ATTENTION TOWARDS COMMON SENSE

Greet people with a smiling, ‘Hello', ‘Good Morning', etc. even if you pass them in the

corridor and always acknowledge others' greetings.

Incorporate ‘Please' and ‘Thank you' as a regular part of

your everyday courtesy. Remember to use ‘Excuse me', ‘ May I', ‘ Can I help you' and

‘You are welcome' as and when needed.

Don't hesitate to apologise with a ‘Sorry' even if there's a slightest indication that you

are in the wrong.

Always be punctual; lateness is very rude.

Colleagues and managers value undivided attention.

Using your phone, messaging or checking emails during a conversation or meeting is

downright rude.

Be aware of your voice level all time. Ensure that you speak at

a reasonable volume, especially when on the phone.

Refrain from butting in when someone is speaking. If you

have to intrude, first apologise for the interruption.

As far as possible, acknowledge and respond promptly to requests and questions, be it in person,

phone or by email.

Respect others' time and privacy. Knock before entering and defer if the person signals

that he is busy.

Seek permission before borrowing something, even if it

is office supplies.

Refrain from sharing personal matters with one and all .Avoid

interfering in others' private affairs. Draw a clear line when

it comes to gossip.

It goes without saying that there is no place for obscenities at work.

Keep your cubicle neat and clean with the

required things on the table.

Have a standard, professional-sounding ringer on your mobile and avoid using the

speakerphone.

Be helpful, compassionate, tactful and considerate in your dealings with others. In

other words, do to others what you would have

them do to you!

THANK YOU