Building a Culture of Lean Innovation within Atlassian Support

Tony Atkins, Lean Innovation Program Manager<aatkins@atlassian.com>

React toToday

React toToday

Build forTomorrow

OR

Lean + Innovation + Culture

20% Time?

Try 80% Time.

So how do we getthere?

Time Skills Access

So, how do wemake the time?

Value Stream Mapping

Start Finish

Time Spent

Start Finish

Time Spent

HighValue

LowValue

High Value

Low Value

High Value

Low Value

How do we build theskills our teams need?

Admins Developers

Writers Speakers

ProjectManagers

Analysts

45

LearnMeasure

Build

How do we expandaccess for our teams?

So, nice talk, buthas it worked?

June

June

2013

2014

2013 Dec

What have we learned?

Activity

Everyone Grab aBucket of Water

Outcome

Put Out the Fire!

VS.

-VS-

Problems First,Not Solutions

Tools

Issue Navigator

Rapid Boards

+

Questions? Comments?