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Many companies nowadays had embraced agile practices in their core methodologies and are seeing improvements in the way they manage expectations with their customers or in their product quality as well. Is there anything left to achieve in the path of continuous improvement? Followed by Lord Kelvin’s famous quote "If you can’t measure it, you can’t improve it.", Ariel Schapiro, PMO at Southworks, will introduce a process that helped him on measuring project’s health with Key Performance Indicators focused at improving a service-based business. This scenario usually requires more measurements than velocity, burndown and burnup charts in order to enhance aspects of the projects such as the daily work organization, awareness of the big picture, knowledge sharing and progress-seeking spirit. Ariel will explore the process in which these indicators are measured and its incremental nature. Also how PM’s from different teams are collaboratively engaged on this engineering approach on agile practices. As corollary, a statistical analysis will help on drawing the conclusions of the efficiency of this process. Target audience: Scrum practitioners, PMO members, project managers, developers and process owners Key benefits: - Understand indicators beyond velocity, burndown and burnup in order to measure project’s performance in service-based businesses. - Get a sense of the application of engineering practices to agile contexts.
Citation preview
Ariel Schapiro
Agile PMO”improving projects health”
Context
Health Check measurement
process
Results & Conclusions
Q&A
Plan
¿?
CONTEXT
Southworks.NET
ISO 9001:2000
x 4
Projects
Reference implementation applications
.NETTraining Kits
Hands on labsSaaS (S+S)
WCF
WFSilverlight
Identity Windows Azure
WPF
SCRUM-like Process
Iteration Backlog
Customer participation
Weekly meetings schedule
(2~3 months total duration)
TDD
Pair Programming
Continuous Improvement
HEALTH CHECKMEASUREMENT PROCESS
Anatomy of the process
Formal Process(ISO, CMMi)
Hard Indicators
Customer feedback
Retrospective Services
Hard IndicatorsTeam self assesment
based on thresholds
and backed up by evidence.
Hard Indicators
Hard Indicators
RetrospectiveServices
Retrospective Services
•Good…•Poor…•Consider…
Customer feedback
Customer feedback
Anatomy of the process
Formal Process(ISO, CMMi)
Hard Indicators
Customer feedback
Retrospective Services
RESULTS &CONCLUSIONS
Results
Age (weeks)
Results
Results
"The project map helped me to understand the global scope of the project and to know easily
what are we working on right now.“
“These assets really help me on planning ahead the testing process."
"Screencasts were and still are very useful for me to go over the progress made during the sprint.“
Conclusions
• Improvement because of:– Self measurement: reflecting– Osmotic communication (Alistair Cockburn) at a
company level• Scrum + engineering practices• Valuable initiatives imitation• Sharing + Reusability
