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THE REPUTATION JOURNEY Creating a New Brand from a 150-year-old company

Aqualogy Reputation Institute Conference 2013

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Page 1: Aqualogy Reputation Institute Conference 2013

THE REPUTATION JOURNEY

Creating a New Brand from a 150-year-old company

Page 2: Aqualogy Reputation Institute Conference 2013

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FROM AGBAR TO AQUALOGY

“From cold to warm,

from local to global,

from pure engineering

to public service”.

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PEOPLE PLANET

THE WATER WORLDUnequal distribution and difficult access to drinking water

GOALS DECISIONS

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WATER & PEOPLE

70% Human body

90% Human brain92% Human blood75% Human muscles22% Human bones

“A human can survive for a month or more without eating food, but only a week or so without drinking water.”

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WATER & PLANET

0.0001% of the whole planet’s water are drinking water reserves

www.calvert.com

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WATER & GOALS

MDG(poverty, diseases,

mortality, environment)

2013Water

Cooperation International

Year

1948Universal

declaration of HR

2010United Nations

Resolution

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WATER & CONFLICTSEvery person in the world consumesabout 150 liters of water a day for drink and cleanliness purposes

Between 2.000 and 6.000 liters of virtual water person/day

1 kg bovinemeat

14.000 liters of water

1 literof milk

3.000 liters of water

1 cottonT-shirt 4.000 liters of water

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BUSINESS MODEL CHANGEConcessions decrease

Worldwide crisis: uncertain economy

Anti-privatization lobby

Profitability backs away and theattractiveness to investment funds slows down

Opportunities in water

Development and expasion of new watertechnologies

Administrations and companies need to cut costs with efficiency increasement

A wide number of industries bet for saving water and establishing clean processes

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MODEL CHANGEConcessions decrease Opportunities in water

Water history in Europe and Latin

America

Water solutions for sustainable

development

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Industry

Agriculture City

Environment

Technology Consultancy Project/Design Construction Operations

AQUALOGY ADDS GLOBAL ANSWERS

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Successful trajectory as water manager

Born in Barcelona in the 19th Century. It serves water to million people in different continentsRests in excess in its most technical and cold side

Contributes to the quality of live and the welfare of people

FROM AGBAR…

Global brand with integrate solutions for water problems around the worldUnlocking the value of the accumulated knowledge

Pioneering in sharing solutions for sustainable management

…TO AQUALOGY

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QUALITATIVE STUDYAgbar / Aqualogy

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QUALITATIVE STUDY

Worldwide specialist in urban water services

Proffesionalism and solvency image in the industry

Complex. It embraces many small business

Engineers company. No closeness or sympathy towards citizens 

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QUALITATIVE STUDY

It revives a sense of modernity

It is identified with information technologies and knowledge

It is seen as a warmer company with kindness in its mission

A still young company: slight knowledge degree

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COMMUNICATION PLAN

New corporate

culture

Transmedia plan:Dramanagement

GamesComic

Penetration-

Knowledge

Esteem-

Emotion

Leadership-

Internationality

Relevance-

Differentation

The brand is gradually assumed and well-known

Perception ofthe “soul” of the company

Consolidation asa global brand who embraces all local brands

The integrated offer is itsdifferential value

AqualogyBrand

AmbassadorsProgram

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Ignasi Fainé De Garriga

Communication and Corporate Responsibility Director

[email protected]

Page 17: Aqualogy Reputation Institute Conference 2013