Aria company profile

•R&D & Development

•Marketing & Sales

•Support Engineers

•Admin & Operations

•Others

ARIA TEAM

www.ariatelecom.net

•Founded in 2003, Head office in New Delhi

•Branch Offices: Mumbai , Ahmadabad

•100 + Business Partner all across the

Country

•Presence Outside India:

•Africa , Malaysia , Nepal , Bhutan , UK,

Saudi Arabia

Customer Care: +91-11-46579900

• IVR (Interactive Voice Response System)

•Telephone Voice Recording System

•Predictive Dialer

•Call Center Headset

•Audio Conference Bridge

•Fax Server

•IP-PBX

•Contact Center Solution

•Voice Mail

Technology

www.ariatelecom.net

• Aria being an innovative company developed

cost effective solution for almost every industry

like

• Customer Care

•Technical Support

•Help Line

•NGO, Corporate

•Govt. Organization /PSU

•SMEs .

•Call Center / BPO

Customer Care: +91-11-46579900

ARIA

Call Center Headsets

www.ariatelecom.net Customer Care: +91-11-46579900

•High quality binaural headset with

noise cancellation.

•Ideal for Digital phones, IP phones,

Analog Phone , Dial pad etc.

•Can be used in Call Center & High

end office communication.

•QD compatible like USB, Rj9,

3.5mm, 2.5 mm etc

•12 Months warranty

ARIA 151N


•High quality binaural headset with

noise cancellation.

•Ideal for Soft phone, Skype etc

•Can be used in Call Center & High


•Direct USB Connection , Plug & play

•Mute & Volume Control Function

ARIA 151N-USB


•Good quality, rough & tuff, binaural

headset with noise cancellation.

•Ideal for Digital phones, IP phones,

Soft phone, Analog Phone,

Telephone Dial pad.

•Can be used in Call Center & high


•QD compatible like USB, Rj9,

3.5mm, 2.5 mm etc

•12 Months Warranty

ARIA 308N


• Cost effective binaural headset

with noise cancellation.

•Suitable for small & medium call

centers.

•Compatible with digital phones, IP

phones, Analog Phone, Telephone

Dial pad.

•Call Center & High-end office

communication.

•Direct Rj9 connectivity with Mute &

volume Control

ARIA 12N-RJ9-V


•Good quality rough & tuff binaural

headset with noise cancellation .

•Most suitable for Soft Phone ,

Predictive Dialers , Skype etc.

•Can be used in Call Center & high

end office communication .

•Direct USB Connectivity with Mute

& volume control function

•Plug & play , compatible with all OS

•12 Months Warranty

AR 12N-USB


•16 Digits Incoming & outgoing

• No display with back light function

• 15dB speakerphone volume

control

• Redial, Flash, in-built & headset

ring function

• Electronic calendar indication

• In use indication

• RJ-9 jack for headset

• Additional RJ9 jack for monitoring

with dual mute function

ARIA 350 Dialpad

www.ariatelecom.net

Headset

Connecting

Cables

RJ9 QD Cable

www.ariatelecom.net

Headset

Connecting

Cables

USB QD Cable

www.ariatelecom.net

Headset

Connecting

Cables

3.5 mm PC Cable

www.ariatelecom.net

Headset

Connecting

Cables

Y Training Cable -QD

Y Training Cable – RJ9

www.ariatelecom.net

TVRS

www.ariatelecom.net

· Proprietary format of Voice File

· Data base MS Access or Ms SQL

· Dealing number entry Window

· Searching Dealing number

· Automatic FTP backup

· Multi location Live Monitoring tool

· 2-200 Port in Single system

· Customization as per requirement

· PC based

Telephone Voice

Recording System

ARIA 1002-2 Port Logger

www.ariatelecom.net

•Two Channel TVRS with USB Connectivity

• Can be used with direct telephone lines ,

EPABX extensions , VOIP FXS/ FXO ,

Wireless Radio equipment etc

•This has excellent capability to perform

varied operation such as CRM integration,

recording & live monitoring, SMS / email

alert integration and GSM recording.

•Automatic Scheduled FTP Backup

•System Health alerts


www.ariatelecom.net

•Sixteen Channel TVRS with PCI Card

Based






· 2 Time hardware Compression

· Microsoft windows Based

· Parallel Connectivity

· Compatible with GSM / CDMA FCT

· 2 Time hardware compression

• Integration possible with third party CRM

•SMS / Email alerts integration (Optional)

•Inbuilt Client Info pop-up

•Web based GUI


www.ariatelecom.net

•Sixteen Channel TVRS with PCI Card Based














•Web based GUI


www.ariatelecom.net

•30 Channel TVRS with PCI Card Based

• Can be used with ISDN PRI











•Web based GUI

•PBX SMDR integration with ARIA CAS

•Compatible with all EPABX

•

ARIA 3208- 8 Port Logger

With Mail Box

www.ariatelecom.net

•All stand red features TVRS

+ •Auto Answer Facility

• Mail box to leave a message

• 365 different welcome message

•Can be used as Auto Logger for Police ,

Help Desk , Office purposed to receive calls

in off office Hours

•Information play

• combination of basic IVR + Voice Logger

ARIA 3002- 2 Port Logger

With Mail Box

www.ariatelecom.net

•All stand red features TVRS

+ •Auto Answer Facility

• Mail box to leave a message

• 365 different welcome message

•Can be used as Auto Logger for Police ,

Help Desk , Office purposed to receive calls

in off office Hours

•Information play

• Combination of Basic IVR plus Voice Logger

ARIA 400

4 Port Embedded Logger

www.ariatelecom.net

•· No need of PC, LAN connectivity

•· SD Card based memory up to 16 GB

•· · Inbuilt microphone & Speaker

•· Software for PC,

•· Search call & play option

• Accessible from any where if put on static IP

•Interactive Display

•Superior Voice Quality

• Incoming & Outgoing No

•Call detail with time & date

•Compatible with all PBX & direct Telephone

lines

•Very stable plate farm

•Useful for telephone & conference recording

ARIA 100


www.ariatelecom.net

•· · No need of PC, USB connectivity

•· SD Card based memory up to 32 GB

•· · Inbuilt microphone & Speaker

•· Software for PC for Search call & play

•Superior Voice Quality

• Call detail with time ,date & phone number

•Compatible with all PBX & direct Telephone

lines

• All features of AR 100 plus

•Mail box to leave a message

•Can be used for Voice Recording

ARIA 120


CCS IVR

www.ariatelecom.net

•· Microsoft OS based plate farm

•· Support Dialogic & Pica Voice Board

•· Drag & Drop based GUI to make call flow

•· Data based independent call flow run on

XML

•· Support all major database

•· API to integrate with third party data base ,

CRM, ERP

•· 4 -200 Ports

•· Customization as per requirement

•SMS/ Email / Fax integration

•Compatible with all PBX & Direct Lines

•Cost effective , Stable Solution

Interactive Voice

Response System

(IVR)

CCS vMail

www.ariatelecom.net

•· Microsoft OS based plate farm

•· Support Dialogic & Pica Voice Board

•· Easy GUI to configure

•· Data based independent call flow run

on XML

•· NO need of Database

•· Message to your Email

•· 4 -200 Ports

•· SMS alert (Optional)

PC Based

Voice Mail

With message on

Email

CCS Conf Bridge

www.ariatelecom.net

•· Linux OS based plate farm

•· Support PRI & Analog Extensions

•· Easy GUI to configure

•· Authentication based entry

•· No need of Database

•· Play name while entry & exist

•· No hang up tone

•· Admin has right to mute & kickout any

participant

•Conference Recording

•Multiple Group

PC Based

Conference Bridge

CCS Predictive Dialer

www.ariatelecom.net

•· Linux Centos OS based plate farm

•· Run on Asterisk telephony

•· Easy GUI to make call flow

•· Support all major database

•· API to integrate with third party CRM, ERP

•· Customization as per requirement

•SMS/ Email / Fax integration

•Compatible with all PBX & Direct Lines

•Support Predictive , Progressive & Preview Dialing

mode

• Multiple ACD/ UCD option

•Agent Recording

•Customizable Client Info Popup & disposition

PC Based

Complete Call

Center Solution

Some Important Clients

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http://www.pnb.com/

http://www.damcogroup.com/index.html

http://trustlineindia.com/index.html

http://www.sony.co.in/section/home

Contact Details :

Aria Telecom Solutions Pvt. Ltd. B-29, 2nd Floor, Patparganj Industrial Area, New Delhi, Delhi - 110 092, India

Tele: +91-11-46579900-64610205, 07503039900

Marketing : 9818788008, 9818234511

Thanks for

Listening