129

A study on the marketing, sales & operation event manegment

  • View
    4.860

  • Download
    5

Embed Size (px)

DESCRIPTION

 

Citation preview

Page 1: A study on the marketing, sales & operation event manegment
Page 2: A study on the marketing, sales & operation event manegment

“A Study on the marketing, sales & operation”

Dissertation submitted

In Partial fulfillment for the

Post Graduate Programme in Business Management

By

Saurav gupta

Roll No.: GJU10133

Batch 2010-2012

Under the Guidance of

Reporting Boss

Designation

Company Name

S.S exhibition & Media pvt. Ltd

NSB SCHOOL OF BUSINESS B-II/1, MCIE, Delhi-Mathura Road, New Delhi

Page 3: A study on the marketing, sales & operation event manegment

B-II/1, MCIE, Delhi-Mathura Road, New Delhi

CERTIFICATE

This is to certify that the summer project report title “A study on Customer Satisfaction” is a bonafide work done by Mr. saurav gupta, Roll No.: (GJU10133) of Batch 2010 – 2012, Submitted to NSB School of Business, New Delhi in partial fulfillment of the requirement for the award of Post Graduate Programme In Business Management, and that the report represents independent and original work on the part of the candidate.

Prof. Alok Satsangi

Corporate Relations Cell

Page 4: A study on the marketing, sales & operation event manegment

INDEX

ACKNOWLEDGEMENT

SYNOPSIS

ABOUT EVENT MANAGEMENT

COMPANY HISTORY

VISION

MISSION

OUR APPROUCH

MEDIA PLAN

METHODOLOGY

Page 5: A study on the marketing, sales & operation event manegment

CORPORATE CLIENT

OUR COMPETITIOR

INTRODUCTION OF EVENT MANAGEMENT

INDUSTRY

BIBILOGRAPHY

Page 6: A study on the marketing, sales & operation event manegment

ACKNOWLEGMENT

It is my pleasant duty to acknowledge my sincere gratitude and heart full thnks to all those who

encourage, guided and helped me in the completion of this project

If there were an appropriate superlative to express feeling gratitude, it would certainly be

tendered to my guide MR Manish Dhanda for reason ranging over a wide spectrum. Among

others,for being a great guide ,great motivating force and above all being right there with pearls f

wisdom my career and future . I thank for what all he has done to make my project a success.

I am very much Indebted to MR Manish Dhanda (director of the S.S Exhibition & media pvt.ltd),

regarding their help given to me during the project.

It is my proud privilege to express my deep sense of gratitude to MR Abhishek shukla for his

contant inspiration during the project.

By heart I am too much thankful to my senior & friends for their constant support and ideas.

They immensely help me in every moment of project

Last but not the least ; I thank all the respondent whom I met during the data collection period

Page 7: A study on the marketing, sales & operation event manegment

DECLARITION

I, Saurav Gupta the undersigned, a student NIILM School of Business (NSB), New Delhi declare

that project report titled “Marketing & Operation at S.S Exhibition & Media Pvt.Ltd.” submitted

in partial fulfillment of the requirement for the summer internship project during the post

graduate program in business management , a pres

Page 8: A study on the marketing, sales & operation event manegment

SYNOPSIS

This thesis has been prepared on Event Management our event management is based on

educational fairs which is organized by educates expo. Our basic motto is promoting the

education institute by event management, Advertising, Public Relation (PR).

Page 9: A study on the marketing, sales & operation event manegment

About Event Management

Page 10: A study on the marketing, sales & operation event manegment

The term Event Management refers to the application of the management science for the

development of festivals and events. At this particular point of time Event management industry

is one of the fastest growing industries in all over the world. Planning and executing an event can

be a very difficult.

Event Management is a million-crore industry that includes hosting of events of various stature

and semantics. Personal functions or parties like marriages and birthday parties have become

important social matters, which need to be professionally managed. These days all kind of events

like meetings, seminars, exhibitions, conferences, product launches everything is organized in a

well mannered plan which is recognized as an event. Event management is comprised with

different event like personal events, leisure events, cultural events, religious events, corporate

events etc.

Then comes the number of celebrity shows, international artists shows, shows for a cause, road

shows, competitions, ramp shows, fashion shows, wedding arrangements, personal or corporate

parties, magical shows, birthday parties, anniversary party, kitty party, new year party, Christmas

party, annual day functions, school or college events and many more. Every industry, charity,

society and group will hold events of some type or size in order to market themselves, raise

money or celebrate.

Behind all the events there is the role of event mangers who usually plan and execute the event.

Event planning is not an easy task even it is an art and an event planner that manage and

organize it. Event planning includes number of activities like decision of proper venue which

should be comfortable to all to find and enter in. Entrance should be wide and attracted.

Page 11: A study on the marketing, sales & operation event manegment

Decoration is also very important part while organizing an event. It should be as per the theme of

event. Food arrangements and other preparations should also be kept in mind

There are varied art forms that have been passed down through the ages. One such form of art is

that of oil paintings. These have not been just those that are made on canvas, but also the cave

paintings, and the wonderful murals. However, in over the last century there has been an

escalation in interest in the arts. There are not on more artists, but also the demand and

increasing art lovers and connoisseurs.

There are number of companies hosting and hosting events on a regular basis. These range from

the small time private events to the large-scale international events. Yes, the large scales one do

happen far rarer, but then the amount of returns they churn out is far beyond expectations.

However, in the past there have been events that have also resulted in losses to the hosts and

sponsors for varied reasons. But then, all said and done, event management is about organization

and execution, and that is precisely where the money lies. Those in the field are paid for their

these services

Want to be professional event manager? If yes then you need to pursue some event management

certification course. Is it really necessary to enter in to some certification course? Now the

growth in this field is tremendous and so are the job opportunities. In such cases if you have

certificate with you then it can become easy to fetch a good job. Along with talent you have to be

well organized and this you can learn in certified courses of event management. There are

involvements of several factors like designing, accounting, planning, managing, etc which you

can learn by pursuing certified courses.

With the increase in demand of event organizers competition has also increased. In this scenario

Page 12: A study on the marketing, sales & operation event manegment

you cannot think of giving tough fight without any theoretical knowledge. A certificate course

can give you basic idea which you won’t get in case you directly enter to the management field.

Firstly it is very much difficult to get direct entry without any certificate as level of competition

is high. You possess skills but there is a need to polish it in order to develop the rate of accuracy.

In certificate courses you can also gain some practical experience which can assist in creating

strong base.

You can also develop your multi tasking abilities with such courses like handling staff members,

allocating work, looking after budget, handling guests, etc. Ultimately you have to organize

event which successfully brings smile on the face of guest. Depending on the success rate of

event you can get more clients. While pursuing certified courses you can attend various

workshops, get practical training, in-house event training, etc. Following are details of opting for

different type of certificate event management programs:

Diploma in event management

Subjects covered in this course include topics like:

• Event accounting

• Communication skills

• Presentation and gaining sponsorship skills

• Events involving computer applications

• Event advertising

• Event marketing

• Event law

• Catering and production work

Post graduate diploma in event management

Page 13: A study on the marketing, sales & operation event manegment

Subjects covered in this course include topics like:

• Coordination of event

• Modern event management including computer application

• Event advertising

• Event marketing

• Event planning

• Event account (basic and advance)

• Understanding scenario of modern day event management

Post graduate diploma in advertising, media & event management

Subjects covered in this course include topics like:

• Corporate communication

• Organizational behavior

• Consumer behavior

• Journalism

• Event coordination

• Modern day event scenario

• Event marketing management

• Event accounting

• Advertising

• Event catering

• Brand management

• Event law

Graduate certificate course in event management

Page 14: A study on the marketing, sales & operation event manegment

Subjects covered in this course include topics like:

• Area of event creation

• Event management

• Venue management

• Event law

• Event accounting

• Event marketing

Getting any of such certification can put label of professional on your name and then you can try

to build more contacts and gain more contracts. It’s a fun loving job if you have of interest in it.

With event management certification get your skills polished and come out as blooming flower

in this field.

This part contain the discussion on the event management .First we described that what is Event

Management and what is the process of event management . Introduction about special Event

that is organized on an annual. Bi-annual or any regular basis, or they can be one-off celebrations

or festivals. After that I described the skill of an event manager and role of an event manager

which is very important to success an event.

Page 15: A study on the marketing, sales & operation event manegment

The new generation popularity of event

Events are theme based or occasion based. Events are basically gathering of people for a

particular reason or celebratory occasion. Events are so important nowadays and of recent times,

they have become so exceedingly essential and the whole concept regarding events has changed

in their outlook and profile. Today, it is not only essential that people come and have food and

drinks, it is important for organizing that event impeccably and with great detailing. This is why

today, event management as well as management companies have sprung up and gained

increasing popularity as well. Event management is a popular concept now. The new age

popularity or in other words, when one talks of the new generation popularity of events and the

springing up of the same, one can’t help but think of how the scenario has changed. Events today

are conducted with so much focus and dedication to every single detail.

The new age popularity of events is such that event management is a topic of education as well

as it is something that many a person like to pursue full fledged. There are event management

teams and people freelancing in these areas as well to make sure that an event that is undertaken

is done with focus and clarity as well. The new generation believes in the best and every little to

big thing needs to be looked into. From booking venues to arranging flower decorations, every

aspect is looked into by event managers and companies that undertake events in general. Events

can be made a lot more fun and entertaining when a good and efficient event management

company undertakes to do and handle the entire event for a person or team.

In busy places, often, events are given a lot of importance and precedence. For instance, the

launch of a product of a reputed company will always be handled by a large and capable event

management company and this is because of the fact the events need to be done right and the

Page 16: A study on the marketing, sales & operation event manegment

entire show should be well planned. Today, even marriages are considered to be planned by

wedding planners, which is a sort of event management to a certain extent. People should leave

feeling and knowing that the gettoegther was a successful one and a bright as well as effortless

looking one. Ease should be seen in the flow of events at the actual party or event perse.

Event Managers

Event management is considered a chic job opportunity. It is very interesting and hours are spent

organizing and looking into detailed observation for an event that is to be conducted. Event

managers are those that look into the purview as well as the details of an event. Event

management is a course that can be studied as well. Events are interesting and work as well as a

keen eye needs to be present for an event to be conducted well and with smoothness. Character

to an event is added by an event manager. Idea provisions for an event are done by the manager

of an event as well as details of an event are looked into by him or by her.

An insight into this interesting profession is that an event manager is always busy and tied up,

with calls to meetings to planning. The more exciting the profile of clientele that the event

manager gets on board, the more the popularity of the event manager and his or her work, as the

work gets recognized and more clients get added to the list and so on so forth. Event managers

have to have many contacts, from florist to hotels, from food caterers to companies, the list on

the phone and computer of an event manager is precious and of great importance as well. Event

management has become more fun and of interest of recent, as mentioned before in the former.

Events can be conducted by either freelancers or by event managers that report and work with

even management firms across the city or place. There are internationally placed event managers

Page 17: A study on the marketing, sales & operation event manegment

and there are ones that gain repute and fame based on their portfolio of work and efforts as well.

Event management tips can be got and derived when one sits for a simple coffee with an event

manager as a manager of events has new and brewing ideas ever so often. This helps in vast and

creative ways of conducting a gathering or event. This also helps every event to look different

from the other and this is key in this profession that is not just competitive but also strives to

perform better and better to eventually hit the mark of being the best or definitely amongst the

best.

Planning and Organizing an Event

Planning requires foresight and vision at times, and a lot of dedication at all times. Planning and

organizing an event is the key role of an event management company. Planning an event requires

the event manager to understand what the event is all about and what the profile of the company

or person who is throwing or hosting this event is. An event manager has different events to

organize and plan. An event management company bifurcates the planning into different steps

and the actual organization would be as essential and organizing is a step that is followed

through the event as well, to see that the flow of things is easy and smooth as well as take note of

every person and see to it that the event is done and functioned to the best of the management

firm’s capacity and capability.

Planning and Organizing has steps involved such as the below listed steps and points:

-      Initial ideas for the event and running it through the client.

Page 18: A study on the marketing, sales & operation event manegment

-      Steps to plan the entire event should be devised like a good and thorough plan.

-      Planning requires to be focused and all of the details and the concept should be worked out

in mind before presenting it for approval to the client. This is a key point to make a note of and

keep in mind as well.

-      Planning an event requires contacts to be maintained with various people in different genres

of work- florists for flowers, hall owners and hotels for venues and so on and so forth. Food is an

essential part so planning the food and drinks arena is an important role. Checking up on the

same is part of the description of job of an event manager.

-      Delegation of activities to people for the planning of an event makes things more smooth

and easy to run.

-      Organizing an event needs to be done with a team of people who are present at the event to

look into the happenings of the event and function.

-      Organizing food and beverages to every detailed aspect of the gettogether or event, as one

may refer to it is the essence of a party and do!

-      Organizing an event can be work coupled with excitement when the event goes on well and

is a success as this is a good remark then.

Page 19: A study on the marketing, sales & operation event manegment

Choosing an Event Planning Company

Choosing an event management firm is essential for a person as the person or corporate who

wishes and is looking to host an event needs to dedicate the job of the event entirely to someone

or some firm that is of good standing and repute as well as a firm that is capable and efficient in

their performance and creativity to hold a good if not great event. The tips to choosing a good

event management company are listed below in a few points to be borne in mind whilst choosing

an event management company to plan and organize an entire event:

-      Look at the previous work as well as the clients that have previously organized events with

the event management company that you are considering or looking at. If the profile is good and

the work seems well defined and well executed, then that is one cue to consider that event

management firm for the entire event that you want to have.

-      Choose wisely and well when you choose an event management firm for organizing an

event, make sure that you work out all details with them in advance. For instance, the costing

structures and the detailing of the prices, to reviewing their presentation first before giving any

suggestions and putting forth ideas.

-      Budget is an essential part of an event. Everyone who is planning to host an event or throw a

party has in mind a budget and there is costs that are incurred in the process as well as to pay the

event management firm. And by working out all of this, one in advance itself needs to think

about the costing structures and all. This is important as well as the main thing in an event

organizing.

Page 20: A study on the marketing, sales & operation event manegment

-      Besides budget, the concept needs to be clear in the host’s mind first before any carrying

forward with planning or organizing as well. The number of people will often define the venue

and space for the event or party. Food needs to be catered from an approved place by the event

person or management firm as well as the host in question. These are all important things at the

event. Hosting an event involves looking into drinks and short eats or what people often call or

term as finger food. All of this should be well approved and well discussed.

Page 21: A study on the marketing, sales & operation event manegment

Types of Events

Page 22: A study on the marketing, sales & operation event manegment

Event management deals with creation of successful events. There is a galore of different kind of

events for which an event manager has to do different kind of arrangements according to the

different types of requirement the event demands.

There are these sports events which may be at inter school level or intra school level or in

colleges or even at state levels. Sports events are not one day events, it needs extensive planning

right from the day it starts till the finale. On a larger level, national and international sports

events are planned by a bug group of event mangers working together.

Corporate event management is

another field which includes in-

house events as well as larger ones

for promotion of products or

services. Such fields become

meeting point of corporate people of

same field.

There are musical events, where in audience has to be taken care of along with issues like

ticketing and managing availability of seats etc. accommodation of the artist and co workers is

another deal.

Exhibition and trade fairs also require a great deal of management. Arrangement of stalls, food

system and drinking water system etc. plus the sponsors and guests and audience also need a lot

of attention.

Another marvelous event in India which needs great planning and perfection is the grand Indian

wedding. The complexities are dealt nicely with a event management company.

Page 23: A study on the marketing, sales & operation event manegment

Grand events include prospects like weather, security, celebrities and companies etc. Generally

big budgets are involved in them. On other hand, small events like little shows for children,

small office parties need to need the purpose and target audience.

Other diverse events which are organized and are taken care of by event management companies

are cause related events, entertainment events, concerts or live performances, brand and product

launches, marketing events, meetings, seminars, workshops, conferences, governmental, social

and cultural events and more

Page 24: A study on the marketing, sales & operation event manegment

Role of Event Manager

Page 25: A study on the marketing, sales & operation event manegment

Making arrangement for an important day becomes utterly manageable with the help of a good

event manager. Choosing a good event managing company is the first step of course.

An event planner has the ability to work

under stressful conditions. They are trained to

meet deadlines and complete work with a tint

of fineness. Working in circumstances where

it is needed to deal with a lot of people

together and handle too many things

simultaneously. This busy schedule requires

working on weekends too. Even many of the

events take place at the end of the week.

Selecting guest list, entertainment modes, venues and content everything goes smoothly and in a

planned manner with the aid of an event planner. They look after every minute detail in the

whole planning of event right from the budgeting, confirmation of dates and schedule, choosing

an agency for booking suitable venue and taking enough care about the layout of the venue in

terms of parking facility, accommodation, decorations, table and chair arrangement, stage if

necessary, the security facility, catering and the quality of food, lighting arrangement and other

technical system, management in case of emergency and mush more. Minor things also make a

big difference like transportation facility for the members and priorities to be provided as per the

guest.

Page 26: A study on the marketing, sales & operation event manegment

Finance in Event Management

The most important factor in terms of finance during planning of an event is budgeting.

Allocation of money in proper terms for various purposes is necessary for enhancing quality of

events. A good event manager will always know the summary of extended expenditure along

with proposals for how to meet them.

Whatever may be the scale of event, working within the limitations is required. The constraints

involved are important enough and cannot be neglected. Playing with money is not so easy.

Budget format is one which is followed by many companies. They build up budgets by placing

figures and involving marketing factors. Aggregates

are placed in the format and final budget system is

obtained. The head office has one member as the

head or the financial head who is the main person

involved in formation of a budget. Supervision and

the execution of process with allocation of money is

ensure simultaneously while preparation of the

budget. It is checked whether or not the work done

requires money within the figures.

Margin has to maintained while preparation of the budget. And this percentage of margin is

usually referred to as the buffer margin. This helps to one to remain under the limit. The budget

gives us the facts and figures which are gained by the company with regards to the expenses. The

amount of money which is received by the sponsors is also determined by this budgeting process.

It is required that any person from the event managing company chooses to provide budget to a

Page 27: A study on the marketing, sales & operation event manegment

potential sponsor only. Hence, budgeting for any event is like preparing a list of things you need

to but before going out and buying the things from the market. Budgeting thus helps a lot in

planning the overall features of an event.

Working for an event planner is always a collaborative process. He or she has to work with a lot

people and thus has to be well trained in team work apart from being skilled in technical aspects.

An event manager possesses the quality of understanding the needs of the client. Knowing the

taste, requirement and preferences along with the monetary condition helps good planning by

event manager. In addition to all above, management of time is best known to an event planner

Event Management

Event management sounds simple managing an event. But nowadays, it has not just remained a

term to be used; it has extended to a whole lot course and its implementation to various fields.

Event management is the creation and development of an event by proper coordination of all the

vivid aspects. It includes the involution

of different brands, places, technical

aspects, finances or budgeting,

accounting and much more.

One has to source a venue finder

wisely. Choosing a suitable venue

coagulating with a proper agency is

important. You have to be very sure heather or not the venue is going to meet all your needs and

its layout is going to be a real good. Identification of the target audience is another important

aspect. Like for example organizing themed events is going to attract a lot of mass and wow your

Page 28: A study on the marketing, sales & operation event manegment

audience, but this is not applicable everywhere. One has to understand the plot line and work in

accordance to it. Budgeting is the next factor of event management. Estimation of the number of

guests is yet another. Advertising an event also comes under the whole event management

process. It can bring out a remarkable difference in the success or failure of an event. Besides the

efforts made by an event manager, it is important for the clients to put his or her needs properly

because if the rapport with manager is weak, client is sure to suffer from monetary loss.

There are different kinds of events like product launch event management, conference event

management, event promoting a cause, festivals and other celebrations, children’s events,

exhibition and trade fairs, fashion shows and more. Every event brings with itself a list of

necessities and this very list is different for one event to another. Event management is the

overall package which touches each of these necessities and fulfills them with proper base for the

creation of effectiveness and charm of the event.

Structure of an event management team

The work involved in planning, organizing and conducting a major event can be sufficiently great to require the employment of a team of people. It may require people to be involved on a full-time, part-time, contractor, casual and voluntary basis over a considerable period of time..

The organization chart below indicates the magnitude and diversity of the team needed to run a major sporting event such as a National or State Championships.

Smaller events will obviously require a much smaller team, and individuals in the team may be able to take on more than one role.

Page 29: A study on the marketing, sales & operation event manegment

The example organisation chart above has "departments" for Programme, Venue, Equipment, Promotions, Officials, Hospitality and Merchandising. The number of departments is arbitrary and depends on the size and complexity of the event and, importantly, on the ideas of the Organising Committee.

Furthermore, with small modifications, the same organisation structure could be applicable to running a different type of event such as a conference.

An important aspect of the above model is that each department has a co-ordinator. As exceptionally important people in the event management team, they should be identified and recruited as early as possible. Co-ordinators should be a part of the organising committee and collectively they will share in decision making processes with the Event Director. The selection of co-ordinators is usually on the basis of knowledge or expertise and sometimes because only one person volunteers for the task. Whether co-ordinators have expertise or not, Event Directors need to appreciate that sport and recreation depends very considerably on the input of voluntary persons. Therefore systems should be put in place to recognise the contribution of volunteers and to provide non-monetary rewards. In consultation and close co-operation, the Event Director should develop and/provide a job description for each department head.

Page 30: A study on the marketing, sales & operation event manegment

Industry overview

This part contain information on the event management industry in India, Event management

industry is in growing stage but absolutely growing is tremendous. We analyzed growing of this

industry yearly basis and find out expected growth of this industry. We described event

management industry with segmentation wise which is having basically six segment i.e

Corporate event, felicitation event, personal event, sport event, art event, festival event.

Introduction of span communication

Span Communication is mid sized agency which is growing 40% per annum. In introduction of

Span Communication we described our APE in one umbrella i.e. Advertising, Public Relations

and Event management .

Advertising & Public Relations Policy

Advertising and Public Relation is the keys of promotion mix. Through which we can get our

objectives. In developing of advertising there is five M’s which is very important to develop

advertisement. Public Relation is another key which is also important to retain customer and

explanation of various type of activity which is containing public relation.

Page 31: A study on the marketing, sales & operation event manegment

COMPANY HISTORY

Page 32: A study on the marketing, sales & operation event manegment

S.S Exhibitions & Media ( P ) Ltd  is India’s leading event management and media company w

ith business ranging from organizing exhibitions, events, publishing business directories to

magazines to direct marketing, printing services and publishing outsourcing.

The Group has offices in Bangalore, Mumbai and Pune. Besides it has representations in south

east asian countries.

The Group’s endeavour’s towards Education industry  initiated in 2004 in response to the

need of Institutions and students aspiring for professional/Technical education . The idea was

create  prestigious meeting points for Students, Parents and Educational Institutes offering

technical education .

This event management arm of the group specializes in project management and execution has

an experience of over 15 years in the field of 'Event management and Execution’..

The team of young , dynamic and professional event organizers have a successful track record of

organizing national and international exhibitions that have proved highly beneficial for the

visitors and exhibitors alike.

With the success of its previous editions of educational fairs in different parts of the country .

The Education Events division have made a mark

Page 33: A study on the marketing, sales & operation event manegment

VISION

To create prestigious meeting points where knowledge seekers and knowledge providers

come together.

OUR MISSION

• To reach aspiring students

• To broaden access to relevant resources for students and parents – in smaller towns & cities of

India

• To create an platform for students to listen and interact in real-time with experts and neutral

counselors

• To be a single point source of gathering information from various institutes at their virtual

booths through live chat/instant messaging& by meet.

• To help institutes & universities leverage the best event marketing 

Educatus is an educational exhibition that provides an interface for interaction between aspiring

students, premier universities and institutes providing professional education.

A forum for the exchange of information between the Institutions / Universities and students

where in the opportunities in the world of professional education are showcased.

More than 100 leading providers of professional education from India & abroad will exhibit.

Page 34: A study on the marketing, sales & operation event manegment

The previous edition was highly successful and result oriented. This was an ideal platform to

attract the best talent from the prospective pool of students looking for varied career options to

become a knowledge worker.

This educates Education Fair extends its reach to school and college students, graduates, and

people looking for a career change. With a expected presence of more than 100 exhibitors and a

audience of over 10,000 expected, this event should not be missed. This is a fantastic opportunity

for your organization to reach the audience and create business awareness .

Targeted Independent Fairs

Page 35: A study on the marketing, sales & operation event manegment

Educatus Expo will be the premier education and training exhibition in Delhi. It will be

first of its kind event which will have highly targeted audience having specific areas of

interest.

Educatus expo aims to inspire, encourage and provide the right tools and a resource for all

NCR’s to create a bright future.

Why Educatus Expo

With the current surge of opportunities in Professional / Technology-related careers, the

youngsters fresh out of schools are increasingly looking for guidance when it comes to choosing

their career. While the lucky few are guided and are able to get into the competition-driven

leading institutions, the vast majority runs from pillar to post to get information about the other

good institutions.

Second, the fair is strategically timed just a few days after the declaration of the class XII results

of both ICSE and CBSE boards and various national level competitive exams. Viz AIEEE,

AICBSE, AIMAT, IITJEE, Common Engineering Test - IP University, UPTU, Pre Medical Test

(Final exam) Delhi etc.

Third, the exhibition gives a platform to have top of mind recall for your institution and attract

best talent from the prospective pool of students.

Page 36: A study on the marketing, sales & operation event manegment

Last but not least, the exhibition is focused on professional education only therefore has a

defined target of students who have decided to pursue a career as a professional knowledge

worker.

Targeted and Interactive Event based Fair via Workshops and Seminars in areas of interest.

Focus on lead generation than only visitors footfall.

Over 10,000 visitors expected.

Perfect Timing - june is the Ideal time as the start of the admission season.

Perfect Location – Delhi, pragati madan

Who Visits

The exhibition attracts targeted audience of student and parents looking for good institution

providing professional education in

Engineering

Medical science

Management

Emerging Career Streams

Page 37: A study on the marketing, sales & operation event manegment

Why Exhibit

o Feature your organization in front of over 10,000 people.

o Opportunity to Present Seminars or Workshops for your products/organizations.

o Get Qualified Leads via our seminars, workshops and registrations.

o Centralized lead based profile database of visitors.

o Data to be shared with participants.

o Develop a personal relationship with new clients.

o Exhibit your full product range.

o Actively recruit students and clients.

o Get immediate feedback on your product range

o Create brand awareness.

o Promote your organization through your stand, seminar or stage activity.

o Launch new products and services.

o Create a quality database

o Enhance PR opportunities.

Page 38: A study on the marketing, sales & operation event manegment

Mantra

Seminars

Workshops

Entertainment

Exhibition

Our Services

Corporate Events

Promotional Activities

Email Campaigns

Theme Events

Trade Fairs

Our Agenda

New realities of college admissions

• Physical Education College fairs don’t reach everyone

Fairs are limited to major metros & state capitals

 Parents are busier than ever

• 99% of institutes’ marketing efforts are ‘push marketing

Page 39: A study on the marketing, sales & operation event manegment

All marketing done by the institute is to ‘sell’ – email, SMS, tele-calling, print

Students are wary of responding to institutes sell efforts Page 

What do students want?

• Students want reliable 3rd party ‘information & guidance’ not ‘sales pitch

 • Students want to research the colleges they shortlist

Interact with the counselors

Have a virtual tour of campus

Interact with the current students of the campus

• Unsure of what they want – which course, which city, which college

• More comfortable asking questions online, than in face-to-face interaction

What is Education Fair

• Free event for attendees – students, parents

• Multi-day online event to connect prospective students with colleges and universities in a live,

interactive environment

• Live educational sessions about the career opportunities and admission process: How to

choose an institute How to get the best Educational Loan Career & Job Prospects in select few

sector

• Target to get at least 10,000 students from across India for first event •

Page 40: A study on the marketing, sales & operation event manegment

What does Education Fair mean for Institutes?

• No risk and low cost way to interact with students – asses interest levels

• Flexible staffing - used by counselors in the office or at home

• Targeting diverse prospective students across geographies

• A partner committed to providing a full service experience

Features of Education Fair

• Interactive Webinars - keynote presentations from admissions experts, guidance counselors,

admissions officers, etc. &A sessions.

• Virtual booths for college & Real-time IM and chat between students and inst counselors

• Virtual tours, videos, slide presentation that describe a school and its surroundings.

• Scheduled institute-specific presentations by admissions officials.

• A resource center for students and parents Campus images, PPTs and videos Electronic

brochures and course catalogs universities featuring:

Webinar Sessions with Q&A

Industry experts talk about careers in their field

• How to choose an institute

• Management • Banking & Finance

• Fashion industry

•Animation & Web Designing

Page 41: A study on the marketing, sales & operation event manegment

• Engineering

• Media & Journalism

The benefits of Education Fair

• For students:

Receive valuable information & guidance from experts 

Search colleges and institutes in an organized way, on their own time, in their preferred

mannerDirectly communicate with admission staffs and students live during the event  

Interact with institutes they could not contact (too far; or missed going)

 Win Prizes & Scholarships by attending the event

The benefits of Education Fair

• For colleges/institutes:

Access to detailed reports and measurement on student/visitor activity for your college

  Ability to reach more diverse student audience than physical college fairs in the long

termLeverage your creative assets

• Students outside of major metros and state capitals

• Students who can’t afford to travel

 • Students outside India

Page 42: A study on the marketing, sales & operation event manegment

The benefits of Education fair

 • For Sponsors: 

Be part of a unique initiative – connect and interact with youth

Ability to get top-of-mind amongst students who are prolific buyers

Ability to get important feedback from the youth segment – brand imagery

Leverage your creative assets – ads, promos etc

Page 43: A study on the marketing, sales & operation event manegment

Sample Diagram of Booth at Education Fair

Page 44: A study on the marketing, sales & operation event manegment

Sample diagram of Exhibition hall

Page 45: A study on the marketing, sales & operation event manegment

OUR APPROACH

Analysis: SS Events team proceeds by Analyzing the client requirement, tastes and preferences.

Planning & Designing: Our team of experts plan the event with creative & innovative thoughts.

Themes are designed to meet client requirements and suggestions are made to make the event

apt. Execution and Feedback: We carry out the execution of the event in conformity to the blue-

print, agreed between SS and the client. Coordination of work and smooth conduct of the event

are the undisputable Skills we developed by valuing client’s feedback. Our Approach

Marketing Services

We offer marketing services across the whole spectrum of requirements from strategy to

developmental & execution.

Event Design & Development

Channel Development

Email Campaigns

Creative Services

Production Services

Page 46: A study on the marketing, sales & operation event manegment

Creative Services

o Strategic Event Planning & Execution

o Concept designing & Development

o Brand Creation

o Audience Acquisition

o Corporate Collaterals

o Event Measures & Post Event analysis

Our Capabilities

Strategic Event Planning

Creative Communication & Execution

Audience Acquisition

Onsite Logistics Support & Flow Management

Event Measures & Post event analysis

Page 47: A study on the marketing, sales & operation event manegment

Client Management

Support:

Providing support to the client in every aspect of the event.

Suggesting options best suited for the event which would be budget friendly.

Advising the customer on latest trends in entertainment, present preferences of the public

etc.

Communication:

Strong rapport maintained with our customers and Providers.

Follow - up done to assess the quality of the event we deliver.

Communicating the pros and cons of a proposal.

Product:

Quality in all our services guaranteed.

Best deals offered.

Anxiety free event assured.

 

Page 48: A study on the marketing, sales & operation event manegment

Media Plan

Page 49: A study on the marketing, sales & operation event manegment

Presentation & Poster activity in the month of February

The poster activity in colleges and training institutes (viz Career Launchers, TIME,

Brilliant etc) will be completed by mid of April 2011

Database archiving by holding road shows in and around different training institutes

Advertising in various Education & Career related magazines. The ones which will carry the

communication for Educatus Expo are

Competition Success Review (April-May-2011 issues, Full Page Colour)

India Today Aspire (April- May-2011 issues, Full Page colour)

Competition Refresher(April-May-2011 issues, Full Page colour)

Educare (A career launcher group magazine)(April-May-2011 issues,FullPage colour)

Management Compass (A career launcher group magazine)- (April-May-2011 issues,

Full Page colour)

Full page editorial coverage about the event in Educare and Management Compass

Magazines in the April and May-2011 issues.

Car Sun Screens - 1000 nos

Page 50: A study on the marketing, sales & operation event manegment

Electronic Direct Mailers & SMS’s to the database of 75,000 students registered with

Career launcher and T.I.M.E - Training Institutes for competitive exams.

This activity will be repeated every week till the 1st June 2011.

The Last phase of recall campaign will start 15 days prior to the event and will have

communications through:

Human banners and commercial umbrella’s at strategic locations.

Advertising in leading newspapers of Patna, Delhi, Chandigarh, Himachal Pradesh,

Jammu & Srinagar (Main Edition-Page3 or 5 only).

Outdoor Media viz kiosks, Mobile Vans, Hoardings at strategic locations.

Branding on handle bars in Delhi Metro

Bottom impressions (Tickers) on major electronic media channels.

Radio Jingle

Page 51: A study on the marketing, sales & operation event manegment

Stall Space Options

2 x 2 sq m

3 x 2 sq m

4 x 2 sq m

Any other larger size.

Page 52: A study on the marketing, sales & operation event manegment

METHODOLOGY OF PROJECT

Page 53: A study on the marketing, sales & operation event manegment

The project was made of the basis of the information collected while going on sales call to

potential clients and on the basis of the inputs received from the team members. The sales

operation was carried out by doing both cold calls and by visiting clients whose leads have

been provided by the company. In both the cases the sales operation was carried out by the

help of presenting the proposal to the clients as the product is a education fair and only way

to make sales pitch for that product was through a proper presentation which tries to explain

all the features of the product. As it was decided to focus in the Delhi and NCR area to sell

the product, a list was made of the potential colleges and institutes in the area. Only private

institutes were targeted as government institutes do not advertise to get admission. Also it

was mostly large or medium size institutes were targeted as most small institutes are not very

active in this medium. Also institutes which have; listed them selves on the sites were

targeted as they are likely to participate in this medium also. The entry cost was kept average

and they were shown the benefits of the cost and higher reach of the medium. Day to day

records kept doing the period of sales done was used to compile the project. Also information

gathered from the websites of the competitors was also used to compile the information of

the activities of the competitors. Feedbacks of the clients were also used to compile the

report, the client feedback was considered as a primary source of data regarding the

experience and trust on the medium of advertisement of the educational institutes. Feedbacks

received from the college were also used to compile the report.

The period of study of the report was during my summer internship period ranging from15th

April 2011 till 15th of June 2011. The projects related information was collect during the

interaction with the clients. A constant day to day feedbacks received from the clients during the

Page 54: A study on the marketing, sales & operation event manegment

meetings were kept in record which was ultimately used to derive an outcome of the whole

project. No questionnaire was put forward to clients because it was a sales call and the primary

objective at that point was to make the deal and thus it was not possible to ask the clients to fill

up any questionnaires, but the inputs received from the clients were kept in record to come to a

conclusion of the kind of response the clients were having about the project, i.e. the education

fair. No previous reports could be used as a reference to make the report because very few

matters were available with the company to refer to. The project could not be compared with any

other project.

Page 55: A study on the marketing, sales & operation event manegment

Statistics of Educatus 2011 Series

Event Statistics (Visitors)

City Footfalls Average

Enquary

per Stall

per day

Student

Interested

in UG

Courses

Student

Interested

in PG

Courses

New

Delhi

15000 + 600 -800 72% 28%

Page 56: A study on the marketing, sales & operation event manegment

Statistics of Educatus 2010 Series

Event Statistics (Visitors)

City Footfalls Average

Enquary

per Stall

per day

Student

Interested

in UG

Courses

Student

Interested

in PG

Courses

Chandigarh 8000 + 300 - 400 83% 17%

Archives of this year Event

Page 57: A study on the marketing, sales & operation event manegment
Page 58: A study on the marketing, sales & operation event manegment
Page 59: A study on the marketing, sales & operation event manegment
Page 60: A study on the marketing, sales & operation event manegment

Corporate clients

Page 61: A study on the marketing, sales & operation event manegment

Sponsors  

Manav Rachna International University, Faridabad

Lovely Professional University, Jalandhar

Page 62: A study on the marketing, sales & operation event manegment

Rawal Institutions, Faridabad

Maharishi Markandeshwar University, Mullana, Ambala

Page 63: A study on the marketing, sales & operation event manegment

Sanskriti Group, Mathura

Page 64: A study on the marketing, sales & operation event manegment

World College of Technology & Management, Gurgaon

Aravali College of Engineering & Management, Faridabad

Page 65: A study on the marketing, sales & operation event manegment

Shoolini University, Solan (Himachal Pradesh)

Galaxy Global Group, Ambala

Page 66: A study on the marketing, sales & operation event manegment

BAHADURGARH

PD MEMORIAL GROUP OF INSTITUTIONS, BAHADURGARH

DELHI

ERA BUSINESS SCHOOL, NEW DELHI

SCHOOL OF AERONAUTICS, NEW DELHI

Page 67: A study on the marketing, sales & operation event manegment

SOFTDOT INSTITUTE, NEW DELHI

FARIDABAD

ADVANCED GROUP OF INSTITUTIONS, FARIDABAD

Page 68: A study on the marketing, sales & operation event manegment

APPLIED COLLEGE OF MANAGEMENT & ENGINEERING, FARIDABAD

ARAVALI COLLEGE OF ENGINEERING & MANAGEMENT, FARIDABAD

DELHI ENGINEERING COLLEGE, FARIDABAD

DELHI INSTITUTE OF TECHNOLOGY, MANAGEMENT & RESEARCH ( DITMR ),

FARIDABAD

ECHELON INSTITUTE OF TECHNOLOGY, FARIDABAD

Page 69: A study on the marketing, sales & operation event manegment

JB KNOWLEDGE PARK , FARIDABAD

LINGAYA'S UNIVERSITY, FARIDABAD

MANAV RACHNA INTERNATIONAL UNIVERSITY, FARIDABAD

Page 70: A study on the marketing, sales & operation event manegment

MVN EDUCATION CITY, FARIDABAD

NGF COLLEGE OF ENGINEERING & TECHNOLOGY, FARIDABAD

RAWAL INSTITUTIONS, FARIDABAD

SATYA COLLEGE OF ENGINEERING & TECHNOLOGY, FARIDABAD

Page 71: A study on the marketing, sales & operation event manegment

GREATER NOIDA

DIT SCHOOL OF ENGINEERING, GREATER NOIDA

GURGAON

ANSAL INSTITUTE OF TECHNOLOGY, GURGAON

Page 72: A study on the marketing, sales & operation event manegment

BM COLLEGE OF ENGINEERING & TECHNOLOGY, GURGAON

DRONACHARYA GROUP OF INSTITUTIONS, GURGAON

GD GOENKA WORLD INSTITUTE, GURGAON

Page 73: A study on the marketing, sales & operation event manegment

GURGAON GROUP OF INSTITUTIONS, GURGAON

KIIT COLLEGE OF ENGINEERING, GURGAON

WORLD COLLEGE OF TECHNOLOGY & MANAGEMENT ( WCTM ), GURGAON

Page 74: A study on the marketing, sales & operation event manegment

MATHURA

SANSKRITI GROUP OF INSTITUTIONS, MATHURA

NOIDA

INSTITUTE OF MANAGEMENT STUDIES (IMS ), NOIDA

Page 75: A study on the marketing, sales & operation event manegment

SHARDA UNIVERSITY

PANIPAT

GEETA GROUP OF INSTITUTIONS, PANIPAT

NC COLLEGE OF ENGINEERING & TECHNOLOGY, PANIPAT

PANIPAT INSTITUTE OF ENGINEERING & TECHNOLOGY (PIET ), PANIPAT

RAYAT BAHRA GROUP, PANIPAT

ROYAL INSTITUTE OF MANAGEMENT & TECHNOLOGY, PANIPAT

Page 76: A study on the marketing, sales & operation event manegment

SAMALKHA GROUP OF INSTITUTIONS, PANIPAT

SONEPAT

DELHI INSTITUTE OF TECHNOLOGY & MANAGEMENT ( DITM ), SONEPAT

GATEWAY GROUP OF INSTITUTIONS, SONEPAT

SONIPAT INSTITUTE OF ENGINEERING & MANAGEMENT (SIEM ), SONEPAT

SRI BALWANT INSTITUTE OF TECHNOLOGY, SONEPAT

DEHRADUN ( Uttrakhand )

BABA FARID INSTITUTE OF TECHNOLOGY ( BFIT ), DEHRADUN

DEHRADUN INSTITUTE OF TECHNOLOGY ( DIT ), DEHRADUN

GRAPHIC ERA UNIVERSITY, DEHRADUN

HIMACHAL PRADESH

Page 77: A study on the marketing, sales & operation event manegment

SRI SAI UNIVERSITY, PALAMPUR

SHOOLINI UNIVERSITY, SOLAN Nr. CHANDIGARH

GALAXY GLOBAL GROUP OF INSTITUTIONS,AMBALA

INSTITUTE OF ENGINEERING & TECHNOLOGY ( IET ), BHADDAL

SRI SUKMANI GROUP OF INSTITUTIONS, DERABASSI

SWAMI DEVI DYAL GROUP OF PROFESSIONAL INSTITUTIONS

QUEST GROUP OF INSTITUTIONS, MOHALI

RAYAT BAHRA GROUP, KHARAR

GEETA INSTITUTE OF MANAGEMENT & TECHNOLOGY (GIMT ),

KURUKSHETRA

KURUKSHETRA INSTITUTE OF TECHNOLOGY & MANAGEMENT ( KITM ),

KURUKSHETRA

RAM DEVI JINDAL GROUP OF COLLEGES, LALRU

RIMT - INSTITUTE OF ENGINEERING & TECHNOLOGY, MANDIGOBINDGARH

SURYA WORLD, RAJPURA

PUNJAB

Page 78: A study on the marketing, sales & operation event manegment

CT GROUP OF INSTITUTIONS, JALANDHAR

DAV INSTITUTE OF ENGINEERING & TECHNOLOGY, JALANDHAR

LOVELY PROFESSIONAL UNIVERSITY, JALANDHAR

SRI SAI GROUP OF INSTITUTIONS, PATHANKOT

RAMGARHIA INSTITUTE OF ENGINEERING & TECHNOLOGY,PHAGWARA

RAJASTHAN

INSTITUTE OF ENGINEERING & TECHNOLOGY ( IET ), ALWAR

POORNIMA GROUP OF COLLEGES, JAIPUR

KAUTILYA INSTITUTE OF ENGINEERING & TECHNOLOGY, JAIPUR

SWAMI KESHVANAND GROUP OF INSTITUTIONS ( SKIT ), JAIPUR

Page 79: A study on the marketing, sales & operation event manegment

OUR MAJOR COMPITITOR

Page 80: A study on the marketing, sales & operation event manegment

Times education fairs-In January 2004, Times education fairs, the fastest growing and

most innovative Indian event management company. A single platform that offers a vast array of

courses from the best colleges to help you choose the right path towards success. You don't need

to go any where, as we bring you all the information you need on your field, in you own city.

The Big Leap Job Fair is a unique platform that helps showcase your organization to prospective

employees thereby strengthening your brand image in the recruitment market. In addition it

Page 81: A study on the marketing, sales & operation event manegment

brings down your cost per hire as you can interview candidates in person and hire for several

positions on the spot. In the last 3 years, Timesjobs.com has organized over 600 Job Fairs across

the country, which have succeeded in attracting in excess of 20,00,000 walk-ins & 2,50,000 'on-

the-spot' job offers. 

The Big Edge: Why must you participate in The Big Leap Job Fairs? 

Build and strengthen your brand image in the recruitment market: Each fair is backed by a

b targeted media campaign on Timesjobs.com, all Times of India group publications (The Times

of India, Times Ascent, The Economic Times, Navbharat Times), Radio, the Internet via targeted

mailers in addition to other media such as banners, fliers etc.

Hire quickly yet cost effectively: The large number of walk-ins at Job Fairs provide a quick and

cost effective way for hiring talent for various job openings on the spot.

Build your resume bank for future requirements: Job Fairs provide a great opportunity to

collect resumes of candidates across various specializations and experience levels.

Networking: Job Fairs provide a great opportunity to network with recruiters as well as HR

managers from other companies. Job Fairs provide a great opportunity to network with recruiters

as well as HR managers from other companies.

A Typical Job Fair and How It Works 

Typically a Job Fair is a two day event, organized usually over a weekend.

The pre-event publicity starts about 10 days in advance and is geared towards maximizing

candidate participation as well as providing brand visibility to participating corporates.

Page 82: A study on the marketing, sales & operation event manegment

On the days of the fair, candidates that walk-in, first register at the registration desk and then go

on to visit the stalls of companies they are interested in.

Participating companies are free to complete the selection process at the fair itself, though some

prefer to do just a basic screening at the job fair and complete the process subsequently.

The Job Fair gets editorial coverage in various Times Group publications.

Types of Job Fairs 

Jumbo Fair: The largest job fair in terms of the sheer number of recruiters and jobseekers that

participate. It is organised in metro cities such as Delhi, Mumbai, Hyderabad etc. Close to a

hundred recruiters across industries participate in this fair, which also has a special section to

showcase institutes offering career enhancement courses. This offers the perfect opportunity for

brand building, mass recruitment and building your database.

Big Leap Diversity: A fair, in which, recruiters from various different industries participate to

recruit talent across functional areas and experience levels.

Big Leap Industry Specific Job Fairs: These fairs are specific to a particular industry.

Example: IT Fair, Retail Fair, BPO Fair, Hospitality Fair etc.

Big Leap Domain Specific Job Fairs: These are skill specific job fairs. Example: Java Fair,

Unix Fair, Testing Fair etc.

Big Leap Campus Job Fair: This type of job fair offers the perfect opportunity to recruit final

year students from the college where the fair is organised.

Reverse Job Fair: This type of job fair is organised in a college campus and offers the perfect

opportunity to hire talented freshers from that college as well as other neighbouring colleges.

Page 83: A study on the marketing, sales & operation event manegment

Timesjobs offers a value-add in these fairs by pre-testing interested jobseekers. This helps you

save time, as you need to meet only the qualifying candidates.

Exclusive Job Fair: A job fair, which is completely customised to the recruitment requirements

of a specific client. You can focus all your energies on hiring the right talent while the Timesjobs

team manages the event from start to finish.

Edutech- Edutech is an established provider of technology-based education solutions for the

corporate, academic, and government sectors. We enable academic institutions and corporate

organizations to improve performance by facilitating knowledge enrichment and skills

enhancement.

Educomp solutions ltd.

Educomp Solutions Limited, founded in 1994 is a globally diversified education solutions provider and the largest

education company in India. Educomp Group reaches out to over26,000 schools and 15 million learners and

educators across the world.

Page 84: A study on the marketing, sales & operation event manegment

Introduction of Event management industry

In India what is the scope of event management industry and what is the growth prospects of this

industry. We analyzed growth and expected growth of event management industry analyzed

event management segmentation wise.

Event management is the management of events, so as to speak and put it in very simple

terminology. Managing an event requires a set of skills that can be derived with experience,

talent and today, there are colleges and institutions that offer event management as a topic of

study and education. Introduction to event management can be easily explained with the basics

Page 85: A study on the marketing, sales & operation event manegment

of knowing that events are a large deal. For corporate as well as non corporate, events are a big

deal and have to be handled and maintained well and with planning as well as foresight.

Introduction to the interesting world of event management.

Events are gatherings of people and occasions- the key is to have a good gathering where people

are not uncomfortable and where they leave the party or event feeling satiated.

Events need to be understood from step one.

Events need to be looked into from every angle and one needs to know that events are different

and differ from one another. Meaning, or in other words, events that are conducted for corporate

will of course be different and the profiling of the party or event for a corporate launch, to state

an example, will of course be different and unique from say, for instance, a birthday party or an

event related to any kind of celebration.

From the people who stand to welcome the guests in formal clothing, to the food and beverage

list, to the arrangements of flowers and also to checking if the speakers and the microphone are

working and in good condition, it all encompasses and comes under the purview and the

watchful eye of an event manager. An event management firm always looks at handling a to z of

the event, from inviting people for the event to making the invitation worthy of a compliment as

well as all of the get together handling until the last guest is ready to leave. Even post that, the

costing is often worked out by the event management firm. The event manager has to be on alert

mode at all times. Food and beverages should be more than sufficient and should be served well

and with classy outlooks and the ambience is a large part of the deal. A good event should look

and feel good and gives out those same vibes to people who attend it and are present.

Page 86: A study on the marketing, sales & operation event manegment

Today entertainment and event marketing has become a large income generating marketing.

Many of the industry profile state that any event which requires funds would call for an excess

budget, but the fact is a well planned strategy for an event will work on any budget. Event

marketing thus become a very important part of an event plan.

In this module on Event marketing, the following things are given below:

1. WHAT IS EVENT MARKETING?

2. MARKETING EVENT

3. CREATING A BUDGET

4. POSITIONING EVENT

5. CREATIVE CHECKLIST PUBLICITY

What is event marketing?

There are certain strategies to following which are applicable nap matter what the size of the

budget in these are:

a. Identifiable target market

b. Accurate positioning

c. Good channels of distribution

Page 87: A study on the marketing, sales & operation event manegment

d. An effective launch strategy

e. Category domination

f. Sustaining power

g. Delivery of a promise

It’s a creative thinking not the limit to spending power that determines success. A major

marketing tactic employed in the event marketing strata are:

The need to use multiple channels of distribution -

Gone are the days of relying solely on receipt. Videocassettes, cable and network

television and foreign sales are all diverse sources of revenue.

The importance of synchronous launch-

Forget about launching a product market by market, consumers have short attention spans

multiple entertainment options

The aggressive use of credible endorsements-

If someone raved about your product, let everyone know. Consumers are generally

influenced by third party testimonial

At the same time, the entertainment and event industry has taught some tough lessons the

hard way. For e.g- don’t let your costs run high that return on your investment is

Page 88: A study on the marketing, sales & operation event manegment

impossible and never advertise or distribute your product when everyone is releasing

theirs.

Event marketing involves the setting of prices, packaging, advertising, distribution and

merchandising of just about any form of entertainment or event merchandising of just

about form of entertainment or event available for public consumption.

What can marketers do to reach this position. ?

While it is true that the public has a veracious thrust for some new event simply

producing a product or event no long guarantees success . Prior to risking thousands or

even millions of rupees promoters , producers and entrepreneurs must determine exactly

who their audience or target audience is and how best to reach it. Reaching your target is

half the battle won. Convincing them that it is the best thing that has happened requires

marketing prowess.

Whether you call it marketing or hype , great advertising is a kind of art that can often

help propel your product towards a very profitable existence within its short life span.

Before we dive into the wonderful world of event marketing, we need to look at the

world of advertising.

Marketing event

There isn’t an industry in the wonderful world whose marketing exercise are more than

discernible than the event/ entertainment business. When we market an event, we are

Page 89: A study on the marketing, sales & operation event manegment

charged with creating a brand in the shortest amount of time possible. Advertising,

publicity, promotion in some cases, research are the tools of effective event marketing.

To make it, project should be armed with a good poster, press kit, lots of promotions and

a creative campaign and sometimes the event, nobody can predict an event’s success or

failure. At the same time not even the most provocative and powerful marketing can save

a bad event.

Prior to beginning the marketing process for an event, it’s a good idea to take a check of

the saleable qualities of an event before you market it. Ensure that you are properly

equipped to proceed. You should be able to answer the following questions about your

event before you market it:

a. Is it a strong and unique event?

b. Have there been similar events of the same genre that has been successful?

c. Do you have any notable cast in your event ?

d. Do you have a target audience?

e. Is the key art powerful?

f. Does the product/company connected with the event have a marketable track record?

g. Is there a merchandising capability?

The reminder of the process deals with the challenges and issues these questions raise.

Creating a Budget

Page 90: A study on the marketing, sales & operation event manegment

There is no set formula when setting a budget to market an event. We have to look at

several variables prior to generating a budget:

What is the potential of our event?

Who is our audience?

What is the gross of similar events held in the past?

We will also need to find out how many markets should be included in the release of our

event.

The other approach to budgeting is targeting our audience and determining how best to reach out

to them. This can be very tricky, since making a mistake by targeting the wrong market can

destroy an event.

The way to ensure a strong opening is to create awareness frenzy as the premieres. Depending on

the genres, we need to generate a lot of publicity, press releases and a breakthrough campaign to

isolate our product amidst in the clutter. The most essential and effective tool is in building

awareness for any event in a campaign.

EVENT: -

Events have always been directly linked to stability in the economy and economic growth.

India's economic boom is reflected in the event management scenario with it growing into a

multi -crore industries with live-entertainment events, both domestic and international, assuring

Page 91: A study on the marketing, sales & operation event manegment

a big audience.

A spate of highly successful international concerts, from Scorpions to Bryan Adams, Roger

Waters and Deep Purple in the past few years seem to have put India on the international touring

map for major artist. Event management companies are promising big international name like

U2, Enrique Iglesias to name a few to be touring India in the near future.

Apart from these regular fares such as international music concerts and film award, event

managers believe the " next big thing for this segment will be sports based events, celebrity

management and conventions and seminars - both on a national and international scale. In the

unorganized sector, wedding and similar social engagement expect to be the ke <drivers for

growth. Event management in rural areas has al been identified as having

tremendous potential, though in e longer term. The spread of events from large metros to A- lass

cities has already begun to meet the entertainment need the growing cities.

Events termed as the below-the-line marketing concepts, have also become an important tool for

companies to build the brand image

in the minds of the target audience and as competition grows

fiercer, event marketing could become a vital marketing weapon to

tap the designated audience.

Ro le of an Event Manager

There are four major types of events which an event manager can be called to work upon:

Corporate event management Organizing publicity through media (TV coverage for

Instance) Parties and weddings

Sports event management

There are many sub-categories within the industry that one can specialize in, depending on one's aptitude and inclination. The tasks involved in managing an event may come in three stages:

,

Page 92: A study on the marketing, sales & operation event manegment

Pre-Production:

At this stage, it all at the conceptual level with sub-tasks including planning logistics, marketing and public relations.

Production:

. The most crucial and creative part, frequently involving TV coverage for a fixed slot/duration.

Pos t -prod u c t io n :

This principally revolves around public relation and media publicity, but requires planning right

from the pre-production stage.

Master of ceremonies

General go-fer

The position calls for nerves of steel, quick thinking and the pay is not all that good ... but event manager do get a tremendous sense of achievement! They need to have good time management skills, an ability for creative thinking and good negotiation and public relations skills to assist his/her in their role as event manager.

Page 93: A study on the marketing, sales & operation event manegment

The skills required to be an Event Manager…

No formal degrees and qualifications are required to manage events. For those with a flair for marketing and expertise at handing people and situations, a career in Event Management spells sheer success. They must have the capability to manage tasks responsibly; right from grass-root laborers who put up the stage ... to being able to sell an event to companies and manage the publicity for the event.

A Jack of all trades, a Go-Getter, a risk taker, a resourceful, efficient and creative leader defines an Event Manager. According to Teamwork, "An event manager is a person who can wear many hats: an all-rounder, with 100 per cent commitment. "

Most importantly, they should have a genuine passion for events and be flexible about hours

work, These are both necessary because organizing even s equinity entails working late nights

and odd hours and a wide variety of events.

Publicity

Publicity is used to legitimize the claims that we are advertising about our product/event.

Publicity is carried out to direct the public's attention to our event. The publicity process should

begin the minute a deal is signed to produce an event and it should be continuous throughout the

release. During the pre-production period, stories regarding the event, its cast, the actual event,

special effects should be regularly fed to the press. Here are a few points

on how to generate a good publicity:

a. Assemble and distribute a comprehensive press kit to journalists and critics.

b. Secure major stories with newspapers and magazines. Ensure these stories break around the

time of our event release date.

Page 94: A study on the marketing, sales & operation event manegment

c. Distribute our electronic press kit to television studios, clips of the product, event and

interviews with the creative team.

d. Arrange screenings for opinion making groups that will help

spread the word.

Eg-let local celebrities to attend premiere screening and also attach a radio, television and/or

newspaper sponsor to the premier screening

What is a Special Event?

Special events can occur on an annual, bi-annual or any regular basis, or they can be one-off

celebrations or festivals. They can be events tailored to a specific area such 'as the Tamworth

Country Music Festival or the Carnival in Rio, or they can be cultural or

sporting events which are transferable to any location, state or country such as the Soccer Wotld

Cup and Davis Cup. There is no limit to the scope of special/events. The challenge to any Event

Manager is to make his ~~~ event stand out from the thousands of other events offered to the

public each year. The publicity gained from media coverage of a successful, outstanding event is

something money can’t buy and is necessary for both the continued growth of the event and its

necessity to attract sponsors. Special Event organization is a growth industry in India.

The industry has now come of age and, with the advent of globalised media coverage, new

markets have opened up for sponsors to get their message across to increasingly larger

audiences. There is keen competition between large corporations to sponsor prestige events but

many smaller events struggle to attract even local sponsorship.

Page 95: A study on the marketing, sales & operation event manegment

Special events have taken on a much higher profile with the addition of spectacular pyrotechnic

displays and innovative audio-visual production techniques that is beamed to billions of special

Event Managers to deliver an event that surpasses everything that has preceded it.

So you want to be an event manager. ?

The Event Manager plays a critical role in the planning, co-ordination and subsequent success

( or failure) of any event.

Among other things, he or she may be required to assume the role of:

Creative director

Human resources manger

Trouble shooter

Public relation officer

Licenses

Accountant

Health and safety officer

Positioning Event

Long before the creation of our campaign begins, the positioning of our event must be decided.

The positioning of the genre of the event decide the type of audience we will reach and exactly

how we will posture the event to the press, who will write about it long

Page 96: A study on the marketing, sales & operation event manegment

before the consumer will ever see it.

Once we have determine d who our audience will be, we can then start to research their

characteristics and model our campaign after other similar events at have proved successful.

Creative Checklist

This section describes the creative elements necessary for the development of the key art and

promotions required to sell our event. /

Key art

Key art is the image created for the poster and later adapted for newspaper ads and publicity

materials. Key art is the first element of creativity developed long before the event. The role of

the poster is to generate an early awareness for the event. The poster image should be clean and

simple. It's important to remember that key art designed for the poster will also be adapted for

the newspaper campaign. The graphics must be clean and powerful in order to reduce properly as

our ads grow smaller in the third or fourth week of release.

Along with the poster comes the cut line. The cut line or copy line is generally a few words t at

position or set up the event. The copy should be provocative, able to set a mood and sell the

event

CURRENT SCENARIO

The organized industry has from around Rs.350 crore during 2002 to be an Rs.580 crore industry

in 2003. The live entertainment and event management segment has demonstrated an overall

Page 97: A study on the marketing, sales & operation event manegment

growth of over 60%. As this segment , which is still in its infancy, become an increasingly

important part of the media pie, it is expected to demonstrate a growth of 30% per annum over

the next five year, in effect more than doubling its size to approximately Rs 1443 crore by 2008.

And that’s just the part that can be measured and estimated. There are about 10-15 large players

with revenue around Rs.20 crore each many small players- around 70% of the segment remains

unorganized. The event segment as a whole can be divided into several key sub- segment that

include corporate events. Sports arts and theater, felicitations and contest, festival and personal

events. Of these, small operations in the unorganized sector primarily manage weddings, small

corporate events and festivals, which have not been considered for the purpose of the size of the

industry

Page 98: A study on the marketing, sales & operation event manegment

..