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AARNet Copyright 2011 AARNet Applications and Service Update James Sankar QRNO meeting 18 November 2011

An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

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An update on the work of AARNet's Applications and Services team to Queensland customers

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Page 1: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

AARNet Applications and Service Update

James Sankar

QRNO meeting

18 November 2011

Page 2: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

AARNet/QCIF Video Workshops

•  Three workshops held (50/50 funded) –  Melbourne (18 November – Rydges/UniMelb), –  Perth (20 November – Curtin) –  Brisbane (24 Nov- UQ)

•  70 Attendees: –  Traditional AV/IT contacts, –  eResearch & Access Grid/EVO user base –  Teaching and Learning community –  Central & faculty IT areas

•  Institutions: –  CSIRO, Curtin, Deakin, ECU, Griffith, IVEC, JCU,

John Paul College, Latrobe, Monash, QUT, SCU, RMIT, UniMelb, UoBallarat, UQ, USQ, UTas, UWA, UWS, Vic Schools, Victoria Univ, VPAC

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Melbourne

Brisbane

Perth

Page 3: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Unified Communications Exchange •  What is it?

–  Communications services beyond the enterprise –  Supports Enterprise Unified Communications – multivendor –  VoIP, Video, Instant Message, Presence beyond enterprise cloud –  Provide better monitoring and measurement of services

•  How does it work? –  Connects “Sessions” together for communication –  Redundancy – Equipment is duplicated with failover support as standard –  Secure – hides critical servers from WWW + Secure connections to customers

(prevents incidents like SIP attacks) –  Scalable – supports 000’s of simultaneous sessions –  Uses SIP & H.323 protocols to provide best VoIP/Video support –  Supports NAT/FireWall Traversal (connects parties together despite these

obstacles) – good where sites don’t have expertise onsite –  Supports IPv6 (Future Proof)

Page 4: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Unified Communications Exchange

4

Ins$tu$on  A   Ins$tu$on  B  AARNet    UCX  

Enterprise  UC  

Enterprise  UC  

MCU  

B2B  video  without  MCU  to  those  you  know  –  our  1st  service  offering  

Page 5: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Unified Communications Exchange

5

Ins$tu$on  A   Ins$tu$on  B  AARNet    UCX  

Enterprise  UC  

Enterprise  UC  

Service  Broker  

R&E  white  pages  +  presence,  click  to  call..  

Find  me,  connect  to  me  via  secure  dynamic  white  pages  directory  (futures)  

Page 6: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Enable video routing via SIP/H.323 on AARNet and beyond 2008-2010

**ACSS - AARNet Conferencing Scheduling System

AARNet 3 network

AARNet UC eXchange for video calls and new and integrated services (New:

community directory, 3rd party & federated presence services)

Migration of Cisco/Polycom

Conferencing, Record, Streaming platforms to lower cost hardware or

cloud services

Interoperable TelePresence

Services (multi-vendor, multi

device + scale)

Extension of Global VoIP/Video SIP

services, with mobile application and

Unified Communications convergence with

other services

Mobile video services platform and gateway with

other services via a secure, scalable.

Manageable platform) iSee on

html5?

Using  SIP/H.323  SBCs  to  enable  Point-­‐to-­‐Point  and  mul$-­‐point  (via  MCU)  video  calls  from  an  enterprise  based  unified  communica$ons  system  (usually  point-­‐to-­‐point  calls  only  support  audio)  

Using  SIP/H.323  SBCs  to  leverage  connec$ons  to  create  a  contacts  pages  portal  (searchable)  to  find  experts,  see  presence,  click  to  call  

Using  SIP  to  connect  different  Cisco  TelePresence  suites  together  via  the  TelePresence  eXchange  

Page 7: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Enable TelePresence interoperability and move hardware to cloud 2008-2010

**ACSS - AARNet Conferencing Scheduling System

AARNet 3 network

AARNet UC eXchange for video calls and new and integrated services (New:

community directory, 3rd party & federated presence services)

Migration of Cisco/Polycom

Conferencing, Record, Streaming platforms to lower cost hardware or

cloud services

Interoperable TelePresence

Services (multi-vendor, multi

device + scale)

Extension of Global VoIP/Video SIP

services, with mobile application and

Unified Communications convergence with

other services

Mobile video services platform and gateway with

other services via a secure, scalable.

Manageable platform) iSee on

html5?

This  example  (above)  uses  the  Polycom  MCU  with  Cisco’s  TelePresence  Interoperable  Protocol  (TIP)  support  to  connect  Cisco  TP  suites  to  tradi$onal  video  suites  (H.323/IP  based),    AARNet  will  explore  mul$-­‐vendor  solu$ons  before  deciding  on  the  recommended  solu$on.  

This  example  (right)  uses  AARNet’s  MCUs  to  connect  non  Cisco  TelePresence  systems  from  mul$ple  vendors  together,  this  example  shows  Huawei  and  Polycom  suites  (view  from  webstream  on  leU  image,  view  from  Huawei  suite  to  2  x  Polycom  suites  on  right  image.  

Page 8: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

First calls with Monash University •  Point to Point •  Multipoint •  NLR Peering with US sites •  Website/how to join •  Interoperability tests started

Page 9: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Support multiple personal video platforms, ideally behind AUCX 2008-2010

**ACSS - AARNet Conferencing Scheduling System

AARNet 3 network

AARNet UC eXchange for video calls and new and integrated services (New:

community directory, 3rd party & federated presence services)

Migration of Cisco/Polycom

Conferencing, Record, Streaming platforms to lower cost hardware or

cloud services

Interoperable TelePresence

Services (multi-vendor, multi

device + scale)

Extension of Global VoIP/Video SIP

services, with mobile application and

Unified Communications convergence with

other services

Mobile video services platform and gateway with

other services via a secure, scalable.

Manageable platform) iSee on

html5?

Cisco  Webex  offers  a  collabora$on  tool  that  can  integrate  with  Cisco  TelePresence  (client  and  server  $)  

EVO  enables  video  collabora$on  and  integrates  with  Access  Grids  (server  $  and  free  client)  

AARNet  Anywhere  (ViVu)  can  connect  mul$ple  Skype  par$cipants  together  (free  client,  beta  server  trial)  

Skype  is  a  free  client  for  point-­‐to-­‐oint  video  and  a[racts  a  subscrip$on  for  mul$point  calls  

Vidyo  offers  a  scalable  video  codec  solu$on  for  low  bandwidth  loca$ons,  can  integrate  with  H.323  MCUs  (server  and  client  $)  

Mul5ple  Gateways  appear  today  to  be  the  only  technical  solu5on  to  connect  the  mobile  applica5on  world  to  the  video  room  based  world  but  the  trick  will  be  to  do  so  in  a  secure,  scalable  and  simple  way  for  the  end  user  

Page 10: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

New partnerships •  Open Visual Communications

Consortium (Global) –  First R&E Network operator –  Goal: To enable “meet me” rooms via

SBC/SIP/ENUM based connections for video calls across multi-vendor member networks

–  Members: AT&T, BCS Global, Airtel, BT Conferencing Services, Masergy, Orange, Polycom, Telstra, Verizon, Teliris, Dialogic, AARNet

•  National Networking Initiative (Auz/NZ) –  DEEWR Govt funded –  Building on Australian

Teaching and Learning Council outcomes

–  Goal: Seek ways to support teaching, learning, learning mgt systems

–  Members: ACODE, ascilite, HERDSA, CADAD, ODLAA, AARNet, NetSpot and DEEWR

Page 11: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Bring all the services together where it makes sense to 2008-2010

**ACSS - AARNet Conferencing Scheduling System

AARNet 3 network

AARNet UC eXchange for video calls and new and integrated services (New:

community directory, 3rd party & federated presence services)

Migration of Cisco/Polycom

Conferencing, Record, Streaming platforms to lower cost hardware or

cloud services

Interoperable TelePresence

Services (multi-vendor, multi

device + scale)

Extension of Global VoIP/Video SIP

services, with mobile application and

Unified Communications convergence with

other services

Mobile video services platform and gateway with

other services via a secure, scalable.

Manageable platform) iSee on

html5?

Making  all  room  based  systems  and  personal/mobile  video  systems  talk  to  one  another  requires  careful  evalua5on  and  decisions  on    1.  Selec$on  of  Gateways/traversal  solu$ons  to  reach  out  to  all  video  

systems  across  IPv4  and  ideally  IPv6  2.  Appropriate  management,  opera$on  and  scaling  of  mul$ple  services  

to  avoid  N-­‐squared  complexity  and  cost  3.  Keeping  the  system  simple  and  easy  to  use  for  the  end  user  4.  Keeping  the  costs  and  complexity  low  for  the  customer  who  supports  

the  end  user    5.  Balancing  the  avoidance  of  vendor  lock  in  versus  complexity  of  the  

mul$-­‐vendor  environment  6.  Balancing  Open  Source  versus  off  the  shelf  7.  Future  proofing  on  open  standards  8.  Managing  and  influencing  the  vendors,  encouraging  healthy  

compe$$on  for  be[er  products  at  lower  prices  9.  Showcasing  the  benefits  of  the  AARNet  network  10. Enabling  synergies  with  collabora$on  plahorms  used  in  research,  

teaching  and  learning  

Next  steps:  1.  Establish  a  communica5ons  convergence  steering  commiHee  2.  Develop  the  overall  plan  (scope,  cost/benefit,  risk  assessment)  3.  Implement  work  packages,  track  progress,  review  overall  plan  

Page 12: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Possible technical work packages (TBA) 1.  Move current services behind the AUCX, explore Firewall/NAT traversal

solutions for greater security, border traversal access, reach.

2.  Extend the AUCX with ENUM to cater for multi-dial plans on IP/E.164/URI via SIP trunks/gatekeepers for personal video end users to connect to NVCS and TP Suites.

3.  Extend Telepresence Exchange services to interoperate with open standards based H.323/IP via AUCX

4.  Scheduling extended to Telepresence services with AAF access.

5.  Test external cloud based conferencing services (soft MCUs).

6.  Develop and test video applications for mobile devices accessible via 3G/wifi/NBN/AARNet connections.

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Page 13: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Who to call for more information? •  Either enquire at •  [email protected] - 24x7 NOC/Helpdesk Phone:     •  1300 APL NOC      (1300 275 662)

•  Or Direct to [email protected] or call 1300 11 NVCS (or +61 2 6222 7527)

•  Or Me at [email protected]

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Page 14: An Applications and Service talk to the Queensland Regional Networking Organisation board of mgt meeting

AARNet Copyright 2011

Any Questions?