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A Systems Approach to Modern Leadership
with Matt Barcomb @mattbarcomb
Pursue something passionately!!!
…but don't take anything too seriously ;-)
The “meh” principle
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1. Embrace uncertainty 2. Consider the whole 3. Design experiments
(with some activities)
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People-systems are made up of “parts” that are simultaneously parts of multiple systems
People-systems are made up of “parts” that are continuously contextually variable
Challenges for leaders (part 1)
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Embrace Uncertainty
Purposeful Directional Goals
Focus on Probleming
Enabling Constraints
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Goals & Constraints
How
What
Why
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4 Ws Problem Statement
Who?What?
Why? When?
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A lot of effort is spent on improving the individual parts within the system
Desired behaviors or outcomes are not supported by the entire system
Very little effort is spent improving connections and influences among the parts
Challenges for leaders (part 2)
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Consider the Whole
Boundaries
Parts
Connections
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First we determined boundaries
Whole Org
Prod Dept
Dev Team
Draw the boundaries in your system.
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Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Next we identified significant parts
Draw the parts in your system.
@mattbarcomb
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added reporting connections
Draw the reporting connections in your system.
@mattbarcomb
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added workflow connections
Draw the workflow connections in your system.
@mattbarcomb
Whole Org
Prod Dept
Dev Team
Exec Team
HRSales
Support
Finance
Sherri CTO
Team Wombat Team
Xerces
PMO
Colleen PjM
Adam ArchOps
Mark DevMgr
Devs
Tom BA Testers
Alice Lead
Then we added influence connections
Draw the influence connections in your system.
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Changing people-systems will create unintended outcomes
All the outcomes from a change to apeople-system are impossible to predict
Challenges for leaders (part 3)
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Experiment Design
Hypothesis
Experiment
Measurement
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Design an experiment
Simplify Amplify
Modify Complexify
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Design an experiment
TargetActual
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Sense
Design an experiment
Starting Conditions
Stopping Conditions
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Let me sum up
Provide alignment through intent
Spend time understanding problems
Influence connections between parts
Create an ecosystem of emergence
Employ a scientific approach
