OFFERINGS FOR CALL CENTER SOFTWARE COMPANIES

WHAT IS 40% WORTH TO YOUR CUSTOMERS?

PurePredictive “best time to call” solution is up 40% more accurate.

greater accuracy in

planning resources

greater accuracy in

identifying and reaching

targeted customers

40%

PROVEN, POWERFUL OUTCOMES

Case Study:

One call center with 5.5 million outbound calls

per month.

Challenge: Best time to call to reach most

profitable customer group with highest

efficiency.

Outcome:

Ideal customers identified and reached 6x more

frequently

Improved call center efficiency by 33%.

THE BEST SOLUTION

To achieve this kind of accuracy in answering one question just one time for one call center typically

requires a highly educated, highly compensated data scientist using complex software over three weeks

to come up with a best answer. After finding the best answer, it can take 6 months or even longer to

implement the solution into a workflow.

PurePredictive is artificial intelligence that automates the equivalent of thousands of data scientists

working real-time to maximize your customers’ business.

• Real time answers

• Immediate deployment into workflow

• Up to 40% greater accuracy

More than just “best time to call”, your customers get solutions for inbound call centers including

workforce optimization, forecasting demand, customer type, and what those customers will be seeking.

400+ BETA USERS ON CORE PREDICTIVE PLATFORM

THE FIRST AND ONLY

In the call center software market, you can

own this powerful predictive analytics

capability.

Let’s talk!Christian Hampshire

champshire@purepredictive.com

www.purepredictive.com