The Art of Conversation: All of us are smarter than any of us

The Art of Conversation: All of us are smarter than any of us

Keith De La RueKeith De La Ruehttp://www.flickr.com/photos/dragunsk/

In the dream,the wise man said…

Conversationdoesn't just reshuffle the cards: it creates new cards – Theodore Zeldin

In conversation we…In conversation we…

Transform factsReshape themDraw new implicationsDevelop new trains of thought

We must be open…We must be open…

http://www.flickr.com/photos/timpatterson/

“We risk impoverishing

ourselves if we ignore the personal”

- Gurteen

“We risk impoverishing

ourselves if we ignore the personal”

- Gurteen

http://www.flickr.com/photos/atomicjeep/

Conversation is intrinsically creativeConversation is intrinsically creative

… If we are prepared to change.

The way we talk shapes what we do

If we talk differently, life can be more interesting

http://www.flickr.com/photos/aturkus/

Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010

Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010

Ability to perform group tasks

Independent of individual intelligence

Whole greater than sum of parts

Based from how the team works together

http://www.flickr.com/photos/gregloby/

Collective intelligence

Social sensitivitySocial sensitivity

http://www.flickr.com/photos/36238874@N02/

Equal turnsEqual turnsNo dominationNo domination

Women and conversationWomen and conversation

More sensitivityMore sensitivityhttp://www.flickr.com/photos/cmi_managers/

Leadership challenge:facilitation,not control

Not easy for hierarchical organisations

- or rugged individualists

http://www.flickr.com/photos/http2007/

Innovation – the Eureka moment?Progress is more about one door leading to another door - Steven Johnson, Where Good Ideas Come From

Sharing and recombining ideas-> Conversation

http://www.flickr.com/photos/karrienodalo/

http://www.flickr.com/photos/gastev/

… Don’t isolate the genius in the laboratory!

… Don’t isolate the genius in the laboratory!

The adjacent possible

The multiple

The adjacent possible

The multiple

The Enlightenment – C17The Enlightenment – C17

http://socialmelb.com/

Wisdom of crowds – cognitive problemsWisdom of crowds – cognitive problems

Diverse membership

Members thinking independently

Knowledge pooled

Diverse membership

Members thinking independently

Knowledge pooledhttp://www.flickr.com/photos/24888116@N06/

http://www.flickr.com/photos/zoetnet/

Friends with cognitive benefits - Ybarra et al, 2010

Friends with cognitive benefits - Ybarra et al, 2010

Talking to others improves individual mental function

Talking to others improves individual mental function

Brief, friendly conversations

improve executive function -

working memory, focus

Brief, friendly conversations

improve executive function -

working memory, focus

http://www.flickr.com/photos/chipgriffin/

Put yourself in other shoesPut yourself in other shoes http://www.flickr.com/photos/zoonabar/

Get people together in conversationGet people together in conversation

http://www.flickr.com/photos/MrTopf/

CommunityCommunity

Conversations for knowledge sharingand innovation – the café concept

http://www.flickr.com/photos/stephanridgway/

Conversational toolsConversational tools

http://www.flickr.com/photos/44709316@N03/

Microblogging

https://www.yammer.com/cpx/

Networking, awareness, chat

http://www.facebook.com/#!/groups/323447999676/

Any conversation helps!

Any conversation helps!

http://ozcollab.com/

Conversations help us…

… find the missing pieces

Facing complexity in organisationsEngaging people

Facing complexity in organisationsEngaging people

http://www.flickr.com/photos/odreiuqzide/

And then you woke up…

… But I’ll give youthe five rules formore innovativemeetings!

http://www.flickr.com/photos/alancleaver/

Have we all been introduced?

http://www.flickr.com/photos/lionheartphotography/

Is everyone openand willing to

change?

Are we all taking equal

turns?

Are we all taking equal

turns?

Is the talk friendly and constructive?Is the talk friendly and constructive?

http://www.flickr.com/photos/ryanready/

Do we have sufficiently diverse viewpoints?

http://www.flickr.com/photos/untitlism/

Let’s talk about it…Let’s talk about it…

@kdelarue 0418 51 7676

keith@delarue.nethttp://acknowledgeconsulting.com/

@kdelarue 0418 51 7676

keith@delarue.nethttp://acknowledgeconsulting.com/