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www.peoplematters.in
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Quick Facts about the Study
600 organizations registered for this year’s Study, about a hundred more than last year
514 companies met the eligibility requirements and were considered for ranking
50 finally made it to the coveted Top 50 in the Study- roughly one in ten who participated, making
this perhaps the most exclusive list of best employers globally
Over 80,000 employees represent the 2012 Study
Companies represent a mix of Indian and multinational companies in the private sector, as wellas public sector and not-for profit organizations
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Key trends in the 2012 Study
1.Overall employee perception of their workplace culture has not changed significantly from 2011!
2.Positive perceptions about their workplace culture continues to be high for senior management category compared to supervisory staff, with 7% less supervisory staff giving positive feedback about their workplace culture
3.The Study reveals that 75 percent of employees are below 35 years of age. While they are the majority in most organizations, their views about the workplace culture are significantly less positive than employees over 45 years in age
4.Only 20 percent of employees, on an average, have worked in the same organization for more than 5 years, and there is a slow but gradual improvement in employee perception as one stays longer in an5.Organization
6.Only 7 of the Top 50 Best Workplaces saw employee strength increase by more than 30 percent as compared to previous year, and 6 actually reduced its workforce
7.Only 3 of the Top 50 have more than 30 percent of their senior management as women
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#1Google India Pvt. Ltd.Online search, advertising and online applications2011 Rank: 1India HQ: BangaloreFounded in India (year): 1998Employee Strength: 1,535Gender Ratio (F to M): 1:1.15
Hiring right matters
Despite the economic challenges in the industry, Google revenue, share price, profits and hiring were all up last year. The reason seems quite clear – Googlers live and breathe Google’s mission and cannot stop raving about the great worklife.
Googlers enjoy exceptional benefits and facilities along with the freedom to innovate, grow, and develop.
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#2Intel Technology India Pvt. Ltd.Microprocessors, chipsets, motherboards, adaptors for desktops, smartphones, laptops, servers & workstation, embedded & communications2011 Rank: 2India HQ: BangaloreFounded in India (year): 1988Employee Strength: 3,500Gender Ratio (F to M): 1:3.89
One of the differentiators that make Intel an enviable organization is its technology leadership. The key to this technology leadership is its investment in innovation.
‘Ideas to reality’ (I2R) have been initiated by India Site Management which is looking at exploring the unique market opportunities India offers and tailoring solutions that leverage these needs.
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#3NTPC Ltd.Thermal, gas and hydro power generation,power trading, power distribution,coal mining, power consultancy services2011 Rank: 19India HQ: DelhiFounded in India (Year): 1975Employee Strength: 25,345Gender Ratio (F to M): 1:15.78
Competence building, commitment building, culture building and systems building, are the four building blocks on which NTPC has based its robust HR systems.
In addition to providing a beautiful and safe workplace, NTPC encourages a culture of mutual respect and trust amongst peers, superiors and subordinates.
People First
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#4MakeMyTrip India Pvt. Ltd.Air, train & bus tickets, holiday packages2011 Rank: 3India HQ: GurgaonFounded in India (Year): 2000Employee Strength: 1,039Gender Ratio (F to M): 1:2.41
As a guiding philosophy, MakeMyTrip welcomes people with new ideas and a desire to make a difference.
Apart from running programs and processes, HR’s KRA is to design events, communication, and stories to keep the culture vibrant.
The organization has institutionalized initiatives that have proven to be effective in attracting and retaining talent.
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#5Forbes MarshallSteam engineering and controlinstrumentation2011 Rank: 11India HQ: PuneFounded in India (Year): 1928Employee Strength: 1,175Gender Ratio (F to M): 1:5.79
The organization believes that seamless integration takes place only when families are involved and know what the employees do at work.
Members feel a sense of pride in their work, team and company; there is a great sense of camaraderie at the workplace – all these and many more make Forbes Marshall a great workplace.
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#6American Express IndiaPvt. Ltd.Financial services, credit cards, chargecards, prepaid gifts & travellers checks2011 Rank: 4India HQ: GurgaonFounded in India (year): 1921Employee Strength: 6,158Gender Ratio (F to M): 1:1.31
The ER team, although a part of HR, acts independently and stresses on enforcing policies and practices through transparent communication.
The organization believes that the pace and depth of work is changing externally as well as internally.
A distinct employer
Jyoti Rai, VP - HR,Amerian Express India
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#7Marriott Hotels IndiaPvt. Ltd.Hotel, food and beverage service2011 Rank: 5India HQ: MumbaiFounded in India (Year): 1927Employee Strength: 4,600Gender Ratio (F to M): 1:3.65
Strong commitment to training and development, policy on profit sharing, approachable management and ample opportunities to learn and be recognized, is what makes Marriott a great place to work.
The focus of training is on gaining and maintaining rapport, handling challenging guests, feedback models, and listening skills.
Caring for associates
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#8Intuit TechnologiesServices Pvt. Ltd.Business & financial managementsolutions provider2011 Rank: 26India HQ: BangaloreFounded in India (Year): 2005Employee Strength: 648Gender Ratio (F to M): 1:5.96
An entrepreneurial and innovative culture, a fun and collaborative workplace environment where people learn from failure and celebrate success, and the employee engagement initiatives, are a few facets valued highly by the employees.
In order to reach out to employees, business leaders use Intuit TV, thereby encouraging a two-waycommunication.
Reaching out to employees
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#9Qualcomm India Pvt. Ltd.Global wireless industry with breakthroughtechnologies enabling the convergence of mobile communication and consumer electronics2011 Rank: 22India HQ: MumbaiFounded in India (year): 1996Employee Strength: 1,683Gender Ratio (F to M): 1:5.76
Qualcomm’s core belief is that employees are the foundation of both, a positive culture and a successful business model.
Its comprehensive work/life balance program called Qlife offers a blend of activities & services, helping employees achieve balance between their lives at work, at home and in the community.
Quality work & quality fun
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#10NIIT Ltd.Learning solutions for individuals, corporate, government,schools & colleges2011 Rank: 23India HQ: GurgaonFounded in India (Year): 1981Employee Strength: 3,308Gender Ratio (F to M): 1:1.67
A performance-driven culture, with a well-defined awards program, wherein achievers and achievementsare constantly spotlighted, differentiates NIIT from others.
The organization has ensured ample opportunity to perform, to do different things and do things differently on a regular basis.
Creating excitement at work
Vijay Thadani, CEO, NIIT
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#11Agilent TechnologiesIndia Pvt. Ltd.Electronic measurement & bio-analyticalmeasurement2011 Rank: 8India HQ: GurgaonFounded in India (year): 1999Employee Strength: 1,508Gender Ratio (F to M): 1:2.57
This is a great workplace especially for women employees because it allows them to balance their professional and personal life, as well as provides a safe environment to work.
There is also an emphasis on providing people an exposure to new jobs and skill-sets through variousinternal job postings to allow a learning experience.
Committed to empower
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#12Taj Hotels, Resorts & PalacesHospitality2011 Rank: NAIndia HQ: MumbaiFounded in India (year): 1903Employee Strength: 13,892Gender Ratio (F to M): 1: 6.47
The service culture based on the philosophy of contribution to other people’s lives, has translated intothe DNA of the organization.
As the workplace is a diverse one, the company focuses on creating a culture where employees wantto be self motivated.
Service above self
H.N. Shrinivas, Senior Vice President, HR, Taj Hotels,Resorts & Palaces
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#13Blue Dart Express Ltd.Courier services2011 Rank: 43India HQ: MumbaiFounded in India (Year): 1983Employee strength: 7,726Gender Ratio (Fto M): 1:16.8
The focus is on creating an enabling environment that provides for the all-round development of the individual. The workplace environment is such that it instills a sense of pride and camaraderie.
The line and HR managers engage with the team through regular interactive sessions like team brief and town halls.
Indomitable people force
Anil Khanna, MD, Blue Dart Express
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#14Godrej Properties Ltd.Construction, infrastructure andreal estate2011 Rank: NAIndia HQ: MumbaiFounded in India (year): 1990Employee Strength: 400+Gender Ratio (F to M): 1:3.94
HR has a key role in institutionalizing systems, processes and offering tools that facilitate value creation both for the organization as well as for the employees.
GPL believes that ‘an informed employee is an engaged employee’. Its structured communication platform ensures flow of information across the organization and encourages employees to offer suggestions and candid feedbackwhich adds to organizational effectiveness.
Trust & empowerment
Pirojsha Godrej, Managing Director & CEO, GodrejProperties
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#15Claris Lifesciences Ltd.Sterile injectables, products deliveredin glass ampoules & vials, glass & plastic bottles, PVC & non PVC bags2011 Rank: 9India HQ: AhmedabadFounded in India (Year): 1999Employee Strength: 1,226Gender Ratio (F to M): 1:15.35
HRM plays the role of a culture-shaping catalyst where the informal celebrations increase theconnection between company and members, which ultimately enhances organizational productivity.
From learning sessions by seniors, to safety workshops for blue collared employees, to value-add courses for the spouse - Claris focuses on people at all levels.
Conducive work culture
Arjun Handa, Managing Director & CEO, Claris Lifesciences
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#16HT Media Ltd.Newspaper (print and online),radio, education2011 Rank: NAIndia HQ: DelhiFounded in India (Year): 1924Employee Strength: 2,503Gender Ratio (F to M): 1:3.43
HT Media’s HR processes are defined by the specific requirements of each of the people groups and functions that enhance productivity and retain talent.
The robust induction and on-boarding, rewards and recognition processes, talent pool management and career progression plans, play a critical role in managing expectations of the diverse skill base.
People work for people
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#17PayPal India Pvt. Ltd.eCommerce2011 Rank: 17India HQ: ChennaiFounded in India (year): 2006Employee Strength: 843Gender Ratio (F to M): 1:3.76
‘MadLabs’ is a designated physical space within the office to house latest gadgets and gizmos foremployees to use and experience.
To encourage the spirit of innovation, ‘Hackathon’ and ‘Labrats’ are competitions that PayPal hosts tofilter cutting edge and ‘sponsorable’ ideas.
‘Boundaryless’ experience
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#18Monsanto India Ltd.Cutting-edge seeds & technologies toenable cotton, corn, & vegetables farmersto produce more using less, and improvefarmers’ lives2011 Rank: NAIndia HQ: MumbaiFounded in India (Year): 1949Employee Strength: 813Gender Ratio (F to M): 1:5.36
The team’s passion for farmers and agriculture enabled by a collaborative, entrepreneurial, grassroots culture, and matrix structure, creates a Great Place to Work® at Monsanto.
The ‘Ambassadors Team’ across Monsanto India is the employees-in-action group, responsible for creating a fun and safe workspace environment.
Farmers’ progress. India’s pride
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#19NetApp India Pvt. Ltd.Storage devices2011 Rank: 10India HQ: BangaloreFounded in India (Year): 1992Employee Strength: 1,909Gender Ratio (F to M): 1:4.36
Prospective employees who complete summer internships with the company are given the opportunity to interact with senior leadership through the special intern orientation called ‘Meet and Greet Session’.
Being a global company, NetApp attempts to create the same experience for all employees across the globe irrespective of the geographies in which its offices are located.
Smart engagement
Anil Valluri, President - India and SAARC operations, NetApp
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#20Cactus Communications Pvt. LtdScientiffic & academic editing, medical communication, English transcription & translation, training & education2011 Rank: 13India HQ: MumbaiFounded in India (year): 2002Employee Strength: 231Gender Ratio (F to M): 1:0.82
With a diverse and dynamic workforce, each ‘Cactizen’ works hard to ensure that everyone comes together as one family, which in turn creates a culture unique to the organization.
The company believes in keeping their people engaged at work constantly. For this, they have in place different programs that cater to the needs of different sets of individuals—from foodies to sports-fans.
Culturally happy!
Anurag Goel, CEO,Cactus Communications
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#21Ujjivan Financial Services Pvt. Ltd.Family loans, business loans, comboloans, individual business loans, education loan, housing loans, livestockloans, emergency loans2011 Rank: 14India HQ: BangaloreFounded in India (Year): 2005Employee Strength: 3,652Gender Ratio (F to M): 1:3.46
Ujjivan believes in team work, it focuses on upholding the dignity of fellow employees, and respects each other’s view and work, thus fostering a relationship based on mutual cooperation.\
Transparency, a friendly work atmosphere and above all, the opportunity to work towards uplifting the lives of the have-nots is what attracts people to Ujjivan.
Financial Inclusion
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#22InterGlobe Enterprises Ltd.Air transport management, low cost aviation - domestic & international, travel technology, global distribution system, software services, travel distributionservices, hotel development &management services2011 Rank: 27India HQ: GurgaonFounded in India (year): 1989Employee Strength: 6,150Gender Ratio: 1:2
DAWN (Development Action for Women Now) ensures presence of women focused initiatives like safety sessions, well-being sessions, inviting families to office and special care for expectant/just delivered mothers are taken – all of which contribute to providing a conducive workplace for women during thedifferent stages of life.
Diversity@workplace
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#23HDFC Standard Life Insurance Company Ltd.Protection plans, childrens plan, retirement plans, savings and investment plans, health plans2011 Rank: 40India HQ: MumbaiFounded in India (year): 2000Employee Strength: 13,834Gender Ratio: 1:4.88
‘Sparsh’ is an employee communication program at HDFC Life which is a town hall activity conducted annually companywide in the month of November and December.
The culture at HDFC Life provides every individual equal respect and recognition irrespective of their designation.
Respect for all
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#24SAP Labs IndiaBusiness solutions2011 Rank: NAIndia HQ: BangaloreFounded in India (year): 1998Employee Strength: 4,132Gender Ratio (F to M): 1:2.13
A recently launched program called ‘In the Spotlight’ provides opportunity for managers to become the HR head for a day.
SAP Labs’ management ‘un’conference allows a bottom up approach to management. Employeesare also the chief designers of every major policy and subsequently, they present it to the management forum for a decision.
By the people, for the people
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#25Godrej Consumer Products Ltd.Soaps, household insecticides, fabric care, haircare
2011 Rank: 46India HQ: MumbaiFounded in India (Year): 2001Employee Strength: 1,915Gender Ratio (F to M): 1:16.9
‘Bedhadak Bolo’ is an initiative which salutes the spirit of expression and innovation.
A unique ‘profit sharing’ program built around the principle of EVA forms a unifying glue which stimulates performance through razor like focus on goals.
‘Just Like That’ is an informal platform for employees to celebrate occasions, while ‘Monday Mania’ is a campaign against Monday morning blues - an initiative aimed towards making the organization a funplace to work.
Managing through ‘tough love’
Rahul Gama, VP-HR, GCPL
For Further Information Kindly Contact
+91 (124) [email protected]
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September 2012
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