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APM Knowledge SIG Adrian Malone 02 March 2016 1 1 March 2016

Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

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Page 1: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

APM Knowledge SIG

Adrian Malone

02 March 2016 1

1 March 2016

Page 2: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

02 March 2016 To update footer go to 'Insert' Tab > Header & Footer 2

Atkins is a design,

engineering and

project management

consultancy.

• 18,462 employees

worldwide

• Revenue: £1.76

billion

• Established in

1938

Page 3: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Knowledge Management and

Project Management

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Page 4: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Venus

02 March 2016 4

A day on Venus lasts 243 days…

Venus rotates in the opposite direction to most other plants in our solar system…

Image: NASA

Page 5: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

02 March 2016 5

With gravity just 37% of that on Earth, you can leap 3x higher…

There have been >40 missions to Mars, less than half were successful…

Mars

Image: NASA

Page 6: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Why Knowledge and Collaboration

Matters

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Page 7: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Global Infrastructure Gap

• Global infrastructure investment requirements to 2030 was

US$50tn (OECD)

• Mitigating effects of climate change up to 2050 was US$45tn

(OECD)

• UK Government targets 33% cost reduction, 50% time saving and

50% reduction in greenhouse gas emissions by 2025. (Digital Built

Britain)

• 40% saving achievable through applying current best practice

globally, amounting to US$1tn per annum savings (McKinsey)

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Page 8: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

How Can We Address This?

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Page 9: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

The Challenge With Lessons Learned

Page 10: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

The Importance of Communities

• Take ownership of learning process

• Provide context and interpretation

• Knowledge is social

Community first > Then tools and process

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Page 11: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Technical Networks

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Page 12: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Bridges Technical Network

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Page 13: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Key Principles

• Celebrating success and the creation of ideas

• Publically acknowledging contributions

• Valuing sharing of knowledge in career progression

• Celebrating re-use of learning from previous projects on new projects

• Ensuring all can ask questions without fear of ridicule… an issue of trust

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Page 14: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Technical Networks

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Technical Networks

Interpret & validate

Provide ownership

Share guidance

(multi-channels)

Value sharing

Manage skills and

Build trust

Page 15: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Professional Networks – PM Community

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Page 16: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

PM Community

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At the Heart of The Professional Project Manager Journey

Page 17: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Final Thoughts

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• We have a global and national infrastructure

investment challenge

• We need to be better at sharing best practice to

drive efficiency and better outcomes

• Learning happens in networks

• Networks are social and need trust, time and

shared sense of belonging to be effective

Page 18: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

Thank You

Adrian Malone

@adrianmalone

02 March 2016 18

Page 19: Atkins - Case study on Knowledge Management approaches introduced within Project environments by Adrian Malone, 1st March 2016

This presentation was delivered

at an APM event

To find out more about

upcoming events please visit our

website www.apm.org.uk/events