes optimal skillsets by marc quinlivan

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Many companies today rely on third-party organizations to handle such business functions as accounting, employee benefits administration, finance, customer service activities, and call center operations. By contracting with a provider, organizations gain the benefit of knowledgeable experts handling critical applications. They also free themselves of the costs associated with maintaining dedicated departments to manage business processes, such as benefits and training.

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Page 1: Business process outsourcing promotes optimal skillsets by marc quinlivan

Business Process Outsourcing Promotes

Optimal Skillsets

By Marc Quinlivan

Page 2: Business process outsourcing promotes optimal skillsets by marc quinlivan

Business Process Outsourcing

Many companies today rely on third-party organizations to handle such business functions as accounting, employee benefits administration, finance, customer service activities, and call center operations. By contracting with a provider, organizations gain the benefit of knowledgeable experts handling critical applications. They also free themselves of the costs associated with maintaining dedicated departments to manage business processes, such as benefits and training.

Page 3: Business process outsourcing promotes optimal skillsets by marc quinlivan

Business Process Outsourcing

Outsourcing providers often hire their clients’ former business processes employees to promote continuity of service and develop institutional history. Moreover, they eliminate significant investments and updates for certain types of technology. Many business processes providers own mission-specific software, and offer outsourced utilization at a lower cost than would be possible if a company were to purchase the technology and manage internal departments.

Page 4: Business process outsourcing promotes optimal skillsets by marc quinlivan

About Marc Quinlivan

A knowledgeable professional experienced in business and law, Marc Quinlivan serves as a managing partner at Chicago Litigation Solutions. In this capacity, he oversees critical mission support functions for clients in the legal industry. Prior to embarking on his career as an attorney, Marc Quinlivan played professional football for the Pittsburgh Steelers football organization.