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Monday 22 – Friday 26 AugustHotel Grand Chancellor 65 Hindley St, Adelaide Marketing Week 2011
marketingweek.com.au
AMI5 Marketing Week Program 220x220.indd 1 11/07/11 8:46 AM
Come together... in August
The words of the famous Beatles 1969 track ‘Come together’ still ring true. When we collaborate and work together, we can achieve amazing things.
Collaborating and uniting to realise a common goal is at the heart of what marketers do every day. So it makes sense to ‘come together’ and explore this theme at Marketing Week 2011.
Pre-event Masterclasses Monday 22 August
9.15am to 12.30pm
How to create a social media dashboard
and a social media newsroom
Laurel Papworth, The Community Crew
This practical session shows step by step how to set up (low
cost or free) a social media dashboard for monitoring and a
social media newsroom and a demonstration of tools to make
your life easier (no more pdf press releases!).
Social media dashboard
Want to know what customers, competitors and staff are
saying about you on social networks? Need to save time on
your social media monitoring? This masterclass gives you
practical steps to set up a free tool to monitor your brands
online. This class will show you how!
Social media press room
Spend time building a social media press room. If you find
your pdf attachments are not being opened and your email
newsletter is unread, how can you integrate Facebook and
Twitter into your website AND not have to spend all day
updating social media sites? Learn here!
Registration includes morning tea
Presented by the Australian Marketing Institute
1.30pm to 5.00pm
The social way
Gavin Heaton, SAP
Social media is more than just Twitter or Facebook. It’s
creating new behaviours and new business models and many
of us are already feeling its impact in our professional and
private lives. This workshop will step you through the process
of creating a continuous digital strategy – from objective
setting through the process of execution, channel selection
and content creation. You will discover how to test, measure
and refine your objectives and find out what it means to ‘lose
control of your brand’. By the end of this workshop, you’ll
know what it means to be on ‘the social way’ and what that
means for your business and your personal profile.
Registration includes afternoon tea
Presented by the Australian Marketing Institute
Day 1 Tuesday 23 August
Keynote Presentation
Session 1A – 7.30am to 9.00am
How eyebrows, shoes and calligraphy can turbo-charge your
team’s creativity
Dr Amantha Imber, Inventium
Learn how to dramatically boost your team’s ability to generate
brilliant ideas during this interactive keynote presentation.
You will leave with a bunch of practical tools to take straight
back to the office that we guarantee will immediately boost
your team’s ability to produce breakthrough thinking.
Registration includes breakfast
Presented by the Australian Marketing Institute
Session 1B – 9.15am to 10.30am
Collaborating in the insecure world of marketing
Digby Richards, AJF Partnership Sydney
Through a range of examples from India to China to Australia,
Digby will provide insights into how best to weave cultures,
skill-sets and attitudes together to create winning work.
Presented by the Australian Marketing Institute
Registration includes morning tea with the Marketing Week
exhibitors, 10.30am to 11.00am – Session 1B and 1C delegates
Session 1C – 11.00am to 12.15pm
21st century communication – social media in the new age
Stephen Yarwood, Lord Mayor of Adelaide
A self-confessed digital media ‘nerd’, Stephen will talk about
his recent Lord Mayoral election campaign and how he
utilised new media – as well as more traditional channels –
to build support. As Lord Mayor, Stephen uses Twitter and
Facebook regularly to promote his work and communicate
with the community. In his session, Stephen will also talk
about the benefits and challenges of using social media as a
public figure in the 21st century.
Presented by The University of Adelaide
Gala Awards Lunch
Session 1D – 12.30pm to 2.45pm
Innovation, Creativity and Entrepreneurship – New Journalism
that is turning Newspapers into News Brands
John Hartigan, News Limited
The Gala Awards Luncheon includes the announcement of
the Emerging Marketers’ Internships and the presentation
of the Australian Marketing Institute’s South Australian
Awards for Marketing Excellence.
Registration includes lunch and refreshments
Presented by the Australian Marketing Institute
Session 1E – 2.45pm to 3.45pm
‘Wine as a social bond’
Engaging wine buyers through virtual brand communities
and other e-based channels
Dr Roberta Veale, The University of Adelaide
When a product category or activity becomes highly
meaningful for consumers, communities emerge around it.
This interaction is now facilitated by the Internet (but seldom
exclusive to it). This has empowered consumers and enabled
them to build a stronger stakeholder group, giving them a
louder voice. A major implication of this is that consumers
are very active in creating brand meanings and marketing
managers exert far less direct control. In this presentation
Dr Veale will discuss control and influence, who moderates
eWOM discussion and how to keep information flowing.
Registration includes afternoon tea with the Marketing Week
exhibitors, 3.45pm to 4.00pm Session 1E and 1F delegates
Presented by The University of Adelaide
Session 1F – 4.00pm to 5.15pm
Collaborating on the inside, outside and with crowds
Peter Williams, Deloitte Digital
• The new art of the possible
• Clouds and crowds
• Formula for engagement
• Success stories.
Presented by the Australian Marketing Institute
AMI5 Marketing Week Program 220x220.indd 2 11/07/11 8:46 AM
Keynote Presentation
Session 1G – 5.30pm to 7.00pm Hotel towels, chocolate chip cookies & a murder in Los Angeles: the truth about connectivity in a digital world Jon Steel, George Patterson/Y&R
Our industry is changing rapidly and many of the old rules
no longer apply. Each and every week we’re introduced to
a new device, a new technology, a new way of connecting.
But just because we can use all of these new toys, Jon will
argue it doesn’t mean that we should. At its heart, marketing
communication is about making connections with real
people, in the real world and the best lessons about how to
get it right lie not in technological possibility, but rather in our
human experience.
Registration includes refreshments
Presented by the Australian Marketing Institute
Day 2 Wednesday 24 August
Sponsored by Hughes Public Relations Session 2A – 7.30am to 9.00am Q & A. Cleverness, collaboration and creativity: what’s the client’s role in a great campaign? James Calvert, The People’s Republic of Animation, Russ Mitchinson, DDB Sydney, Jason Hollamby, FNUKY, Christian Russell, Clemenger BBDO Adelaide, David O’Loughlin, SATC, Sudeep Gohil, Droga 5
Moderator: Tim Burrowes, Mumbrella
Registration includes breakfast
Presented by the Communications Council of Australia
Session 2B – 9.15am to 10.30am The elephant in the room – the case for more strategic planning
Sudeep Gohil, Droga5
Every client survey seems to put strategic planning, business
planning or just ‘thinking’ at the top of their agency
requirements wish lists. How many times have we heard
‘showing a better understanding of our business needs’ or
‘demonstrating key insights into our target’ as rationales
from clients when switching agencies...so why is strategy
planning the least well defined, most misunderstood, most
revered, most feared and most ‘un-costable’ discipline in
communications today?
Presented by the Communications Council of Australia
Registration includes morning tea with the Marketing Week exhibitors, 10.30am to 11.00am Session 2B and 2C delegates
Session 2C – 11.00am to 12.15pm
Experiences at the speed of web: how online experiences are
changing everything!
Michael Kordahi, Microsoft Australia
• Great user experiences can make your software game-
changing (or at the very least in demand by your users)
• The web is far broader than the browser. Learn how web
experiences should span devices, users and scenarios
• What will the next generation of apps and engagement
look like? Will they look the same as they did in the past
2, 5 or 10 years?
Presented by TAFE SA
Session 2D – 12.30pm to 2.00pm
Australia’s Festival City
Douglas Gautier, Adelaide Festival Centre
• Positioning Adelaide as a creative and cultural hub
• Punching above our weight nationally and in the region
• The role in this of the Adelaide Festival Centre as a
creative and community leader
Registration includes lunch and refreshments
Presented by the Australian Marketing Institute
Session 2E – 2.00pm to 3.15pm
Fishing where the fish are
Chris Taylor, 10 Network
In the fragmented world of media, fierce competition for
eyeballs has never been greater. Keeping up with trends
and staying ahead of the game is critical to the success of
all outlets, in particular for ‘traditional’ media. TV viewing
has increased thanks to multi-channelling and the Internet.
A free-to-air television network must bring together its
current assets and invest in potential new ones to ensure they
stay relevant and attractive to the masses. This is vital for the
future of their industry and the continuation of investment in
quality content.
Presented by the University of South Australia
Registration includes afternoon tea with the Marketing Week
exhibitors, 3.15pm to 3.45pm Session 2E and 2F delegates
Masterclass Numbers strictly limited
2.00pm to 4.00pm Strategic planning Sudeep Gohil Droga5, Russ Mitchinson, DDB Sydney
At the heart of all creative techniques is the idea that you need to be taken away from your problem to generate fresh ideas. Skill-up attendees so they can more actively participate in and run a variety of workshops, leading to better, brighter and quicker thinking. This is a two hour workshop with the best in the business of strategic planning. Book early as places are limited to 20.
Presented by the Communications Council of Australia
Session 2F – 3.45pm to 5.00pm Work rest play Vince Frost, Vince Frost* Design
Start a conversation…
That’s how one company came to design a 1,000 page Indian cookbook while rebranding an Australian city, rolling out airport signage for a national airline and creating a digital presence for an internationally-renowned conductor.
Everyone has a story. Everyone has a message to share. No matter where you are in the world, Frost* can help tell yours. It’s a virtuous circle.
The diversity of Frost* clients enriches us, gives us insight into what people want, what they like, how they feel.
At work, rest or play, people – you, us, everybody – are looking for meaning, for creativity. We’re all looking for a connection. You have a story to tell. We love telling stories. Let’s start a conversation.
Presented by the Australian Graphic Design Association
Session 2G – 5.15pm to 6.45pm Analogue to digital: organisation wide adoption of digital Colin Yeung, Digital Market Square (DMSq)
How did a traditional sports facility management business spend the past 2.5 years updating its marketing activity into the digital age? MSAC is home to a myriad of communities and an envious list of facilities. Complementing this story will be advice and knowledge on how you can successfully embrace a digital strategy for your own organisation. What to look for, how to best select, work with and partner with an agency to assist your organisation’s approach in integrating digital as a whole of business imperative.
Registration includes refreshments Presented by the Communications Council of Australia
AMI5 Marketing Week Program 220x220.indd 3 11/07/11 8:46 AM
Day 3 Thursday 25 August
Session 3A – 7.30am to 9.00am
Collaboration in a crisis
Professor Nicholas Procter, UniSA
The Public Relations Institute of Australia invites you to
‘Come Together’ for an informative panel on ‘collaboration
in a crisis – how working together can achieve results’. With
real and perceived crises attracting unprecedented publicity
and public opinion, join some of Australia’s leading crisis
management experts from fields including mental health
and immigration as they share their stories on the growing
importance of collaboration in a crisis. Headlined by Professor
Procter – Chair of Mental Health Nursing, School of Nursing
and Midwifery at the University of South Australia, this event
is sure to provide some food for thought to start your day!
Registration includes breakfast
Presented by the Public Relations Institute of Australia
Session 3B – 9.15am to 12.15pm
How to start a glocal brand locally incorporating social media
Prashant Hari, Cloud 9 Creationz & Colmar Brunton
This presentation showcases some of the remarkable
changes happening in the digital sphere, how people can
use, implement and collaborate with others within the digital
space using social media to start a global brand…locally!
It also looks into how businesses and corporations can start
understanding some of the vast changes happening within
the digital space by better understanding what’s happening
and how to stay on top. Connect with those who add value to
your brand and business and ultimately harness the exciting
changes happening for their personal and professional
benefits. This is a practical case-study which uses real life
examples across social networks like Facebook, Twitter,
YouTube, LinkedIN and others to bring to life the paradigm
shift affecting all advertisers, marketers and researchers.
True customer collaboration
Bob Sharma, Telstra
Many industry commentators have asked when research
will get into the boardroom. Who cares really if research is
in the boardroom as long as the customer view gets in there!
No true customer connection is possible without pain and
no real connection can be made via a one off, 15 minute
online survey with a customer once a year. It takes time, it
takes multiple conversations or interactions, it takes an ability
to listen, it takes two way communication, it takes trust,
it takes patience and strong analysis. This presentation will
demonstrate that customer experience research can affect
business change through encouraging simplicity.
Registration includes morning tea with the Marketing Week
exhibitors
Presented by the Australian Market and Social Research Society
Session 3C – 12.30pm to 2.00pm
Its not just about the art
Katrina Sedgwick, Adelaide Film Festival
Presenting a festival requires a critical mass of resources and
collaboration – and financial support – between cultural
partners, sponsors, the media and a host of individuals. In a
time of shrinking government budgets, corporate support and
sponsorship plays an increasingly vital role in arts delivery.
Join BigPond Adelaide Film Festival Director and CEO to
explore the journey a festival takes from the germination
of ideas to the delivery of the vision and how collaborative
sponsorships can reward all parties.
Registration includes lunch and refreshments
Presented by Flinders University
Session 3D – 2.00pm to 3.15pm
Five personal decisions which will impact every aspect of
your marketing career
Dr James Cowley
Changes of colossal proportions are taking place which will
impact the entirety of marketing as we know it. For the vast
number of companies, these issues are not even being debated
and those that recognise some of them are just starting to
scratch the surface. Because we are locked into mindsets
and theories of marketing that predominantly describe the
past, we hardly recognise the impact these changes will bring.
This session will discuss five major changes, each one focusing
our minds on a very focussed decision that we have to take
away, think about and make. The result of that decision will
impact the absolute fundamentals of how we will individually
approach marketing in the next decade. Most people don’t
even recognise there are decisions to make; many will revert
to the safety and road to oblivion of the past. But some will
recognise the size of these changes and the opportunity they
afford and how radically new thinking could be joined to the
best of existing practice.
Registration includes afternoon tea with the Marketing Week
exhibitors, 3.15pm to 3.45pm Session 3D and 3E delegates
Presented by Emerging Marketers, a special interest group of
the Australian Marketing Institute
Session 3E sponsored by Exact Target
3.45pm to 5.00pm
5 things consumers want from interactive marketers: top tips
to improve engagement across email, Facebook and Twitter
Eric Prugh, Exact Target APAC
This report goes beyond the theoretical to provide real,
actionable advice that marketers can follow TODAY.
What’s inside this report for marketers:
• Top things consumers want from interactive marketers
• Specific steps marketers should take to meet those needs
• Practical ways to improve engagement across email,
Facebook and Twitter
Presented by the Australian Marketing Institute
Keynote Presentation
Session 3F – 5.15pm to 6.45pm
Dare to dream
Nick Baker, Tourism Australia
Oprah was one of those dare to dream projects that came
true. From the day Oprah’s Ultimate Australian Adventure
was announced, it ignited a spark that drew the country and
industry together to host one of the world’s most influential
people and 302 of Ms Winfrey’s ultimate viewers. Logistically
it was a huge undertaking, involving a myriad of stakeholders,
but in the end it was a success and it demonstrated the very
essence of the brand ‘there’s nothing like Australia’. Core to
the visit was to make compelling television content that would
inspire people around the world to visit our country and to
integrate this with online content and tactical campaign
activity that would convert the interest into actual visits. For
Australians, we wanted to ensure that the country would be
featured in a way that would make them proud. The results so
far have been phenomenal with Oprah’s four hour television
love-fest highlighting what is great about Australia in her
words, not ours.
Registration includes refreshments
Presented by the Australian Marketing Institute
AMI5 Marketing Week Program 220x220.indd 4 11/07/11 8:46 AM
Young Marketers
Battle of the creatives
Session 3G – 6.00pm to 9.30pm
Black and White Room, Colonel Light Hotel
How much do you really know about the
SA marketing industry?
Come and see young media, marketing and advertising
specialists collaborate creatively as they are tested in an on
stage battle of marketing wits, Spicks and Specks SA style.At
the ‘Young Marketers: Battle of the Creatives’ event you’ll be
able to see speakers from Marketing Week and from SA work
together to answer trivia questions from the Mayor of AdTown
about ‘Heaps Good’ marketing campaigns and SA marketing
gossip. Prizes are to be won for audience participation!
‘Young Marketers: Battle of the Creatives’ is one of the only
events where you can soak up the knowledge and mingle with
the stars of Marketing Week. So if you are a young professional
who wants to build your social and professional networks
outside your usual confines, come to the Young Marketers:
Battle of the Creatives, event for a night of fun, education and
star spotting.
Presented by the Emerging Marketers, Young Bloods,
AMSRS and ADMA
Day 4 Friday 26 August
Session 4A – 7.30am to 9.00am
Critical issues facing marketers in a digital age
Jodie Sangster, ADMA
Fomerly ADMA’s legal eagle and fresh from a five year stint
with the US Direct Marketing Association, ADMA’s new
CEO Jodie Sangster will cover some of the most critical issues
facing marketers in a digital age. Data privacy, behavioural
advertising and arm wrestling with government are a few
of the areas you’ll get up to speed with over breakfast. This a
must see session for marketing decision makers.
Registration includes breakfast
Presented by the Australian Direct Marketing Association
Session 4B – 9.15am to 10.30am
Insights and inspiration – how big data is changing business
Tony Davis, Quantium
Tony Davis, ADMA Chairman and CEO of data consultancy
Quantium, will share some of his experience of uncovering
gold in company data. Hear about what to look for, how to
uncover marketing opportunities and how to action them.
Presented by the Australian Direct Marketing Association
Registration includes morning tea with the Marketing Week
exhibitors, 10.30am to 11.00am Session 4B and 4C delegates
Session 4C – 11.00am to 12.00pm
The lion’s stage
Matt Batten, Wunderman
Matt Batten, Creative Director of Wunderman and the only
Australian judge of the 2011 Cannes Direct Lions, takes us
through his experience of advertising’s biggest and most
coveted awards and provides some insights on what it takes to
get to the Lion’s stage.
Presented by the Australian Direct Marketing Association
Session 4D – 12.30pm for 1.00pm to 3.30pm
SA Marketing Lunch
Creativity, competition, collaboration
Yvonne Adele, Ideas Culture
The Industrial Revolution and Information Age levelled the
playing field in business. In the 21st century, even the smallest
company can now access the world’s best systems, efficiencies
and high tech tools. Welcome to the Age of BIG Ideas, where
success now relies on finding a constant supply of fresh ideas,
followed up with swift action. Yvonne guarantees to unleash
the creative thinking powers in every delegate.
Registration includes a 3 course lunch and refreshments
An initiative of the Australian Direct Marketing Association
AMI5 Marketing Week Program 220x220.indd 5 11/07/11 8:46 AM
Speakers
Yvonne Adele
Founder of Ideas Culture
Yvonne Adele is one of Australia’s most recognised thought
leaders and advocate of the need for BIG ideas. As the founder
of Ideas Culture, Yvonne teaches the skills that enable anyone
(even the self proclaimed left-brainers) to unlock their right
brain potential. Her sessions challenge people’s perceptions of
what it takes to consistently generate, select and implement
sophisticated ideas. In addition to providing a pathway to then
convert these ideas into practical strategies that can convert
business challenges into new opportunities.
Nick Baker
Executive General Manager,
Tourism Australia
Nick is responsible for managing Tourism Australia’s global
marketing operations, including its global advertising
campaigns, digital presence, international public relations,
business and major events promotion and trade development
and marketing. Nick’s remit also extends to the marketing of
Australia domestically, most notably through programs such as
the ‘No Leave No Life’ campaign. Most recently Nick launched
the new multi-platform, ‘There’s nothing like Australia’
campaign, which has already won significant support from
Australia’s tourism industry. Nick joined Tourism Australia
in August 2007 after ten years with Voyages Hotels and
Resorts as Executive General Manager Sales and Marketing.
Matt Batten Creative Director,
Wunderman
Under Matt’s creative leadership, Wunderman has become
the fastest growing agency in Australia. Most recently,
Wunderman received a rare Highly Commended Direct
Agency of the Year 2010 at the AdNews Awards and was
shortlisted for Australian DM Agency of the Year in the
B&T Awards 2010. The agency counts some of the world’s
biggest brand names as clients, including Microsoft, Nokia,
Coca-Cola, Ford and Dell. One of the most awarded
integrated creatives in Australia, Matt was named Creative
of the Year 2010 in the APAC region at the Digital Media
Awards in Beijing and was a judge on the 2011 Cannes Lions
Direct jury. He is also the only art director in the world with
two campaigns in the top ten of Won Report’s ‘World’s 50 Best
DM Campaigns 2005’.
Tim Burrowes Editor,
Mumbrella
Tim is the founding editor of Mumbrella which launched in
December 2008. Since then it has become the must read of
Australia’s advertising, PR & media world – blisteringly fast.
Prior to that, he was group editor of Reed Business
Information’s Media Group, including editor of B&T. Before
coming to Australia, Tim was the launch editor of the Middle
East edition of Campaign magazine, which covers advertising
and marketing stories throughout the region. Previously, he
was editor of Media Week in the UK. He was twice named the
British Society of Magazine Editors’ business editor of the year.
James Calvert Production Director,
The People’s Republic of Animation
As co-founder and director at the PRA, James has either
directed or supervised all of the advertising and game
cinematics produced at the PRA since 2005. Aside from recent
work directing game trailers for the likes of Sony Computer
Entertainment and THQ, James has directed successful TV
commercials for brands such as Mitsubishi and Bridgestone
for agencies including Clemenger BBDO, KWP! and Ogilvy
Vietnam. James has also directed several award winning short
films including Carnivore Reflux, which was a finalist at Sony
Tropfest (2006) the world’s largest short film festival.
Dr James Cowley Business Creator-Owner-Developer,
Strategist, Market & Social Researcher,
Innovator, Trends Analyst
Substantial innovation in every role, across three fields
(education, health and business) and many countries. James
built, grew and sold highly profitable businesses from scratch,
built and led very high performing teams and consulted over
the long term at very senior levels to global corporations
and governments. He also has huge commercial/consumer
research experience – over 1000 projects – with a deep
understanding of where the consumer is. A challenging
keynote speaker, author of several books and numerous
media articles, he constantly pushes the boundaries and
concentrates now on those things you will not hear about
elsewhere.
Tony Davis CEO, Quantium,
Chairman, ADMA
Tony Davis has held marketing and strategy director roles with
blue chip brands in the UK and Australian financial services,
publishing and other consumer industries. Now a partner of
Quantium his career has uniquely spanned both client and
consulting in data driven strategy. He is a regular contributor
to industry thinking on marketing strategy, measurement and
accountability.
Vince Frost Chairman & Creative Director,
Frost*
Vince Frost is arguably Australia’s most recognised designer
and certainly one of the most globally celebrated and awarded
of our time. A member of D&AD (Design and Art Directors,
London), ISTD (International Society of Typographic
Designers, London) and the AGI (Alliance Graphique
Internationale, Switzerland), Vince plays an active role in the
global design community, regularly sitting on international
judging panels and lecturing at colleges and conferences
around the world. Vince has won many awards, including
D&AD silvers, golds from the New York Society of Publication
Designers and gongs from the New York and Tokyo Art
AMI5 Marketing Week Program 220x220.indd 6 11/07/11 8:46 AM
Directors’ Clubs. Vince continues to work with a broad range
of international clients, including Phaidon Press in London,
Colliers International, D&AD in London and he was recently
appointed Creative Director for the iconic Woolworth’s
Department store in South Africa, designing across a number
of touchpoints throughout the stores and cafes.
Douglas Gautier CEO & Artistic Director,
Adelaide Festival Centre
Douglas joined the Adelaide Festival Centre in 2006. Since
then he has revitalised the Festival Centre with a ‘program-
led’ approach to increase audiences, including two new
events – The Adelaide International Guitar Festival and
OzAsia Festival. Douglas came to the Festival Centre after
leading one of the world’s great arts festivals in Hong Kong and
with international experience in media, tourism and the
corporate sector. He currently is the Chair of Asialink’s
Performing Arts Advisory Committee and serves on the
boards of the Association of Asia Pacific Performing Arts
Centres, the Adelaide Convention Bureau and is an executive
committee member of Live Performance Australia and
continues to be an advisor to the Hong Kong Arts Festival.
Sudeep Gohil Strategic Planning Director/Partner,
Droga5
Over the years, Sudeep has been fortunate enough to have
worked with some of the most compelling agency brands
in the world from George Patterson Bates, BBH to Wieden
& Kennedy.
Prior to Droga5, Sudeep was the global planning director
on Nike with W+K and also led strategic planning for the
agency’s other clients including: EA, Old Spice, Coca-Cola
and Starbucks.
On his return to Australia in 2007, Sudeep joined Droga5 as
one of the three founding partners of the agency.
Since launching in Australia, Droga5 has grown rapidly and
is currently working with VB, V Australia, Virgin Blue
and Telstra.
Prashant Hari, Technical Services Innovation Specialist,
Colmar Brunton
Head of PR, Innovations
and Marketing,
Cloud 9 Creationz
Prashant is the technical services innovation specialist
at Colmar Brunton where he plays an active role in the
development, implementation and execution of new products
and is recognised as a thought-leader in the social media
space. Prashant is a member, speaker and contributor to the
Australian Market and Social Research Society. In addition
to his work in innovation for Colmar Brunton, Prashant
describes himself like this: social media evangelist, brand
geek, obsessed with mass communication, popular taste,
psychology, history and the art of global collaboration in social
media ranging from Mumbai to Sydney.
John Hartigan Chairman and Chief,
Executive Officer,
News Limited
John Hartigan heads News Corporation’s Australian
operations as chairman and chief executive officer of News
Limited. He is widely acknowledged as an industry leading
figure in Australian media. He was appointed chief executive
officer of News Limited in 2000 and chairman and chief
executive officer in 2005. John is a director of News Limited
and its subsidiary companies, Queensland Press, Advertiser
Newspapers and The Herald and Weekly Times Limited. He is
also chairman of Australian News Channel which owns and
operates Sky News and was, previously, a director of FOXTEL.
Among his external board and community responsibilities
he is a director of The Bradman Foundation, the Advisory
Council of the American Australian Association and the
NSW Wine Industry Council.
Gavin Heaton Director of Social Media,
SAP
For the last 12 plus years Gavin has worked from Australia
in global roles for a range of companies. While working with
global marketing agency, Creata, he was responsible for the
digital strategy and implementation of the HappyMeal.com
brand in the USA and its subsequent global rollout. He has
also built and grown business units for companies like IBM.
As the Director of Social Media for SAP North America’s
Premier Customer Network, he is responsible for establishing,
building and engaging a community of SAP’s largest global
customers.
Jason Hollamby Senior Writer
FNUKY
Jason Hollamby is a senior creative and writer working in the
South Australian advertising and communications industry.
Jason has spent nearly twenty years working through-the-line
on major local and national campaigns for many of Adelaide’s
top advertising agencies.
Dr Amantha Imber Inventium
Amantha is a creativity and innovation psychologist. Unlike
many self-proclaimed experts in the creativity and innovation
arena, Amantha has both the science (a PhD in organisational
psychology) and the clients (including Coca-Cola, LEGO,
Medibank Private, Red Bull, Deloitte, Vodafone and Westpac)
to back her up. She works across Australia, New Zealand, the
UK, United States and Europe.
AMI5 Marketing Week Program 220x220.indd 7 11/07/11 8:47 AM
Michael Kordahi Microsoft,
Developer
Michael is a developer evangelist for Microsoft Australia.
He has a strong background in web development and
now focuses on working with passionate early adopters of
Microsoft’s emerging web technologies. His dream is to see
software transform from utility to poetry. He blogs regularly
over at http://delicategeniusblog.com and regularly gets
his ass kicked by people younger than him on xbox live as
‘The Rain Dog’.
Russ Mitchinson Planning Director,
DDB Sydney
Having gained an MA in psychology and philosophy from
Oxford, Russ started his advertising career at WCRS in
London working on Orange, Vodafone, The National Lottery,
Carling and Ferrero. He was a Campaign magazine face-to-
watch and won a gold APG creative planning award for his
Vodafone roaming campaign. In Australia, Russ has also
worked at Clemenger and The Campaign Palace on a range
of clients from Visa, Mitsubishi, 3 and Allianz, to Bonds and
MasterFoods. He’s won 2 AFA Effectiveness awards for his
Canadian Club paper ’similar yet different’.
David O’Loughlin Director, SATC
David began his career with Young & Rubicam Adelaide in
the early 90’s working on national brands like Mitsubishi
Motors and Berrivale Orchards before moving to London
to work with BHO FCB on the Walt Disney, Waitrose, Leaf
Foods and Sara Lee business. After two years, David moved
to Canada to head up strategic planning with Dentsu Canada
for Toyota, Lexus and Canon Canada. David also led strategic
planning for MacKenzie Financial Corporation. After 3 years
in Canada, David moved to Chicago to work for Ogilvy &
Mather heading up strategic planning for the on-line financial
giant Ameritrade.com. On returning to Australia in 2002,
David joined TBWA\TEQUILA. He became national strategy
director in 2007 working primarily with Apple, Singapore
Airlines, eBay, St.George Bank and Mars/Pedigree. In 2009
David moved to Saatchi & Saatchi Sydney as Head of Strategy
working with Toyota/Lexus Australia, Lion Nathan, Cadbury/
Kraft, Emirates and Sony. In March 2011, David returned
home to South Australia to take up the position of Director,
Marketing and Communications with the SATC.
Laurel Papworth CEO,
The Community Crew
Laurel Papworth has been building online communities since
1989, including Usenet Newsgroups and IRC as part of the
AARNET (Australian Academic Research Network) team.
Laurel is CEO of The Community Crew and has run large
forums and virtual worlds for Everquest, Ultima Online and
TV shows such as Junior Masterchef, Big Brother and Biggest
Loser communities. Her workshops on online community
revenue streams are popular across Asia and she regularly
keynotes in the Middle East, Asia and Australasia on building
mobile and geo-locative based online communities. Laurel
was named ‘Head of Industry, Social Media’ for Australia by
Marketing Magazine, is listed as ‘most influential Twitter 100’
by Grader and Power150 by AdAge.
Professor Nicholas Procter Chair of Mental Health Nursing,
School of Nursing and Midwifery
University of South Australia
Professor Nicholas Procter is the UniSA inaugural Chair,
Mental Health Nursing and co-convenor (with Associate
Professor Wendy Lacey) of the Human Rights and Security
Research and Innovation Cluster of the University. The Cluster
is an inter-disciplinary group of UniSA researchers actively
engaged in the conduct of research across a wide spectrum
of disciplinary fields, including law, security, mental health,
risk and vulnerability. Nicholas has extensive experience
liaising closely with media organisations, focus groups
and the wider general public in the area of social inclusion
primarily as a member of the Council of Immigration Services
and Status Resolution.
Eric Prugh Director,
Solutions Consulting,
ExactTarget APAC
Eric helps navigate the interactive marketing landscape to
develop best practices and create opportunities for clients and
prospects to maximise their investment. With a background
in the agency world, he has a proven knowledge of the
world’s most sophisticated digital marketing programs. His
background in interactive application design, user experience
and online marketing best practices and optimisation provide
a great backdrop to make recommendations for emerging
trends in email marketing. Eric quotes one of his key strengths
as ‘breaking down technology into digestible, meaningful
tools’. Some of his clients include Citigroup, Best Buy,
TripAdvisor, Booking.com, Universal Music Group and
Abercrombie & Fitch.
Digby Richards Founding, Partner,
AJF Partnership Sydney
Digby started his career in Adelaide where he spent most of
his time at Clemenger before transferring to Clemenger
Sydney for a few years. Between then and now Digby spent
nearly ten years in Asia leading various agency teams for clients
like Disneyland, Development Bank of Singapore, Unilever,
Kraft, Motorola and Dell as well as a global leadership role
on the Singapore Airlines business. His agency experience
included Batey, Ogilvy and Bates. In 2005, Digby created the
David network, a creative network of agencies for the Ogilvy
group across Asia. From 2007 to 2010 he led the merger of this
business with Bates, another WPP company and was the CEO
for Asia Pacific for three years. More recently, he re-joined
his old Clemenger mates at AJF Partnership as the founding
partner of the Sydney operation.
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Christian Russell Head of Digital,
Clemenger BBDO, Adelaide
Leaving university with a degree in ancient Latin and Greek,
Christian made the natural transition to digital work and
began his career as a writer and Flash developer before moving
into project management. With over 11 years experience
in some of Adelaide’s top web and software companies, he
has produced and managed a diverse bunch of occasionally
award-winning interactive projects from integrated digital
campaigns through to CMS powered websites, custom
intranet applications, web apps, phone apps, Flash games and
e-commerce sites.
Jodie Sangster CEO,
ADMA
Jodie Sangster joined the UK Direct Marketing Association in
1998 with responsibility for both UK and European regulatory
affairs. She moved to Australia in 2001 as ADMA’s Director
– Legal & Regulatory Affairs, playing a pivotal role in the
development of key legislation such as the Spam Act, Do Not
Call Register Act and APEC Privacy Principles. She then took
up the position of Chief Privacy and Compliance Officer with
Acxiom in Australia then the USA in 2007 before joining
the DMA in New York in 2009 as Senior Vice President of
Education & Global Development. She has maintained ties
with ADMA throughout as a Code Authority representative
and returned to Sydney in April to begin transition into the
role of CEO.
Katrina Sedgwick CEO,
Adelaide Film Festival
Katrina has an extensive background as a performer, arts
manager, creative producer and festival director. In 1994/95,
Katrina co-founded and co-directed the inaugural Sydney
Fringe Festival, was the associate producer of Red Square for
the 1996 Adelaide Festival and special events producer for
the 1998 and 2000 Telstra Adelaide Festivals. As the artistic
director of Come Out ‘99, the Australian Festival for Young
People, Katrina directed a program which saw an increase in
schools attendances by over 40% across the program. In her
capacity as artistic director for Adelaide Fringe 2002 Katrina
directed the event’s most successful program achieving
an increase of 60% in ticketed attendances resulting in an
increase of box office takings from $2.1 million to $3.85
million. As director and CEO of the Adelaide Film Festival
since its inception in 2003, Katrina developed a festival
garnering national and international acclaim. The 2011
Festival was the largest yet with a 22% overall increase in
attendances. In 2009 she won The Australian’s Cultural
Leader Award. Katrina has served on a number of boards and
is currently a member of Chunky Move, the Melbourne based
dance company.
Bob Sharma Group Manager, Market Insights,
Telstra
Bob has the challenge to drive Telstra’s goal to embed
customer insights into improving company wide customer
experience. He has over 20 years international experience
providing strategic input into key business decisions and
developing long term insights for leading global organisations.
Bob’s career has included both supplier and buyer roles
spanning the technology, automotive and financial industries.
Prior to Telstra, Bob was a global account director at a leading
global research supplier where as part of the global technology
leadership team he led best practice initiatives and through
thought leadership developed one of the largest corporate
technology clients. Back in the UK, Bob also worked for
Jaguar cars leading insights into customer experience and
new product development. In 2008 he relocated from London
to Melbourne.
Jon Steel Planning Director,
WPP Group
Chief Strategy Officer,
George Patterson/Y&R
Jon Steel is the author of two books, ‘Truth, Lies &
Advertising’ and ‘Perfect Pitch,’ but if he hadn’t written
them it’s unlikely that he would have read them. He lives in
Western Australia with his wife, two teenage children, a dog
and too many cats. He loves football (round ball) and cricket
and hates Blackberries and PowerPoint presentations.
Chris Taylor Head of Research & Revenue,
Network Ten Australia
• Bachelor of Business (Tourism & Hospitality) – University
of South Australia
• Master of Business Administration (Executive) –
Australian Graduate School of Management
• Revenue Manager, Seven Network 2001 – 2004
• Revenue & Research Manager, Multi Channel Network
(Foxtel/Austar) 2004 – 2007
• Commercial Airtime Manager, Network Ten 2007 – 2010
• Head of Research & Revenue, Network Ten 2011 –
In many ways what I do is a dream come true. I can say that
head-offices in television are not as exciting as the newspapers,
books and movies depict – they’re better.
Dr Roberta Veale Lecturer Business School,
University of Adelaide
Roberta has a strong background in industry with executive
experience in management and marketing. Previous roles
include regional manager, Coles Myer Properties and sales
and distribution manager in the finance industry. Roberta is
also a company director for an engineering design, research
and consultancy firm.
AMI5 Marketing Week Program 220x220.indd 9 11/07/11 8:47 AM
Peter Williams CEO,
Deloitte Digital
Peter is recognised as a global thought leader on innovation
and the use of web technologies and is becoming one of
Australia’s most sought after speakers around social media.
He is one of Australia’s leading thinkers and practitioners in
the area of innovation, technology commercialisation and
all things online as well as being one of the most well known
Australian CEO’s on Twitter. He is CEO of Deloitte Digital
and chairman of the Deloitte Innovation Council. Prior to
his role in Deloitte Digital, Peter was CEO of the Eclipse
Group, previously one of Australia’s largest web development
companies. Pete has worked with many high profile clients
such as BHP, Telstra, AFL, NAB, ANZ, Google, Microsoft
and the federal and Victorian governments and is also on the
board of Circus Oz and Emue Technologies.
Stephen Yarwood Lord Mayor,
City of Adelaide
Stephen is the City of Adelaide’s youngest ever Lord Mayor.
A town planner with nearly 20 years’ experience in state and
local government, he has dedicated his professional life to
developing cities.
Stephen’s vision for Adelaide is a modern, vibrant and
sustainable place to do business, live and enjoy life.
Colin Yeung Strategy, Commercialisation
& Program Management,
DMSq
Productisation, commercialisation and platform strategy
to CXO level. Comprising of: program management,
vendor management, facilitator and intermediary for SaaS
negotiation and integration, contract negotiation, strategic
planning and thought leadership. Business adviser and long
term partner in consultative operations focused digital
platform strategy and execution.
AMI5 Marketing Week Program 220x220.indd 10 11/07/11 8:47 AM
How to buy tickets to marketing week Event Ticket
Event tickets are a cost effective way to attend and can be
purchased by individuals or businesses. When purchased as a
corporate ticket, they are fully transferable amongst members
of your staff. For our planning, though, we do need to know
which sessions your staff will attend. Early bird Event Ticket
rates are available until 29th July.
Note: An Event Ticket does not include registration for
session 4D or the masterclasses.
Session Passes
Choose the session/s you want to attend and purchase
session passes individually.
Marketing Week registrations close 12 noon Tuesday
16th August.
Structured Professional Development
Australian Marketing Institute – Sessions 1A to 4C qualify for
structured professional development under the Certified
Practising Marketing Program (CPM) of the Australian
Marketing Institute.
AMSRS – QPMR points granted for attendance at sessions
3B (12.5 points) and 3E (6).
PRIA – Attendance at session 3A counts for 1.5 hours CPE.
How to register
For online registrations please visit:
www.marketingweek.com.au
Tel: 08 8242 0505
(Please have your credit card details ready to quote)
Fax: 08 8242 6505
To register via mail, please send completed registration forms
together with payment to:
Registrations
Marketing Week 2011
PO Box 211
Semaphore 5019
Conditions of Attendance
• No accounts or invoices will be issued. Registrations
without payment will not be processed. Faxed registration
forms will be received only if the credit card option
is completed
• Upon completion, the registration form becomes a
Tax Invoice. Please keep a copy for your records as no
additional Tax Invoice or receipt will be issued
• Cancellations must be made in writing. Regrettably, no
refunds will be available after 5.00pm Monday 8th
August 2011. A substitute delegate is welcome to attend
in your place. Please advise the Marketing Week event
manager prior to attendance
• Registrations received before 16th August 2011 will be
confirmed by email. No guarantee can be provided for
confirmation of registrations after that date
• Registration fees do not include personal, travel or
medical insurance of any kind. Delegates are advised
when registering for Marketing Week and booking
travel that a travel insurance policy be taken out to
cover loss, cancellation, medical cover, etc for any reason.
The Marketing Week committee and event manager do
not take any responsibility for any delegates failing
to insure
• The Marketing Week committee and conference event
manager take no responsibility for any costs, charges or
fines incurred by delegates in the process of attending
Marketing Week
The Marketing Week program was correct at the time of
printing. The Marketing Week committee and event manager
reserve the right to make alterations to the program if necessary.
AMI5 Marketing Week Program 220x220.indd 11 11/07/11 8:47 AM
Principal Sponsors
Day Sponsors
Event Sponsors Represented Associations Supported By
Sponsors
Marketing Week 2011 would not have been possible without the support of the following sponsors, associations and organisations. The committee appreciates their generosity and encourages all attendees to show their support for their important contribution to the marketing industry.
Marketing Week Committee
Thanks to the following committee members for their support:
Michael Ewer, TAFESA (Chair) Sputnik Jamie Scott, Communications Council Nicole Hartnett, UniSA Andris Versteeg, AMSRS Chris Dalton Eliza Saito, Flinders University Barry Salter, Australian Marketing Institute
Todd Miller, Australian Marketing Institute David Hall, Australian Marketing Institute Anita Berry, The University of Adelaide Josh Sampson, PRIA Kevin Robinson, Australian Marketing Institute Jason Neave, ADMA Laura Waterhouse, Australian Marketing Institute (Emerging Marketers) Virginia Swan, (event manager) Marilyn Penhall, (exhibition manager)
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