Upload
rai-university
View
44
Download
1
Tags:
Embed Size (px)
Citation preview
Social Responsibilities of Business
Course: BBA
Subject: Principles of Management
Unit: III
BUSINESS
SOCIETY
Manpower(labor, employee) EnergyMoneySkillsThoughtsRaw materialsStatusMachineryLandprofit
gives
SOCIETY includes
•Share holders•Customers•Employees•Creditors•Govt•Community
•Definition:
•S.R. is a moral obligation toward society that a
business has to fulfill
•S.R. involves the efforts of businessmen to safeguard
long-term interest and welfare of society.
•Decisions and actions beyond the firm’s direct
economic/profit interest
•As business takes so many things from society, it’s a
moral duty of business to give something back to
society.
Companies with CSR
12
34
•Responsibility towards shareholders
Business must give a fair return on capital
Providing regular and full info about org.(future
plan, changes, working of org. etc.)
Dividend on time
•Responsibility towards customers
Business should provide goods and services at reasonable
prices
Providing better quality- standardized goods (ex. ISI)
Solving consumers’ complaint
Collecting info. About needs, preferences, likes-dislikes
(survey-research)
Details of weight, price, exp.date, should be on packing
Honest advertising
After sales services
Humble behavior
Sufficient quantity
•Responsibility towards employees
Business should pay salary on time
Security of job
Improve motivation and efficiency
Participation in management
Promotion on right time
Training and development
Recognition and dignity
Solving grievances and complaints
Other benefits (p.f., gratuity, incentive, music, mobile, car, allowances,
food)
•Responsibility towards the creditors
(Trade creditors, debenture holders, depositors, commercial
banks, and financial institutes)
Paying interest on time
Giving all info of working org.
Developing good relations
To use Money for productive purposes only
•Responsibility towards the govt.
Pay taxes regularly
Following rules
Avoiding bribe and corruption
Providing proper info. About org.
•Responsibility towards the community/nationContinuous flow of goods and services
Employment opportunities
Preventive measures against air, water, land pollution
(Conserving ecological balance)
Contributing for schools, libraries, hospitals
Setting example for others. Ex. Hindustan lever ltd (adopting
village)
Uplifting the society by various campaigns (ex.idea’s power
saving hour)
ETHICS IN MANAGEMENT
Intro to mgt.
Example
Ex, code of ethics by vodafone,
http://www.vodafone.com/start/about_vodafone/corporate_governance/code_of_ethics.html
promote honest and ethical conduct, including the ethical handling ofactual or apparent conflicts of interest;
promote the full, fair, accurate, timely and understandable disclosure ofthe Company's financial results in accordance with applicable disclosurestandards, including, where appropriate, standards of materiality;
promote compliance with applicable governmental laws, rules andregulations;
deter wrong doing; and
require prompt internal reporting of breaches of, and accountability foradherence to, the Code.
Intro to mgt.
Ethics
The code of moral principles and values that
govern the behaviors of a person or group with
respect to what is right or wrong.
• Rules and principles that define right and wrong
conduct
Example A code of ethics, also called a code of conduct or ethical code, sets out the
company's values, ethics, objective and responsibilities. A well-written codeof ethics should also give guidance to employees on how to deal withcertain ethical situations. Every code of ethics is different and should reflectthe company's ethos, values and business style. Some codes are short,setting out only general guidelines, and others are large manuals,encompassing a huge variety of situations.
Kraft
The Kraft code of ethics contains just 10 short rules of ethical behavior thatall employees must follow. The introduction to the Kraft code of ethicssuggests that employees should let values guide their actions in all cases.The code also stresses that if something seems wrong, it should beaddressed directly. The code includes a speaking-up policy that requiresemployees to speak up if they are aware of any violations of the code, eventhose they have committed themselves. The 10 rules are: Make food that issafe to eat; market responsibly; treat people fairly; respect the free market;compete fairy; respect the environment; deal honesty with thegovernment; keep honest books and records; never trade on insideinformation; give Kraft Foods your complete business loyalty.
Verizon
The Verizon code of ethics is a lengthy documentthat contains four short core values, followed by 16pages of specific rules and guidelines to follow incertain situations. The core values are integrity,respect, performance excellence and accountability.The specific guidelines cover situations, such as howto deal with workplace violence, alcohol use andharassment. They also cover areas of integrity andfairness, such as how to avoid conflicts of interestand how to safeguard company information. There isalso a section on protecting Verizon's companyassets, including what to do in cases of sabotage andhow to create accurate records.
Colgate-Palmolive
The Colgate-Palmolive code of ethics is a longdocument, but is broken down into individualareas of conduct. The code is intended as a guideto all daily business interactions and is used inconjunction with the company's businesspractice guidelines. The code covers 10 areas,including: Our Relationship with Each Other; OurRelationship with the Company; OurRelationship with Consumers; Our Relationshipwith Government and the Law; Our Relationshipwith Society and Our Relationship with theEnvironment.
Ex. Of bus. ethics
To give fair and equitable treatment to theemployees
To charge fair price from the customers.
To use fair weights for measurement ofcommodities
To pay taxes to govt., and other bodieshonestly
To earn reasonable profit
To become a good corporate citizen
THANK YOU
References:
1.https://c1.staticflickr.com/5/4047/4580879161_457a3eae00.jpg
2.www.Rai university.edu
3.https://lh5.ggpht.com/ErVxE7kJ34vo36pUY5qIrmx3dUoBP9jQKXpRwOFTjWNRleexDhaiYX13tLdRUV2flHjy5pw=s123
3. https://lh5.ggpht.com/5ZyVY8zT89I1a-Zlxx_F71Dt9z1oHpfBoqhq41uunnya22HTKovXjCdGtqzG3eJh9oUJ=s85