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Does your personal brand attract new clients? Do you know what your personal brand is—and whether it compliments or conflicts with your firm’s brand? Increased legal market competition isn’t going away. The really competitive firms are widening their lead through focused business development and branding efforts. We also know that the biggest benefits that come from understanding and promoting your personal branding is more and better clients.
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MAKE YOUR FIRM UNIQUE
brand yourself for professional success
personal business development and branding strategies
MAKE YOUR FIRM UNIQUE today’s agenda
building a personal brand
the personal brand as an extension of
the firm brand
building a personal plan
MAKE YOUR FIRM UNIQUE
building a personal brand
MAKE YOUR FIRM UNIQUE
what is a brand? understand the theory before you
attempt a strategy
MAKE YOUR FIRM UNIQUE
a brand is not a logo alone. a brand is a distinctive identity based on a promise of value different from any other.
MAKE YOUR FIRM UNIQUE
think of it as personality
consistency is transformed into personality personality contains the human qualities
you relate to and depend on in a relationship
loyalty is the emotional payoff that is, make the brand personal
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
how is personality expressed?
through your “voice” in print via your appearance (bowtie or tieless) by your manners and polish: folksy or
refined by your printed or online communications by the whole package
[note to self: consistency]
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
observation #1: Early on in their careers, these million-dollar babies all decided to pursue a hobby, which turned into a passion.
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
tip: View your role as a lawyer who needs to bring in business to the firm and your partners–not to yourself.
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
observation #2: Each of the rainmakers were not snobs despite their education and income level.
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
tip: Follow every client, no matter where she or he goes.
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
observation #3: None of the rainmakers smoke or has had more than one alcoholic drink with a client–ever.
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
tip: Keep your business antennae up–no matter where you are.
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
observation #4: All four–whether on a casual day or otherwise–deliberately made sure they looked “well-dressed.”
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
tip: Make sure your invoices are as perfect as your briefs.
MAKE YOUR FIRM UNIQUE “My Night with a Few Multimillion- Dollar Rainmakers”
Stacy West Clark
tip: Don’t confuse title with authority.
MAKE YOUR FIRM UNIQUE
the personal brand as an extension of the firm’s brand
MAKE YOUR FIRM UNIQUE
design around your business goals position yourself as important, confident and a
leader preview what it’s like to work with you encourage dialogue humanize your offering tell stories and deliver proof use charts, maps, tables and diagrams to
deliver substantive content
the goal of all communications
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
design around your business goals position yourself as important, confident and a
leader preview what it’s like to work with you encourage dialogue humanize your offering tell stories and deliver proof use charts, maps, tables and diagrams to
deliver substantive content
the goal of all communications
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
design around your business goals position yourself as important, confident and a
leader preview what it’s like to work with you encourage dialogue humanize your offering tell stories and deliver proof use charts, maps, tables and diagrams to
deliver substantive content
the goal of all communications
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
design around your business goals position yourself as important, confident and a
leader preview what it’s like to work with you encourage dialogue humanize your offering tell stories and deliver proof use charts, maps, tables and diagrams to
deliver substantive content
the goal of all communications
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
0:30 / 3:00 / 30:00 mastering the art of conversational branding
MAKE YOUR FIRM UNIQUE
“I’m a lawyer.”
MAKE YOUR FIRM UNIQUE
0 10
what did I [the lawyer] fail to do? who am I? who do I work for or with? how do I do it?
the :30 pitch
MAKE YOUR FIRM UNIQUE
0 10
what do you [the client] want to know? who are you? how can you help me? how can I help you?
the :30 pitch
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
1. have a purpose: what do you want the listener to do?
2. create a dialogue 3. position yourself as important,
confident and a leader.
0 10 the :30 pitch
MAKE YOUR FIRM UNIQUE
all decisions are emotional decisions
MAKE YOUR FIRM UNIQUE
Finding
Expertise
Choosing
Intellectual Expertise
when people look for services . . .
Emotional Comfort Comfort
MAKE YOUR FIRM UNIQUE
Finding
Expertise
Choosing
Intellectual Expertise
when people decide to buy . . .
Emotional Comfort Comfort
Finding Choosing
Intellectual
Emotional
MAKE YOUR FIRM UNIQUE
building a personal plan
MAKE YOUR FIRM UNIQUE
the only bad marketing is no marketing, and the next level of bad marketing is marketing
without a strategic plan
MAKE YOUR FIRM UNIQUE law firm strategy pyramid
MAKE YOUR FIRM UNIQUE law firm strategy pyramid
MAKE YOUR FIRM UNIQUE
why the pyramid works
establishes goals that align with the firm clear, actionable and measurable goals are the difference between good intentions and actual results
guides firm resources people and finances
fosters target and cross-marketing
identify and maximize opportunities within industries, clients and client groups
MAKE YOUR FIRM UNIQUE personal business development plan components
goals client development opportunities [existing
clients]—gap analysis new clients/prospects relationships & engagement—professional/
civic/industry involvement/referrals personal brand—public profile/credibility
MAKE YOUR FIRM UNIQUE goals
MAKE YOUR FIRM UNIQUE client development opportunities
MAKE YOUR FIRM UNIQUE new clients/prospects
MAKE YOUR FIRM UNIQUE relationships & engagement
MAKE YOUR FIRM UNIQUE personal brand
MAKE YOUR FIRM UNIQUE
fin